Windows 10 Kobo Crash - Page 3

davidfor · 02-03-2017, 10:54 PM

Quote:

Originally Posted by kiwik

Any idea how to get the book to be picked up by the Kobo? I can create the .kepub just fine, but the Kobo won't detect the new book.

You need to rename it on the device to have the extension ".kepub.epub".

PeterT · 02-03-2017, 11:09 PM

Could you try using a USB 2 hub plugged into a USB 3 port. Connect the Kobo to a port on the USB 2 hub and try calibre.

kiwik · 02-03-2017, 11:34 PM

Quote:

Originally Posted by davidfor

You need to rename it on the device to have the extension ".kepub.epub".

You little beauty!!

Quote:

Originally Posted by PeterT

Could you try using a USB 2 hub plugged into a USB 3 port. Connect the Kobo to a port on the USB 2 hub and try calibre.

My god. If that works I am paypaling you a beer. Why the hell didn't I think of that?!

I have one hub in the house to test, but the Kobo doesn't even appear in Windows through that. I'll buy another one when I'm next in town and test again. It might be a lack-of-power issue through this one.

kiwik · 02-05-2017, 06:34 PM

Quote:

Originally Posted by PeterT

Could you try using a USB 2 hub plugged into a USB 3 port. Connect the Kobo to a port on the USB 2 hub and try calibre.

It works!!

PM me your email, I'm sending you a beer.

Found myself a perfect little travel hub too, so it's heading around the world with me.

PeterT · 02-05-2017, 07:25 PM

Glad it was such a simple fix. We'll have to remember that for other users

jdta09 · 02-17-2017, 02:50 PM

Sorry to reopen, and I see there are other threads about blue screens, but nothing I have so far tried has worked for long. I don't have USB 3 so it's not related to that, so we have any other suggestions?

I have found that it might be related to the usb cable, so that's a bit similar to the type of usb port, I guess.

Thanks

BetterRed · 02-17-2017, 03:36 PM

Quote:

Originally Posted by jdta09

Sorry to reopen, and I see there are other threads about blue screens, but nothing I have so far tried has worked for long. I don't have USB 3 so it's not related to that, so we have any other suggestions?

I have found that it might be related to the usb cable, so that's a bit similar to the type of usb port, I guess.

Thanks

@jdta09 - dodgy usb cables have been known to cause devices to be unseen by calibre, but I can't recall them causing Windows to crash.

Could you try the suggestion I made in post #17 in this thread ==>> Windows 10 Blue Screen Crash. As you'll see in kiwik's response my suggestion did make a difference, a calibre error rather than a BSOD, if you get something similar please post the text of the error message and I will ask the relevant experts to respond.

BR

jdta09 · 02-18-2017, 04:45 AM

Hi,

I started Calibre with the ignore-plugins option and it just hung on reading the list from the Kobo.

However I have established that this is 100% repeatable using my Samsung usb cable which works fine for everything else, but as far as I can see there is no issue with another cable.

There isn't anything wrong with the Samsung cable and it's the only one that works properly with my Samsung phone, but when used with a Kobo and Calibre it causes a blue screen. Weird behaviour. It's also only when Calibre gets involved that there's a problem.

Technically as it's not a Kobo usb I suppose there isn't really a problem as it's not as supplied, but it's interesting nonetheless.

davidfor · 02-18-2017, 08:02 AM

Quote:

Originally Posted by jdta09

Hi,

I started Calibre with the ignore-plugins option and it just hung on reading the list from the Kobo.

However I have established that this is 100% repeatable using my Samsung usb cable which works fine for everything else, but as far as I can see there is no issue with another cable.

There isn't anything wrong with the Samsung cable and it's the only one that works properly with my Samsung phone, but when used with a Kobo and Calibre it causes a blue screen. Weird behaviour. It's also only when Calibre gets involved that there's a problem.

Technically as it's not a Kobo usb I suppose there isn't really a problem as it's not as supplied, but it's interesting nonetheless.

