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Old 01-12-2009, 09:16 PM   #31
arshield
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Forwarded my request to customer service and had the rewards in about 20 minutes. Must have gotten lost somehow.
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Old 01-13-2009, 11:32 AM   #32
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Quote:
Originally Posted by AnemicOak View Post
Did you send it to rewards @ booksonboard.com? All I've ever had to do is forward my receipt email to that address and usually have credit the same day or the next day.
I've had the requests get lost and had to resend. This always seems to be a bigger problem when they had a lot of 100% rewards going on, especially if purchased the first day they were available (I suspect the person's email box simply was flooded). If I don't get it by near the end of the next business day, I always resend the request.

I've also had their email to me get lost (or eaten by an ISP spam filter), so the credit was there, but I didn't get a reply.
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