cracking the DR - Page 4

Mackx · 12-21-2009, 03:14 AM

Quote:

Originally Posted by omro

Well looks like my DR adventure has come to an end. The insurance company declared it irreparable and oddly, rather than organising a like for like swap have given me a £600 voucher for PC World. Annoyingly, they don't stock the DR so that's that.

That's a sad end. Hope to see you around here, maybe with an 800?

pthwaite · 12-21-2009, 09:01 AM

That's a bit of a blow and a damn fool resolution. They should just give a cheque or at least allow you to purchase a replacement.

Anyway, hope to see you around the forums with whatever device you return with

omro · 12-21-2009, 09:11 AM

I have the Astak Pocket Pro, I love it. But I'm peeved about the resolution to things. It's not like PC World even sells eBook Readers. Grrrrr.

Shaggy · 12-22-2009, 12:40 PM

Quote:

Originally Posted by omro

I have the Astak Pocket Pro, I love it. But I'm peeved about the resolution to things. It's not like PC World even sells eBook Readers. Grrrrr.

That's really weird. I'm not sure I've heard of an insurance company resolving a claim by giving you store credit. I could understand more if they were going to be repairing it, and insisting on a specific repair shop. But I would assume if they were going to pay out that they would give you cash.

omro · 12-23-2009, 04:21 PM

The have a strictly no cash policy, they are part of Barclays.

I did tell them I was fine with them simply buying me a new from from Libresco, which is where I bought mine originally, however they do everything through DSG. I would imagine that they don't have to pay the full cost of the voucher if they do it this way. So cost savings all around.

Maybe I should barter the voucher for cash :-P

omro · 12-23-2009, 04:22 PM

Quote:

Originally Posted by Mackx

That's a sad end. Hope to see you around here, maybe with an 800?

I might look for a larger format eBook reader next year. I'll just have to see whether or not DSG (PCWorld or CurrysDigital) sell an eBook reader.

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12-21-2009, 09:01 AM	#47
pthwaite Fanatic Posts: 597 Karma: 430 Join Date: Aug 2008 Location: Ellesmere Port, UK Device: DR1000S Sony PRS505 iPad iPhone	That's a bit of a blow and a damn fool resolution. They should just give a cheque or at least allow you to purchase a replacement. Anyway, hope to see you around the forums with whatever device you return with

12-21-2009, 09:11 AM	#48
omro Addict Posts: 375 Karma: 452000 Join Date: Nov 2008 Location: Hamilton, On Device: Kobo Aura HD	I have the Astak Pocket Pro, I love it. But I'm peeved about the resolution to things. It's not like PC World even sells eBook Readers. Grrrrr.

12-23-2009, 04:21 PM	#50
omro Addict Posts: 375 Karma: 452000 Join Date: Nov 2008 Location: Hamilton, On Device: Kobo Aura HD	The have a strictly no cash policy, they are part of Barclays. I did tell them I was fine with them simply buying me a new from from Libresco, which is where I bought mine originally, however they do everything through DSG. I would imagine that they don't have to pay the full cost of the voucher if they do it this way. So cost savings all around. Maybe I should barter the voucher for cash :-P

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