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#31 |
Addict
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Karma: 1039638
Join Date: Nov 2011
Location: Europe
Device: Kindle Paperwhite, iPad 3gen, Cybook Odyssey FL HD
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Wow. He just called me back to tell me that he had checked things out and that Sony had no knowledge of the problem I was describing. I'm just speechless at this point.
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#32 |
Guru
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Karma: 1341819
Join Date: Jun 2010
Location: Minnesota USA
Device: Sony 350, Sony T1, Kindle Touch, Kindle PW1
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I would be speechless too. I had no problems with Sony here in the USA (like I said) I even dealt with a CS person from Sweden. No problems with returning my Sony. I wish there was a way to get help from higher up in Support for you.
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#33 |
Addict
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Karma: 1039638
Join Date: Nov 2011
Location: Europe
Device: Kindle Paperwhite, iPad 3gen, Cybook Odyssey FL HD
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Yes, the whole story from A to Z has been extremely disappointing here and I just don't have the time, energy or patience to deal with them anymore. I've decided to hold on to my T1 until the update comes (since it's proving so extremely difficult both to have it returned and or to turn it in to have it 'fixed'), and I've written them a long letter of complaint so I'll see if anything comes out of that.
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#34 |
Wizard
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Karma: 9269999
Join Date: Feb 2011
Location: UK
Device: Sony- T3, PRS650, 350, T1/2/3, Paperwhite, Fire 8.9,Samsung Tab S 10.5
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The latest fix is up on the support page, there's a link on another thread, and this one's 1.1.4. !
It loaded OK. |
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#35 |
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Karma: 1039638
Join Date: Nov 2011
Location: Europe
Device: Kindle Paperwhite, iPad 3gen, Cybook Odyssey FL HD
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#36 |
Member
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Karma: 888
Join Date: Nov 2011
Device: Kindle Paperwhite
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Please do let us know if the latest update fixes all issues...I am just waiting to buy one along with the 79 dollar kindle (which will be a backup).
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#37 |
Addict
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Karma: 1039638
Join Date: Nov 2011
Location: Europe
Device: Kindle Paperwhite, iPad 3gen, Cybook Odyssey FL HD
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From what I could see, this wasn't THE update...?? I couldn't download it right now because I don't have admin rights on my work PC, but will check it out when I get home tonight.
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#38 | |
Enthusiast
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Karma: 13564
Join Date: Nov 2011
Device: Kindle Paperwhite; PRS-T1
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Quote:
The firmware update that we are all waiting for is not out yet. |
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#39 |
Addict
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Karma: 1039638
Join Date: Nov 2011
Location: Europe
Device: Kindle Paperwhite, iPad 3gen, Cybook Odyssey FL HD
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OK, so I'll do it all in one go when the real thing has arrived...
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