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#31 |
Guru
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Karma: 6528026
Join Date: Sep 2012
Device: Kobo Elipsa
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I have ordered from Kobo online previously, with never a problem. Two days ago (Dec 7), I tried to order an Aura HD from their website and got the "Payment authorization has been denied" message. So I tried with a different browser. Same message. So I tried with my debit card instead of a credit card. Same message. I emailed Kobo and they want me to try another browser, take a screen pic, etc. etc. Yesterday I got a call from my bank about all the attempts to use my credit and debit cards. The bank said it appears that the transaction goes through, the card is charged, and then the transaction is reversed. After reactivating my credit and debit cards, I think I am just going to find an indie store or order from Chapters, even with the added shipping.
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#32 | |
Grand Sorcerer
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Karma: 59592133
Join Date: Jan 2007
Location: Peru
Device: KINDLE: Oasis 3, Scribe (1st), Matcha; KOBO: Libra 2, Libra Colour
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Quote:
The Kobo Aura HD is out of stock until January, according to their site. Don |
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#33 |
Guru
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 817
Karma: 6528026
Join Date: Sep 2012
Device: Kobo Elipsa
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Bought my new Aura HD from an indie store this afternoon. No hassles, no waiting, no calls from my bank about possible credit card fraud--delightful. I can't believe we have an indie store in my teeny tiny town that carries Kobo ereaders, but we do!
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#34 | |
Enthusiast
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Karma: 45336
Join Date: Nov 2013
Device: Aura - Aura HD - Mini
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