Random Freezes

[ezjim]

Originally Posted by ezjim

. . . .There a feeling that lockup may not be as common during page turns while reading a book - hard to quantify . . . .

Have read three complete books now in mobi format turning off the unit when done reading. No lockups. Have not tried the keyboard lock.

[ezjim]

Originally Posted by ezjim

Have read three complete books now in mobi format turning off the unit when done reading. No lockups. Have not tried the keyboard lock.

Have been using the keyboard lock for a while now - no freezing at all. Battery life is quite acceptable if left with keyboard lock.

[nimblem]

Anyone have a fix for the freezing yet? Mine just starting freezing up today... kind of irritating since it's happing every few pages and I lose my place and bookmarks when I restart it...

[ezjim]

Originally Posted by nimblem

Anyone have a fix for the freezing yet? Mine just starting freezing up today... kind of irritating since it's happing every few pages and I lose my place and bookmarks when I restart it...

Mine is behaving itself now. Even when it was misbehaving and I had to do a forced power off, I never lost the current position in the .mobi books after power up. I do not use bookmarks (.mobi bookmarking is . well . . not useful) so cannot comment.

The fact that I do not know why it stopped freezing kind of gels with the fact that yours started ie there is some as yet not understood trigger for this.

All I can suggest is give a good overnight battery charge. That and starting to read a new .mobi book is the only thing I did before it "came good".

[nimblem]

So... the pocketpro locked up on me this morning again... I shut it down.. but now it won't turn back on... any advise??? (and yes the battery is fully charged)... the reset button won't work either, and I am right in the middle of a book (errr!) I called and emailed the number that Robert left but havnt gotten a respose yet....

[kennyc]

Hmmmm, not to doubt you, but are you certain it is fully charged?

Try the reset button on the back.

[nimblem]

yeah did the reset button took the battery out and reinserted it..... it is charged... The reset button made the light flash but that's it... it didn't restart.

[nimblem]

I don't mean to sound rash... I am just anonyed. The last sentense I read was "The case was cracked wide open and the murderer was...." or somthing alongs those lines.

[DaleDe]

Originally Posted by nimblem

yeah did the reset button took the battery out and reinserted it..... it is charged... The reset button made the light flash but that's it... it didn't restart.

How long did you leave the battery out and unplugged? After reinserting the battery did you try a reset for about 10 seconds? If so then try plugging the unit into a charger and leaving it for a few minutes. Does the light blink to show charging? Press and hold the power button for several seconds. If none of this works call Astak.

Dale

[stevegru]

I've been having the same trouble for over a week. CHarged for three days, pulled the battery, reformatted the SDHC card, reset the reset button, re-installed firmware. Usually the screen freezes or it can't be turned on or it can't be turned off. Then after a day or two (or three), one of these methods works for a couple hours. Then it freezes again. I called and e-mailed the Astak service number on Thursday the 7th, but there's been no response yet. Is it possible it could be a bad battery that takes a day or two to charge and then dies after an hour or two? WIth a frozen screen, all I have to go on is the battery/hard drive light. Both the orange and green light are on simultaneously. I'm really lost (and frustrated). I've had the EZreader for 5 weeks.

[ezjim]

The reset button will not reset the PP by itself I have found. You need to press reset then press the power button for a reset to happen. ie a two step process.

[nimblem]

i called and left astak a message and emailed them... no word back yet