The Samsung cable fails with the Kobo device and it is the only cable that works with the Samsung phone? That really suggests there is something strange about the cable. I have no idea what it would be, but I personally, if it wasn't for the phone, I would only trust it as far as the garbage bin.

BetterRed · 02-18-2017, 04:56 PM

Quote:

Originally Posted by jdta09

Hi,

I started Calibre with the ignore-plugins option and it just hung on reading the list from the Kobo.

However I have established that this is 100% repeatable using my Samsung usb cable which works fine for everything else, but as far as I can see there is no issue with another cable. There isn't anything wrong with the Samsung cable and it's the only one that works properly with my Samsung phone, but when used with a Kobo and Calibre it causes a blue screen. Weird behaviour. It's also only when Calibre gets involved that there's a problem.

Technically as it's not a Kobo usb I suppose there isn't really a problem as it's not as supplied, but it's interesting nonetheless.

@jdta09 - can you confirm the following:

Windows can access your Kobo over the Samsung cable, and you have other devices that work over that cable. It's only when Calibre wants to access the Kobo over that cable that you have problems. But calibre can access the Kobo using the Kobo cable.

So you have a solution, which is to use the Kobo cable when you want to connect the Kobo to calibre.

FWIW - I use the cable that came with a Samsung phone, for the phone, a Lenovo tablet, two camera's (GoPro and Leica), and a shirt pocket drive. But, other than the GoPro itself, nothing else will work over the GoPro cable.

My Samsung phone also works when I use a non Samsung cable which everyone says is a no-no. Apart from printers and disks I have problems with everything else if I try to attach them via my monitor's USB ports.

USB is a never ending saga, like the Greek bailouts - extend and pretend (there are no design faults).

BR

jdta09 · 02-18-2017, 05:00 PM

Hi,

What you say is correct. I'm just surprised that the combination causes Windows to crash!

kiwik · 04-10-2017, 08:19 PM

Quote:

Originally Posted by PeterT

Glad it was such a simple fix. We'll have to remember that for other users

Bad news - just had my first blue screen using the USB 2 hub.

However, that's over a month of usage at 3-4 times per week without any issues. But now the waters are well and truly muddied...

No updates to either Windows or Kobo, or cable changes, between working and failure.

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02-03-2017, 11:09 PM	#32
PeterT Grand Sorcerer Posts: 13,535 Karma: 78910202 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Could you try using a USB 2 hub plugged into a USB 3 port. Connect the Kobo to a port on the USB 2 hub and try calibre.

02-05-2017, 07:25 PM	#35
PeterT Grand Sorcerer Posts: 13,535 Karma: 78910202 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Glad it was such a simple fix. We'll have to remember that for other users

02-17-2017, 02:50 PM	#36
jdta09 Member Posts: 22 Karma: 19286 Join Date: Dec 2012 Device: Kobo Aura Edition 2	Sorry to reopen, and I see there are other threads about blue screens, but nothing I have so far tried has worked for long. I don't have USB 3 so it's not related to that, so we have any other suggestions? I have found that it might be related to the usb cable, so that's a bit similar to the type of usb port, I guess. Thanks

02-18-2017, 04:45 AM	#38
jdta09 Member Posts: 22 Karma: 19286 Join Date: Dec 2012 Device: Kobo Aura Edition 2	Hi, I started Calibre with the ignore-plugins option and it just hung on reading the list from the Kobo. However I have established that this is 100% repeatable using my Samsung usb cable which works fine for everything else, but as far as I can see there is no issue with another cable. There isn't anything wrong with the Samsung cable and it's the only one that works properly with my Samsung phone, but when used with a Kobo and Calibre it causes a blue screen. Weird behaviour. It's also only when Calibre gets involved that there's a problem. Technically as it's not a Kobo usb I suppose there isn't really a problem as it's not as supplied, but it's interesting nonetheless.

02-18-2017, 05:00 PM	#41
jdta09 Member Posts: 22 Karma: 19286 Join Date: Dec 2012 Device: Kobo Aura Edition 2	Hi, What you say is correct. I'm just surprised that the combination causes Windows to crash!

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