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#31 |
The Grand Mouse 高貴的老鼠
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Karma: 315160596
Join Date: Jul 2007
Location: Norfolk, England
Device: Kindle Oasis
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Wow. It may have taken some persistence, but I'm very impressed that Amazon managed to get your annotations back, and presumably have fixed a bug for future customers.
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#32 |
Grand Master of Flowers
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Karma: 8389072
Join Date: Oct 2010
Location: Naptown
Device: Kindle PW, Kindle 3 (aka Keyboard), iPhone, iPad 3 (not for reading)
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Yeah, it sounds like that they got an engineer to pay attention to one user's unusual, specific problem, rather than just following a script. That's pretty amazing in a huge company like Amazon.
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#33 |
PHD in Horribleness
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Karma: 23599604
Join Date: Dec 2008
Location: In the ironbound section, near avenue L
Device: Just a whole bunch. I guess I am a collector now.
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Foul Play? |
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#34 |
Martin Kristiansen
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Karma: 8480958
Join Date: Aug 2007
Location: Johannesburg
Device: Kindle International Ipad 2
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Does this mean that Amazon is our friend again? Great bit of customer service any way you slice it.
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#35 |
Benevolent Evil Lord
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Karma: 48339466
Join Date: Jan 2011
Location: Evil Canada (We all have goatees!)
Device: Galaxy Note 8.0, Galaxy Note, iPad Mini, PocketEdge(retired)
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Fowl play |
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#36 | |
Kate
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Karma: 3605799
Join Date: Mar 2009
Location: Oregon, United States
Device: MeeBook, Kobo Libra Colour
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Quote:
So you're simultaneously complaining about proprietary formats and Sony's ditching of their proprietary format? |
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#37 |
Fanatic
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Karma: 3293888
Join Date: Oct 2011
Location: Virginia
Device: Nook Simple Touch
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#38 | |
Resident Curmudgeon
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Karma: 145864619
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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