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View Poll Results: What is the nature of your problem..... or not | |||
Screen has a line across it |
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4 | 5.63% |
SD card problem |
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9 | 12.68% |
Cybook freezes |
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17 | 23.94% |
Other |
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20 | 28.17% |
No Problem |
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30 | 42.25% |
Multiple Choice Poll. Voters: 71. You may not vote on this poll |
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Thread Tools | Search this Thread |
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#46 |
Resident Curmudgeon
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 79,771
Karma: 145864619
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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Is there a phone number for Bookeen to actually try to get a LIVE person on the phone instead of send an email that may or may not ever get responded to?
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#47 |
Wizard
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 2,999
Karma: 300001
Join Date: Jan 2007
Location: Citrus Heights, California
Device: TWO Kindle 2s, one each Bookeen Cybook Gen3, Sony PRS-500, Axim X51V
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#48 |
Connoisseur
![]() Posts: 55
Karma: 19
Join Date: Oct 2007
Device: CybookG3...
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I know Derek can't give the number out maybe a google/pipl search for the two founders will yield results......along with the country code.....
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#49 |
Gadget Force®
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 705
Karma: 2733
Join Date: Jun 2006
Location: The Netherlands
Device: Sony PRS-300 + Cybook with funny screen :P
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There is probably a quite easy way to get in touch by phone with Laurent Picard himself. I will not post how, but be creative!
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#50 |
Connoisseur
![]() Posts: 55
Karma: 19
Join Date: Oct 2007
Device: CybookG3...
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#51 |
Gutenberger
![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 142
Karma: 700
Join Date: Jul 2007
Location: Lisbon, Portugal
Device: Cybook Gen 3
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Ebooks vanished from SD card
Now, for the strangest thing ever...
Yesterday, while I was reading, the device made an auto reset. After which I kept on reading as usual. Today I've turned on my Cybook and my Library was empty. There were only the image files. I thought it was a problem with the SD card detection (I have all my ebooks in the SD card) but the SD icon was in the screen. I came home and tried to figure out what had happened. Connected the Cybook to my PC and... when browsing the SD Card... all my ebooks where in the music folder. ![]() ![]() ![]() Last edited by ricdiogo; 01-21-2008 at 03:36 PM. |
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#52 |
Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 7,452
Karma: 7185064
Join Date: Oct 2007
Location: Linköpng, Sweden
Device: Kindle Voyage, Nexus 5, Kindle PW
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Strange. I suppose a corrupt file system could behave that way. You should check if it is corrupt or not.
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#53 |
Junior Member
![]() Posts: 7
Karma: 10
Join Date: Nov 2007
Location: Germany
Device: Cybook Gen3
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I followed the advice from HarryT and bought a Chambers Dictionary 10th Ed. from BoB. I had only few problems (freeze approx. once within 30 lookups) during dictionary lookup with this dictionary and it is quite useful for me (very few words I didn't found there, and that was mainly because of punctuation marks which were included in the search) . But there are quite some word definitions which are too difficult for me to understand as non-native speaker, therefore I think about buying an additional Dictionary PONS English-German (preferably big version). I would appreciate if somebody who has already bought this Dict. could tell me how serious (often) these problems (freeze or reboot) occur during dict.-lookup and how successful lookup of non-standard word forms is. (Chambers is working great in this point).
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#54 |
eBook Enthusiast
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 85,544
Karma: 93383099
Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
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I get quite a few hangs or reboots during dictionary lookup. I emailed Bookeen about it and they say they it should be fixed in the forthcoming firmware upgrade. I don't think it depends what dictionary you're using.
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#55 |
Gadget Force®
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 705
Karma: 2733
Join Date: Jun 2006
Location: The Netherlands
Device: Sony PRS-300 + Cybook with funny screen :P
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I use the Concise Oxford English Dictionary and have no problems. I also use it a lot.
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#56 |
eBook Enthusiast
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 85,544
Karma: 93383099
Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
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Seems to happen mainly with very large books, such as some of the Dickens books I've posted. I suspect it's a memory issue.
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#57 | |
Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 7,452
Karma: 7185064
Join Date: Oct 2007
Location: Linköpng, Sweden
Device: Kindle Voyage, Nexus 5, Kindle PW
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Quote:
So do you have the same problem? I have reported this to Bookeen. Last edited by tompe; 01-22-2008 at 06:03 AM. |
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#58 |
Wizard
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 4,395
Karma: 1358132
Join Date: Nov 2007
Location: UK
Device: Palm TX, CyBook Gen3
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If I lookup a word in the dictionary, then lookup a word in the definition, then lookup a word in that definition, and so on - my CyBook won't get beyond 3 or 4 such lookups before crashing.
(I was surprised the Chambers dictionary couldn't find any entries for 'regulated' ![]() |
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#59 |
eBook Enthusiast
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 85,544
Karma: 93383099
Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
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#60 |
Connoisseur
![]() Posts: 55
Karma: 19
Join Date: Oct 2007
Device: CybookG3...
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Have got my replacement Cybook on Monday.....I am pleased and they do seem to have made some perceptible changes......the directional button is easier to handle..
I am reminded instantly how useful it is to have a library at hand..... Will wait to see how robust this one is, after my original died after 5 days of very mild use.... They did send one across after me emailing them ad nauseum and in French.......so I hope this one lasts.... Having said that.....it still is early days and I'm finally trying to enjoy it (fingers crossed) ![]() |
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Thread | Thread Starter | Forum | Replies | Last Post |
Teething Problems with new Cybook? | book_addict | Bookeen | 7 | 01-03-2009 07:28 AM |
Problems with replacement Cybook | CiaraG | Bookeen | 21 | 07-02-2008 04:28 PM |
Have you had any problems with the Cybook? | Over | Bookeen | 74 | 06-13-2008 04:50 AM |
Do you have any problems with SD cards in the Cybook? | diabloNL | Bookeen | 18 | 01-18-2008 03:58 AM |
Having a number of problems with Cybook! | CiaraG | Bookeen | 10 | 01-17-2008 06:31 PM |