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Old 08-11-2013, 12:16 AM   #46
Purple Lady
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Quote:
Originally Posted by John F View Post
When I try the filter, I see 2 choices: "all" and "ebook". What is the format of "ebook"?
it seems like "ebook" is everything they have including kepub. I haven't found anything where "all" and "ebook" did not have the same number. Very useful.
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Old 08-11-2013, 03:51 AM   #47
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Any one else having problems with the Buy Now button not working? It just does nothing when I click it.

1. Search for book
2. Click book image to go into details
3. Click Buy Now.

If at step 2 you instead click the book price, you are correctly taken to Secure Checkout. So Buy Now seems to be nerfed.
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Old 08-11-2013, 10:14 AM   #48
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Buy Now is working this AM on the Canadian version of the site.
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Old 08-12-2013, 05:56 AM   #49
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Quote:
Originally Posted by ShellShock View Post
Any one else having problems with the Buy Now button not working? It just does nothing when I click it.

1. Search for book
2. Click book image to go into details
3. Click Buy Now.

If at step 2 you instead click the book price, you are correctly taken to Secure Checkout. So Buy Now seems to be nerfed.
I noticed the same yesterday, and I am in the UK, too.
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Old 09-20-2013, 06:43 AM   #50
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I've started a poll in the Kobo devices sub-forum called 'How important is knowing the format before purchase' if anyone is interested in contributing.

And just to put this in context, I recently bought an O'Reilly ebook from Kobo using the new look Kobo Aus website and ended up with a kepub book when I believed that I would be given the choice of Epub.

So, one Customer Service chat has lead to another and Kobo have told me that not only won't they refund me (store credit only), but that they don't have an Epub version of that ebook.

But - they did not state what the format, or DRM status of the ebook was pre sale, or post sale.

Not good salesmanship at all when you don't tell the customers what they're buying!!
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