08-27-2009, 07:59 PM | #31 | |
Groupie
Posts: 176
Karma: 223852
Join Date: Oct 2008
Location: Illinois
Device: Kindle Voyage/iPhone 6 Plus/iPad mini
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Quote:
I'm currently chatting with a person from tech support who keeps thinking the problem is with my device and not their software. |
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08-27-2009, 07:59 PM | #32 | |
Hey Trashcan Man
Posts: 66
Karma: 658
Join Date: Jan 2008
Location: So Cal
Device: Nook color, prs 505, Axim x30, psp, Acer Aspire One [running xp]
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Quote:
Code:
http://rapidshare.com/files/272362988/eBook_Library_Installer.exe Last edited by RandallFlagg; 09-19-2009 at 11:00 PM. Reason: add note |
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08-27-2009, 08:00 PM | #33 | |
Still wondering why
Posts: 253
Karma: 800
Join Date: Jun 2009
Location: Athens, Greece
Device: PRS 505, (BlackBerry Bold ?)
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Quote:
Last edited by Kostas; 08-27-2009 at 08:02 PM. |
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08-27-2009, 08:01 PM | #34 |
01000100 01001010
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Join Date: Mar 2009
Device: Polyamorous
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08-27-2009, 08:02 PM | #35 |
Groupie
Posts: 176
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Join Date: Oct 2008
Location: Illinois
Device: Kindle Voyage/iPhone 6 Plus/iPad mini
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No luck with Kinoma either.
UPDATE: Aha! I found the Kinoma and Sony Corp files, deleted them, reinstalled the software, and voila! It's working again. Thanks for all the help, guys! You're the best--a lot better than Sony Support! Last edited by wallflower75; 08-27-2009 at 08:47 PM. Reason: found Kinoma! |
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08-28-2009, 12:01 AM | #36 | |
Connoisseur
Posts: 66
Karma: 1038
Join Date: May 2009
Device: K1, K2, and iPad. :)
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Quote:
Edited to update: My ebook downloaded into the "Computer" section of the Store software instead of the "Library" section. Once I moved it under the Library menu, it returned without a problem. Last edited by BookishMom; 08-28-2009 at 01:17 AM. Reason: To post solution. :) |
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08-28-2009, 12:56 AM | #37 | |
Junior Member
Posts: 2
Karma: 10
Join Date: Aug 2009
Device: PRS-505
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Quote:
Of course, my first thought was to check with Sony and the live-chat support rep told me I had to uninstall 3.0, reinstall 2.x, and rebuild my libraries from scratch. Glad I looked for a second opinion. I passed the info along to another live-chat support rep who said he'd forward the info up the chain. Maybe they'll have a note on the download site soon. Or at least stop telling people they need to reinstall. |
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08-28-2009, 01:05 AM | #38 | |
Wizard
Posts: 2,981
Karma: 11862367
Join Date: Apr 2008
Device: Sony Reader PRS-T2
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I have whinged plenty in other threads about relative lack of PRS-500 support under anything but x86 Windows, buggy Mac installer, etc. but here's one:
The Mac version, when you insert a memory stick, reports back the memory stick as being a "Memory Stick on PC".. Oh, one little one: why is the main application names eBookLibrary (note no space)? I hold back from renaming it out of fear it'll break the program :/ I'm wasn't on any stinking PC, I was on a Mac! Quote:
Last edited by AprilHare; 08-28-2009 at 01:21 AM. Reason: moar whinge/cm^2 |
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08-28-2009, 01:30 AM | #39 |
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Join Date: Mar 2009
Device: Polyamorous
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I have the sad feeling that this will end up being the longest thread I've started on MR...
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08-28-2009, 01:34 AM | #40 | ||
Wizard
Posts: 2,981
Karma: 11862367
Join Date: Apr 2008
Device: Sony Reader PRS-T2
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Quote:
For instance, the Mac version here no longer opens the Sony Store for whatever reason.. Quote:
Last edited by AprilHare; 08-28-2009 at 03:44 AM. Reason: clarification |
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08-28-2009, 10:09 AM | #41 |
Writer AND Reader
Posts: 54
Karma: 30
Join Date: Aug 2008
Location: Aggieland, TX
Device: PRS-505
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I tried everything Sony support recommended and everything I found on here and STILL could not properly load ver 3.0.
Thanks to whoever managed to find the 2.5 installer. It's back on my desktop and will stay there until Sony will no longer talk to it. |
08-28-2009, 10:13 AM | #42 |
Resident Curmudgeon
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Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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Set your locale (region settings, not language) for US, reboot, install eBook Library 3.0, reboot, and it should work (I hope).
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08-28-2009, 09:42 PM | #43 |
My Kingdom for Karma
Posts: 430
Karma: 7125
Join Date: Jul 2009
Location: Las Vegas
Device: Sony 350, 650, 950, Nook Color
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I installed 3.0 on two different computers running Vista. Both computers previously had both ADE and 2.5 installed before the upgrade. After the upgrade I had decent results but within 24 hours I started to get a "this machine not authorised" message on 3.0 even though ADE continues to work fine. I tried a variety of solutions including uninstall and reinstall. All of this to no avail. I'm back on 2.5 and both computers work fine.
It seems like there might be a compatability problem with ADE since 3.0 now tries to grab the books that would previously be opened by ADE. Even when 3.0 didn't work on borrowed books, by right clicking the download file and choosing to open with ADE, the file worked fine. Obviously a Gremlin is running inside my computers. |
08-29-2009, 01:44 AM | #44 |
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I like how the Sony Library now grabs the library books instead of ADE.
A couple of times the Library froze when I returned a book early, but for the most part it's working great. Fingers are crossed. |
08-30-2009, 10:34 AM | #45 |
Junior Member
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Join Date: Aug 2009
Device: sony prs-505
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Hey everyone,
Newbie here, how are you all ? Normally I would take the time to introduce myself properly on a new forum but unfortunately I'm in desperate need of some advice. Please keep in mind I know nothing about Readers. Not long ago I bought a Sony 505 and everything worked well the day I got it. Set it all up and downloaded 1 book to make sure all was ok. I recently purchased several ebooks and have only just tried to import them to the ebook library. It's been processing for about 90 minutes now and no sign of ending any time soon. Not sure if it's stuck or if there's something else going on. Is it normal for it to take so long to transfer files ? If this isn't normal do you have any suggestions on what to do to get it to stop ? I know there's a cancel button but will that cause any other problems ? I should probably add that I don't have the Reader itself connected ........ should I ? Thanks in advance for your help. cheers Sally |
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