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Old 12-06-2011, 03:49 AM   #31
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Wow. He just called me back to tell me that he had checked things out and that Sony had no knowledge of the problem I was describing. I'm just speechless at this point.
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Old 12-06-2011, 11:29 AM   #32
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Wow. He just called me back to tell me that he had checked things out and that Sony had no knowledge of the problem I was describing. I'm just speechless at this point.
I would be speechless too. I had no problems with Sony here in the USA (like I said) I even dealt with a CS person from Sweden. No problems with returning my Sony. I wish there was a way to get help from higher up in Support for you.
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Old 12-07-2011, 11:02 AM   #33
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Yes, the whole story from A to Z has been extremely disappointing here and I just don't have the time, energy or patience to deal with them anymore. I've decided to hold on to my T1 until the update comes (since it's proving so extremely difficult both to have it returned and or to turn it in to have it 'fixed'), and I've written them a long letter of complaint so I'll see if anything comes out of that.
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Old 12-07-2011, 12:35 PM   #34
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The latest fix is up on the support page, there's a link on another thread, and this one's 1.1.4. !

It loaded OK.
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Old 12-07-2011, 01:04 PM   #35
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The latest fix is up on the support page, there's a link on another thread, and this one's 1.1.4. !

It loaded OK.
Oh, that's great news *goes off to download*
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Old 12-07-2011, 02:26 PM   #36
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Please do let us know if the latest update fixes all issues...I am just waiting to buy one along with the 79 dollar kindle (which will be a backup).
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Old 12-07-2011, 03:05 PM   #37
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From what I could see, this wasn't THE update...?? I couldn't download it right now because I don't have admin rights on my work PC, but will check it out when I get home tonight.
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Old 12-07-2011, 03:49 PM   #38
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From what I could see, this wasn't THE update...?? I couldn't download it right now because I don't have admin rights on my work PC, but will check it out when I get home tonight.
No, only the Reader for PC update is there.
The firmware update that we are all waiting for is not out yet.
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Old 12-07-2011, 03:59 PM   #39
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OK, so I'll do it all in one go when the real thing has arrived...
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