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Old 12-16-2015, 08:40 AM   #46
Josieb1
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Quote:
Originally Posted by HarryT View Post
That would certainly explain it. You can call your media folder anything you want (eg mine is called "iTunes Library") so you have to tell iTunes the full path to the folder.

Good to hear you've solved the mystery, at least. Is your missing content in your main iTunes folder?
Yes it all appears to be there. Her suggestion is to drag the iTunes folder to the desktop and then open iTunes with the shift key and as a new library so I get a completely empty iTunes, then drag the iTunes folder over the top of iTunes so it finds its own path.

I have a load of tmp files, a Sentinal file, and a Previous iTunes Libraries folder, I'm not sure whether to delete these first though.
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Old 12-17-2015, 03:47 AM   #47
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Just an update in case anyone is wondering. That idea did sort of work but not properly so we have given up now in trying to repair my iTunes and am concentrating on rebuilding it back from the last Cucusoft backup.

It's a pity the software doesn't work anymore to create backups as the restore function worked perfectly. My only issue was my 180+ audiobooks which I had to reload as they didn't restore because I couldn't do the authorisation as the restore was progressing. Luckily I had the original downloads on a HDD so I just reloaded them last night and they all imported okay. I didn't have to redownload any of them. We just have a dozen albums to reload now and we should be done
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