should I stay or should I go?? - Page 3

jojoba · 12-06-2011, 03:49 AM

Wow. He just called me back to tell me that he had checked things out and that Sony had no knowledge of the problem I was describing. I'm just speechless at this point.

Pomtroll · 12-06-2011, 11:29 AM

Quote:

Originally Posted by jojoba

Wow. He just called me back to tell me that he had checked things out and that Sony had no knowledge of the problem I was describing. I'm just speechless at this point.

I would be speechless too. I had no problems with Sony here in the USA (like I said) I even dealt with a CS person from Sweden. No problems with returning my Sony. I wish there was a way to get help from higher up in Support for you.

jojoba · 12-07-2011, 11:02 AM

Yes, the whole story from A to Z has been extremely disappointing here and I just don't have the time, energy or patience to deal with them anymore. I've decided to hold on to my T1 until the update comes (since it's proving so extremely difficult both to have it returned and or to turn it in to have it 'fixed'), and I've written them a long letter of complaint so I'll see if anything comes out of that.

carpetmojo · 12-07-2011, 12:35 PM

The latest fix is up on the support page, there's a link on another thread, and this one's 1.1.4. !

It loaded OK.

jojoba · 12-07-2011, 01:04 PM

Quote:

Originally Posted by carpetmojo

The latest fix is up on the support page, there's a link on another thread, and this one's 1.1.4. !

It loaded OK.

Oh, that's great news *goes off to download*

lushgreenapple · 12-07-2011, 02:26 PM

Please do let us know if the latest update fixes all issues...I am just waiting to buy one along with the 79 dollar kindle (which will be a backup).

jojoba · 12-07-2011, 03:05 PM

From what I could see, this wasn't THE update...?? I couldn't download it right now because I don't have admin rights on my work PC, but will check it out when I get home tonight.

nosnoop · 12-07-2011, 03:49 PM

Quote:

Originally Posted by jojoba

From what I could see, this wasn't THE update...?? I couldn't download it right now because I don't have admin rights on my work PC, but will check it out when I get home tonight.

No, only the Reader for PC update is there.
The firmware update that we are all waiting for is not out yet.

jojoba · 12-07-2011, 03:59 PM

OK, so I'll do it all in one go when the real thing has arrived...

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
I want the 'on device' column to stay	Iskariot	Library Management	6	11-19-2011 10:42 PM
Classic Titles don't stay the same when sent to device	mistrowl	Barnes & Noble NOOK	0	05-03-2011 11:02 PM
How long will 3G stay free?	menevets	Amazon Kindle	2	10-16-2010 09:19 AM
Stay Zoomed?	lordsilent	Sony Reader	0	03-16-2009 09:13 PM
Should Demonoid Stay Down?	andyafro	Lounge	206	12-11-2007 11:28 AM

12-06-2011, 03:49 AM	#31
jojoba Addict Posts: 277 Karma: 1039638 Join Date: Nov 2011 Location: Europe Device: Kindle Paperwhite, iPad 3gen, Cybook Odyssey FL HD	Wow. He just called me back to tell me that he had checked things out and that Sony had no knowledge of the problem I was describing. I'm just speechless at this point.

12-07-2011, 11:02 AM	#33
jojoba Addict Posts: 277 Karma: 1039638 Join Date: Nov 2011 Location: Europe Device: Kindle Paperwhite, iPad 3gen, Cybook Odyssey FL HD	Yes, the whole story from A to Z has been extremely disappointing here and I just don't have the time, energy or patience to deal with them anymore. I've decided to hold on to my T1 until the update comes (since it's proving so extremely difficult both to have it returned and or to turn it in to have it 'fixed'), and I've written them a long letter of complaint so I'll see if anything comes out of that.

12-07-2011, 12:35 PM	#34
carpetmojo Wizard Posts: 3,117 Karma: 9269999 Join Date: Feb 2011 Location: UK Device: Sony- T3, PRS650, 350, T1/2/3, Paperwhite, Fire 8.9,Samsung Tab S 10.5	The latest fix is up on the support page, there's a link on another thread, and this one's 1.1.4. ! It loaded OK.

12-07-2011, 02:26 PM	#36
lushgreenapple Member Posts: 12 Karma: 888 Join Date: Nov 2011 Device: Kindle Paperwhite	Please do let us know if the latest update fixes all issues...I am just waiting to buy one along with the 79 dollar kindle (which will be a backup).

12-07-2011, 03:05 PM	#37
jojoba Addict Posts: 277 Karma: 1039638 Join Date: Nov 2011 Location: Europe Device: Kindle Paperwhite, iPad 3gen, Cybook Odyssey FL HD	From what I could see, this wasn't THE update...?? I couldn't download it right now because I don't have admin rights on my work PC, but will check it out when I get home tonight.

12-07-2011, 03:59 PM	#39
jojoba Addict Posts: 277 Karma: 1039638 Join Date: Nov 2011 Location: Europe Device: Kindle Paperwhite, iPad 3gen, Cybook Odyssey FL HD	OK, so I'll do it all in one go when the real thing has arrived...

Advert

Advert