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Old 05-31-2006, 02:50 PM   #31
Riocaz
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Quote:
Originally Posted by Alexander Turcic
What they said before:

"Although the business focus of iRex Technologies is Business-to-Business solutions, we will also make our product available for individuals, who can order via our iRex Technologies web retail. (April 2006)"
I vaguely remember reading that the direct to individuals part was added later. But I admit I may be wrong and The Archive isn't responding so I can't check for myself.

Quote:
Originally Posted by Alexander Turcic
They then postponed April to May because of "technical glitches" with the Web store.
Yes but there has been a hot of hot air along the lines of "setting up a webstore doesn't take a month".

But to look at it from another perspective. They could mean it's something related to the webstore (billing/delivery etc etc) which is causing the problem.

One example which I have seen with a friends company which seems to fit. They were a wholesale firm which decided to sell direct themselves. And set-up a website. What they diddn't take into consideration was that their billing system was quite labour intensive.

The website got launched became very popular (The retail side soon overtook the wholesale side) and their accounts team got swamped with work because selling 1 seperate unit to 1000 customers produced a lot more paperwork than selling 1000 units to 1 customer.

Quote:
Originally Posted by Alexander Turcic
Sorry, but I have to say, their customer relations needs some serious revamping.
No arguement. I still haven't had a single reply to any of my emails.

Don't get me wrong. I am very very annoyed over this. I'm just doing my best to take a step back and see it from another angle.

Last edited by Riocaz; 05-31-2006 at 02:54 PM.
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Old 05-31-2006, 03:01 PM   #32
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I'm going to go with Babylon 5 and the statement "a half-truth is the worst kind of lie".

Whoever made the decision to be so misleading should get sacked*. There is no reason why Irex could not have been more forthcoming.

As far as I can tell Irex still doesn't have readers that support power saving features. Yet they had the audacity to claim that the only thing holding back sales was the webshop? Outrageous!

-Drachasor

*Or demoted and retrained, but I'm a softy
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Old 05-31-2006, 04:37 PM   #33
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Quote:
Originally Posted by Riocaz
All Irex are saying there is that they are working on a true 'consumer' product which they expect to have available in September.
Speaking of a consumer model, has anyone toddled off to MobiPocket to see the newly release version 5.2? If this is fully implemented in the iRex, gang, I think we might have something to wait eagerly for.
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Old 05-31-2006, 04:49 PM   #34
haasiesoft
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wow , nice to read

My Iliad - History ....
10 print "Announcement for 2005/12"
20 goto "First delay to 2006/4"
30 print "Problem with Webshop .." ; goto "delay to 5/2006"
40 run "2006/5/31 irex take us for a ride"
...
50. 2006/9/30 goto 30

i called irex too, "... launch at end of May ... " and now ? Waiting for the next delay ?...

... look to samsung q1 or asus umpc ...
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Old 05-31-2006, 05:27 PM   #35
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Well, I'm definitely disappointed.

I was very much ready to put an order in today when I saw the first post in this thread.

But I'm trying to see the glass as half-full. I'm hoping the inevitable bugs will be worked out before the "consumer version". I'm also hoping the price will be (MUCH) less than the speculated $800. If not, I really think this device will be a flop. The sony ready is supposed to be about half as much, if not less. And while everyone here knows why the iLiad is so much better, the majority of people looking for a reader will not. Nor will explaining the differences have any effect. Not at double the price point.

Here's hoping it's better and cheaper in September.
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Old 05-31-2006, 05:37 PM   #36
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Quote:
Originally Posted by drachasor
As far as I can tell Irex still doesn't have readers that support power saving features.
As a matter of fact, I doubt, they have enough quantity of deviсes with or with no power saving features
And I doubt, they have a great demand for Iliads from their "B2B partners".

Saying, they start to sell Iliads to their "B2B partners" they can hide from people shortage or total lack of devices. But for start selling it to individuals - the main thing they need - is a great nomber of real devices, which they haven't...

One more outrageous lie - nothing more... It's an... Irex (New slogan for them)
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Old 05-31-2006, 06:36 PM   #37
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Quote:
Originally Posted by TaKir
As a matter of fact, I doubt, they have enough quantity of deviсes with or with no power saving features
And I doubt, they have a great demand for Iliads from their "B2B partners".

Saying, they start to sell Iliads to their "B2B partners" they can hide from people shortage or total lack of devices. But for start selling it to individuals - the main thing they need - is a great nomber of real devices, which they haven't...

One more outrageous lie - nothing more... It's an... Irex (New slogan for them)
Well, really the market for e-book devices is not that great yet. I remember reading somewhere that the total production run for the Librie was about 4,500 units - seems very low even when considering the DRM limitations it had. The masses (not us, the devoted fanatics who are ahead of the curve on tech adoption and e-book understanding) won't buy without easy access to media either, which is not present yet.

I understand them wanting to focus on a potentially more lucrative B2B market, but I don't think that's going to be a proper strategy for growth and development in the long run, certainly not when they can and will be undercut by Chinese manufacturers even if the competing technology is inferior.

I hope I'm mistaken, but seems to me Philips is one of those companies that are always running behind trying to play catch up. Even when they innovate, they seem to always drop the ball when it counts. I hope that doesn't permeate to Irex.
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Old 05-31-2006, 07:23 PM   #38
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I certainly understand a company running into snags before launch, but it was their lack of communication that pissed me off. What I Have to ask myself is do I want to give a company like this $800 with no garuantee that their support is any better than their customer relations? I'm sorry, but is was their lack of honesty to their potential early adopters, who are always the ones who test the waters for everyone else, that makes me want to steer clear of this company.

I'm just wondering if September is going to change to November, then December and so on and so on.

Hopefully the Sony Reader is available before then and some people who receive evaluation models do a thorough test of it. I may just wind up buying one and save myself a few hundred bucks.
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Old 05-31-2006, 11:36 PM   #39
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Quote:
I'm just wondering if September is going to change to November, then December and so on and so on.
That's a given. I think that the company is just placating the people here and at teleread. No one else cares.

They are just stringing us along.

I doubt that it will ever be released to the public. The power issue will remain a big problem. When does "Enhanced Functionality" ever cost less? The consumer model will probably cost more! There will be no interest in a overpriced device, consumer marketing will be dumped and they will focus on their B2B customers who will wholeheartedly without question accept the shortcomings of the device.
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Old 06-01-2006, 05:12 AM   #40
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Quote:
Originally Posted by Riocaz
Indeed. They never denied this.

September is rather annoying. But hey it's at least a date.
Well, April and May were dates as well ...
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