YAFC: Yet Another Frozen CyBook - Page 3

NightWhistler · 07-17-2009, 07:00 AM

Quote:

Originally Posted by Godzil

They seems to be surcharged by mails... It took more time than normal for them to answer. Be patient..

I've sent it back to the site I got it from today, using their repair procedure. I hope to have it repaired or replaced before leaving for my vacation.

I'll keep you posted about what happens next... thanks for all the help.

NightWhistler · 07-22-2009, 09:04 AM

Quick update: called the site today, it's been sent in for repair. Estimated time until I get it back: 2 or 3 weeks... guess I'd better stack up on dead-tree books for my vacation...

By the way: still silence from Bookeen.

Godzil · 07-22-2009, 09:46 AM

Where did you bought it?

NightWhistler · 07-22-2009, 09:49 AM

Quote:

Originally Posted by Godzil

Where did you bought it?

I got it at chear.nl

I prefer buying at local webshops, so I can call them if something goes wrong...

NightWhistler · 07-24-2009, 11:55 AM

I guess Bookeen was really swamped, since I got a reply to my original mail today.

It was a friendly suggestion to format the CyBook... which obviously wouldn't have worked, since it doesn't even show up as a removable drive, so there's nothing to format...

Also, wouldn't that leave the device without firmware?

Anyway, it's all a moot point since my CyBook is on it's way to France (or where ever they send them for repairs).... I thanked them for their time and informed them that I'd sent it in.

tompe · 07-24-2009, 12:03 PM

Quote:

Originally Posted by NightWhistler

I guess Bookeen was really swamped, since I got a reply to my original mail today.

It was a friendly suggestion to format the CyBook... which obviously wouldn't have worked, since it doesn't even show up as a removable drive, so there's nothing to format...

There could still be something to format. If the partition is corrupt it might not show up as a removable drive but I think you sometimes can find the drive in "My Computer" or somewhere else and format it.

Quote:

Also, wouldn't that leave the device without firmware?

No, the firmware cannot be removed by formatting and for newer Cybook the files that need to be on the disk partition are automatically installed if they are missing.

NightWhistler · 07-24-2009, 04:38 PM

Quote:

Originally Posted by tompe

There could still be something to format. If the partition is corrupt it might not show up as a removable drive but I think you sometimes can find the drive in "My Computer" or somewhere else and format it.

That's why I also mentioned my results on Linux. There you can see both the physical device and the filesystem. It doesn't even show a physical device though.

Quote:

Originally Posted by tompe

No, the firmware cannot be removed by formatting and for newer Cybook the files that need to be on the disk partition are automatically installed if they are missing.

Interesting... from what I'd read so far, the firmware was stored in a system folder on the internal memory. I'll keep that in mind once I get my CyBook back.

tompe · 07-24-2009, 05:30 PM

Quote:

Originally Posted by NightWhistler

Interesting... from what I'd read so far, the firmware was stored in a system folder on the internal memory. I'll keep that in mind once I get my CyBook back.

What is stored in the system folder are some files that the firmware needs. I think the big file is some character set database.

Godzil · 07-25-2009, 07:24 AM

tompe: that's only true for 200Mhz models, not 400Mhz one

tompe · 07-25-2009, 03:49 PM

Quote:

Originally Posted by Godzil

tompe: that's only true for 200Mhz models, not 400Mhz one

So how does it work? Is real firmware code uncompressed and put into the user accessible partition? And should it not depend on the firmware version how it works? It seems strange to depend on the frequency.

I thought i had a 400MHz Cybook but the firmware is 802 so I cannot see the frequency. But it has the system files I described.

Godzil · 07-25-2009, 06:30 PM

If bookeen put some important system file on the user partition on the 200Mhz, this should be due to limited space in the application/firmware partition. They should correct this on the 400Mhz, so there is no more firmware important files in the user filesystem.

If I am correct, the 802, is only for the 200Mhz version, that's why it doesn't display the CPU speed. Does your serial number include EB600? or something like EB001? If it's the second one, you have a 200Mhz version. (Thanks for the people of mobile who came to the Paris RV to let me check their serial number)

tompe · 07-25-2009, 06:59 PM

Quote:

Originally Posted by Godzil

If I am correct, the 802, is only for the 200Mhz version, that's why it doesn't display the CPU speed. Does your serial number include EB600? or something like EB001? If it's the second one, you have a 200Mhz version. (Thanks for the people of mobile who came to the Paris RV to let me check their serial number)

OK, EB001AP..., I got it as a replacement so it has more memory than the original one at least.

captaingeorges · 08-02-2009, 05:26 PM

Hello all!

I own a first generation Cybook, bought from NAEB and it works fine, I use it every day!. A few months after I got mine, a friend of mine decided to buy one too, but did not used it very much, because of the small quantity of french language books.

He recently gave me his, because he said that it did not work anymore... I love a challenge, so I decided to make it work... So far, not too much success...

First things first, I read about all the posts I could find on frozen cybooks. Armed with that knowledge, I tried my luck.

It is a 200mhz 64mb Cybook, I am not too sure which firmware, but it has never been updated.

Here is what I did.:

1) check the SD card, it was not corrupt. Tried to connect the Cybook to my computer, it does not show. Tried it again with my own cable which I know works, same thing.

1) Charge it overnight with the wall charger

No luck at restarting, it freezes at the fist screen and the green light stays on. tried the reset then restart, same thing...

