Since 1.9.10, text slightly cut off on very bottom line - Page 3

The Terminator · 01-07-2012, 08:20 PM

Quote:

Originally Posted by SchrodingersCat

This is a deal breaker for me. The first book we opened, the first page we looked at, and the whole bottom line is missing (except the tops of the t's and h's).

Bottom line: fiddling with fonts and text sizes to "fix" what is obviously a very serious bug that never should have made it through final testing is just annoying and dumb. For $140, I expect it to just work properly out of the box. I shouldn't have to wait for updates or use annoying workarounds that may or may not resolve the issue.

At first I thought this could just be a bug with this one book, but two pages of people having the same problem tells me this is a systematic fault that should have been caught during production and testing.

I'll be returning this unit and getting something different. In a market with that much competition, the makers of e-readers can't afford to be so sloppy.

The updates are here, this only was a problem for a couple of weeks. Hook it up the internet through WiFi or the desktop app and it will update.

danskmacabre · 01-08-2012, 05:02 AM

yeah ever since an update some months back, this problem went away for me.

SchrodingersCat · 01-13-2012, 02:41 AM

It was the Kobo Touch with the update that installed itself when we turned it on, which I guess was just 1.9.10. I remember being surprised that it automatically updated when it was turned on, and assumed it had somehow found an open internet connection and downloaded the newest update.

When I emailed Kobo about the problem, they just asked what book it was and how I bought it. They didn't think to ask what firmware version I had or suggest updating it.

Regardless, my husband found the device very awkward to use. Did the aforementioned update also improve the UI? He had trouble getting around the menus and screens. He's not the most tech savvy guy and has zero to no patience for electronics that don't just work the way he expects them to. I ended up getting him the Sony PRS-T1, an open-box for $15 cheaper than the Kobo, and the ridiculously over-priced case with the built-in light, which he absolutely loved. He liked the extra buttons, since remembering to touch in the middle for menu is totally non-intuitive. No more complaints were heard so I was happy

danskmacabre · 01-13-2012, 05:25 AM

Ereaders aren't the most responsive devices out there. It's partly to do with eink, which doesn't refresh very quickly.
Once you get used to the responsiveness delay it becomes easier to use.

01-13-2012, 02:41 AM	#33
SchrodingersCat Member Posts: 12 Karma: 10 Join Date: Nov 2011 Device: Kindle 2011	It was the Kobo Touch with the update that installed itself when we turned it on, which I guess was just 1.9.10. I remember being surprised that it automatically updated when it was turned on, and assumed it had somehow found an open internet connection and downloaded the newest update. When I emailed Kobo about the problem, they just asked what book it was and how I bought it. They didn't think to ask what firmware version I had or suggest updating it. Regardless, my husband found the device very awkward to use. Did the aforementioned update also improve the UI? He had trouble getting around the menus and screens. He's not the most tech savvy guy and has zero to no patience for electronics that don't just work the way he expects them to. I ended up getting him the Sony PRS-T1, an open-box for $15 cheaper than the Kobo, and the ridiculously over-priced case with the built-in light, which he absolutely loved. He liked the extra buttons, since remembering to touch in the middle for menu is totally non-intuitive. No more complaints were heard so I was happy Last edited by SchrodingersCat; 01-13-2012 at 02:55 AM.

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01-08-2012, 05:02 AM	#32
danskmacabre Guru Posts: 733 Karma: 3593438 Join Date: Jun 2011 Location: Australia Device: Kobo Glo. Galaxy Tab S 8.4	yeah ever since an update some months back, this problem went away for me.

01-13-2012, 05:25 AM	#34
danskmacabre Guru Posts: 733 Karma: 3593438 Join Date: Jun 2011 Location: Australia Device: Kobo Glo. Galaxy Tab S 8.4	Ereaders aren't the most responsive devices out there. It's partly to do with eink, which doesn't refresh very quickly. Once you get used to the responsiveness delay it becomes easier to use.

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