Register Guidelines E-Books Today's Posts Search

Go Back   MobileRead Forums > E-Book Readers > Amazon Kindle > Kindle Fire

Notices

Reply
 
Thread Tools Search this Thread
Old 11-10-2016, 01:03 AM   #31
tomsem
Grand Sorcerer
tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.
 
Posts: 6,939
Karma: 27060151
Join Date: Apr 2009
Location: USA
Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3
So I got so frustrated with my HD6's behaviors (and lack thereof in the case of Page Flip) that I un-retired my HD7 (2013). It has Page Flip and even Word Runner. Kindle app is version 10.16.62_1198818910. It is darn heavy but it still works fine.

Last edited by tomsem; 11-10-2016 at 01:07 AM.
tomsem is offline   Reply With Quote
Old 11-11-2016, 03:01 PM   #32
tomsem
Grand Sorcerer
tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.
 
Posts: 6,939
Karma: 27060151
Join Date: Apr 2009
Location: USA
Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3
Spent an hour with Amazon customer support. No resolution, but at least I think they are more informed about the issue. We did a screen share session so they were able to see the problem for themselves. If you are having a problem with a recent Fire, I definitely recommend initiating the call on the device itself and then requesting a screen share.

I now have Fire OS 5.3.1.1. We downloaded the .bin directly using Silk, moved it to storage folder, and executed the update, all without USB cable. But it didn't update the Kindle app.
tomsem is offline   Reply With Quote
Advert
Old 11-13-2016, 02:47 PM   #33
issybird
o saeclum infacetum
issybird ought to be getting tired of karma fortunes by now.issybird ought to be getting tired of karma fortunes by now.issybird ought to be getting tired of karma fortunes by now.issybird ought to be getting tired of karma fortunes by now.issybird ought to be getting tired of karma fortunes by now.issybird ought to be getting tired of karma fortunes by now.issybird ought to be getting tired of karma fortunes by now.issybird ought to be getting tired of karma fortunes by now.issybird ought to be getting tired of karma fortunes by now.issybird ought to be getting tired of karma fortunes by now.issybird ought to be getting tired of karma fortunes by now.
 
issybird's Avatar
 
Posts: 21,296
Karma: 234636059
Join Date: Oct 2010
Location: New England
Device: Mini, H2O, Glo HD, Aura One, PW4, PW5
Quote:
Originally Posted by tomsem View Post
Spent an hour with Amazon customer support. No resolution, but at least I think they are more informed about the issue. We did a screen share session so they were able to see the problem for themselves. If you are having a problem with a recent Fire, I definitely recommend initiating the call on the device itself and then requesting a screen share.

I now have Fire OS 5.3.1.1. We downloaded the .bin directly using Silk, moved it to storage folder, and executed the update, all without USB cable. But it didn't update the Kindle app.
Thanks for this. I spent 45 minutes on the phone last week with them regarding my HD6's inability to update and got no resolution. Once I've recovered from the extreme irritation*, I may try again and suggest this.

*I've never gotten that fabulous CS from Amazon that others rave about. It seems very typical to me. Sometimes better than others; sometimes every bit as infuriating as other vendors.
issybird is offline   Reply With Quote
Old 11-14-2016, 06:29 PM   #34
tomsem
Grand Sorcerer
tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.
 
Posts: 6,939
Karma: 27060151
Join Date: Apr 2009
Location: USA
Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3
Quote:
Originally Posted by issybird View Post
Thanks for this. I spent 45 minutes on the phone last week with them regarding my HD6's inability to update and got no resolution. Once I've recovered from the extreme irritation*, I may try again and suggest this.

*I've never gotten that fabulous CS from Amazon that others rave about. It seems very typical to me. Sometimes better than others; sometimes every bit as infuriating as other vendors.
One thing I'll probably never use again is the Chat support. Really inefficient for anything technical.
tomsem is offline   Reply With Quote
Reply


Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Kindle Page Flip AudibleHippo Devices 1 06-28-2016 10:54 PM
HDX Fire HDX8.9 (4th gen) @ Fire HD6 (4th gen) zebradude Kindle Fire 8 02-19-2016 02:12 AM
KF8 on Fire HD6 - Justification & Font Issues DreamWriter Kindle Formats 129 05-29-2015 06:48 AM
Are there any wired headsets that work with Fire HD6? tomsem Kindle Fire 0 04-23-2015 01:14 PM
Cannot Use Flip Page buttons on New Install. Beak Recipes 1 11-23-2013 11:13 PM


All times are GMT -4. The time now is 08:59 AM.


MobileRead.com is a privately owned, operated and funded community.