2) Disconnected the battery for 4 hours, then tried it again, no success

3) Tried to reflash it with build 796fmt. No success I waited with my finger on the center button for about 2 minutes and it never started to blink...

Any suggestions, before I send it to Bookeen ????

My reputation is on the line!

Regards,

Georges

NightWhistler · 09-04-2009, 02:39 PM

Well, finally some news from my end... almost 5 weeks after sending in my CyBook, it turns out that it can't be repaired. Though from what the person I talked to told me, CyBooks weren't being repaired at all.

I was offered the choice between a full refund, or a BeBook 101 with a refund for the difference in price. Not sure which option is better... does anybody know how the BeBook 101 compares to the CyBook?

Vesper · 09-04-2009, 02:48 PM

Quote:

Originally Posted by NightWhistler

Well, finally some news from my end... almost 5 weeks after sending in my CyBook, it turns out that it can't be repaired. Though from what the person I talked to told me, CyBooks weren't being repaired at all.

I was offered the choice between a full refund, or a BeBook 101 with a refund for the difference in price. Not sure which option is better... does anybody know how the BeBook 101 compares to the CyBook?

Well, this is certainly the first. The shop you bought from offered you a refund? I thought you are going to get new unit from Bookeen... Weird.

DrS

08-02-2009, 05:26 PM	#43
captaingeorges Zealot Posts: 125 Karma: 594 Join Date: Nov 2007 Location: Isle-aux-Grues, Qc, Canada Device: Cybook, Iphone32g, ipad, Kobo	Help needed!!! Hello all! I own a first generation Cybook, bought from NAEB and it works fine, I use it every day!. A few months after I got mine, a friend of mine decided to buy one too, but did not used it very much, because of the small quantity of french language books. He recently gave me his, because he said that it did not work anymore... I love a challenge, so I decided to make it work... So far, not too much success... First things first, I read about all the posts I could find on frozen cybooks. Armed with that knowledge, I tried my luck. It is a 200mhz 64mb Cybook, I am not too sure which firmware, but it has never been updated. Here is what I did.: 1) check the SD card, it was not corrupt. Tried to connect the Cybook to my computer, it does not show. Tried it again with my own cable which I know works, same thing. 1) Charge it overnight with the wall charger No luck at restarting, it freezes at the fist screen and the green light stays on. tried the reset then restart, same thing... 2) Disconnected the battery for 4 hours, then tried it again, no success 3) Tried to reflash it with build 796fmt. No success I waited with my finger on the center button for about 2 minutes and it never started to blink... Any suggestions, before I send it to Bookeen ???? My reputation is on the line! Regards, Georges

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07-22-2009, 09:04 AM	#32
NightWhistler Developer of PageTurner Posts: 34 Karma: 10 Join Date: Jun 2009 Location: Voorburg, Netherlands Device: Samsung Galaxy S3, Asus Transformer Prime	Quick update: called the site today, it's been sent in for repair. Estimated time until I get it back: 2 or 3 weeks... guess I'd better stack up on dead-tree books for my vacation... By the way: still silence from Bookeen.

07-22-2009, 09:46 AM	#33
Godzil a pthread?? where? where? Posts: 1,763 Karma: 30462 Join Date: Mar 2009 Location: Somewhere in EU Device: Newton MessagePad 2100, and only this	Where did you bought it?

07-24-2009, 11:55 AM	#35
NightWhistler Developer of PageTurner Posts: 34 Karma: 10 Join Date: Jun 2009 Location: Voorburg, Netherlands Device: Samsung Galaxy S3, Asus Transformer Prime	I guess Bookeen was really swamped, since I got a reply to my original mail today. It was a friendly suggestion to format the CyBook... which obviously wouldn't have worked, since it doesn't even show up as a removable drive, so there's nothing to format... Also, wouldn't that leave the device without firmware? Anyway, it's all a moot point since my CyBook is on it's way to France (or where ever they send them for repairs).... I thanked them for their time and informed them that I'd sent it in.

07-25-2009, 07:24 AM	#39
Godzil a pthread?? where? where? Posts: 1,763 Karma: 30462 Join Date: Mar 2009 Location: Somewhere in EU Device: Newton MessagePad 2100, and only this	tompe: that's only true for 200Mhz models, not 400Mhz one

07-25-2009, 06:30 PM	#41
Godzil a pthread?? where? where? Posts: 1,763 Karma: 30462 Join Date: Mar 2009 Location: Somewhere in EU Device: Newton MessagePad 2100, and only this	If bookeen put some important system file on the user partition on the 200Mhz, this should be due to limited space in the application/firmware partition. They should correct this on the 400Mhz, so there is no more firmware important files in the user filesystem. If I am correct, the 802, is only for the 200Mhz version, that's why it doesn't display the CPU speed. Does your serial number include EB600? or something like EB001? If it's the second one, you have a 200Mhz version. (Thanks for the people of mobile who came to the Paris RV to let me check their serial number)

09-04-2009, 02:39 PM	#44
NightWhistler Developer of PageTurner Posts: 34 Karma: 10 Join Date: Jun 2009 Location: Voorburg, Netherlands Device: Samsung Galaxy S3, Asus Transformer Prime	Well, finally some news from my end... almost 5 weeks after sending in my CyBook, it turns out that it can't be repaired. Though from what the person I talked to told me, CyBooks weren't being repaired at all. I was offered the choice between a full refund, or a BeBook 101 with a refund for the difference in price. Not sure which option is better... does anybody know how the BeBook 101 compares to the CyBook?

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