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Old 07-31-2007, 04:52 PM   #31
MacBeezle
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Quote:
Originally Posted by kovidgoyal View Post
It needs to be prs500 --log-packets info
sorry. *d'oh*


D:\Programme\libprs500>prs500 --log-packets info
1 Command Type: GetUSBProtocolVersion
00000000: 0000 0000 0100 0000 0000 0000 0400 0000 ................
00000010: 0000 0000 ....
--
2 Response Type: Response
00000000: 0010 0000 0100 0000 0000 0000 0c00 0000 ................
00000010: 0000 0000 0000 0000 0000 0000 0000 0000 ................
--
3 Answer d->h Type: USBProtocolVersion
00000000: 0500 0100 0000 0000 0000 0000 0800 0000 ................
00000010: 3031 3030 3030 3030 01000000
--
4 Command Type: AcknowledgeBulkRead
00000000: 0010 0000 0000 0000 0000 0000 1000 0000 ................
00000010: 0500 0100 0000 0000 0000 0000 0000 0000 ................
--
5 Response Type: Response
00000000: 0010 0000 0000 0000 0000 0000 0c00 0000 ................
00000010: 0000 0000 0000 0000 0000 0000 0000 0000 ................
--
6 Command Type: SetBulkSize
00000000: 0701 0000 0100 0000 0000 0000 0000 0000 ................
00000010: 0080 0200 0000 0000 ........
--
7 Response Type: Response
00000000: 0010 0000 0100 0000 0000 0000 0c00 0000 ................
00000010: 0701 0000 0000 0000 0000 0000 0000 0000 ................
--
8 Command Type: UnlockDevice
00000000: 0601 0000 0100 0000 0000 0000 0800 0000 ................
00000010: 2d31 0000 0000 0000 -1......
--
9 Response Type: Response
00000000: 0010 0000 0000 0000 ffff ffff 0c00 0000 ................
00000010: 0601 0000 0000 0000 0000 0000 0000 0000 ................
--
Traceback (most recent call last):
File "main.py", line 325, in <module>
File "main.py", line 246, in main
File "main.py", line 111, in info
File "libprs500\devices\prs500\driver.pyo", line 162, in run_session
File "libprs500\devices\prs500\driver.pyo", line 274, in open
File "libprs500\devices\prs500\driver.pyo", line 325, in send_validated_comman
d
File "libprs500\devices\prs500\driver.pyo", line 134, in validate_response
libprs500.devices.errors.ProtocolError: Inavlid response.
type: expected=0x1 actual=0xffffffff00000000L
rnumber: expected=0x106 actual=0x106



That doesn't look very good to me :/
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Old 07-31-2007, 04:56 PM   #32
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Quote:
Originally Posted by JSWolf View Post
Sometimes it can be a really simple problem. Or not. But unless you've tried all the simple things like a different cable, then you can be sure what the problem is not.

Normally I'd agree.

I'd even try another cable - but I don't have one here.
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Old 07-31-2007, 05:00 PM   #33
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Packet stream diverges at UnlockDevice it should be
Code:
8 Command Type: UnlockDevice
00000000: 0601 0000 0100 0000 0000 0000 0800 0000    ................
00000010: 2d31 0000 0000 0000                        -1......
--
9 Response Type: Response
00000000: 0010 0000 0100 0000 0000 0000 0c00 0000    ................
00000010: 0601 0000 0000 0000 0000 0000 0000 0000    ................
Are you willing to do some hacking because further investigation is going to require modifying libprs500's source code.

As a first step you need to get it running from svn
THere are instructions to do that on the libprs500 wiki.

Alternatively you can just send it back to SONY.
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Old 07-31-2007, 05:14 PM   #34
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Quote:
Originally Posted by kovidgoyal View Post
Are you willing to do some hacking because further investigation is going to require modifying libprs500's source code.

As a first step you need to get it running from svn
THere are instructions to do that on the libprs500 wiki.

Alternatively you can just send it back to SONY.
Hacking of the Reader or hacking the libprs500 software?
By hacking the Reader I'd lose any chance of warranty, would I?

If it's just hacking the software.. no problem

I'll try to install subversion on my windows machine tomorrow after work.
I'll try to get some sleep now. It's 11:14pm in Germany and I have to get up at 5:50am tomorrow.

Quote:
Originally Posted by kovidgoyal View Post
Alternatively you can just send it back to SONY.
Unfortunately I'm living in Germany and I bought the Reader from bhphotovideo.com.

In Germany they (since they sold the Reader to me) would be responsible for delivering me a new Reader that works free of charge.
But in this case ...

Does anyone know how the legal situation is in my case?





Thanks to everyone who's trying to help!
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Old 07-31-2007, 05:19 PM   #35
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Just the software. It may be possible to just ignore the wrong response for the unlock device since it's really a no-op anyway.
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Old 07-31-2007, 05:22 PM   #36
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Is there any chance, that I could somehow "force" the firmware to re-install by using this "universal flasher" application?

The PRS-500 Updater - application always does:

...
starting secure session
Deleting old software
Installing new software
... -> error: "Update isn't complete ...."
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Old 07-31-2007, 05:25 PM   #37
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Quote:
Originally Posted by kovidgoyal View Post
Just the software. It may be possible to just ignore the wrong response for the unlock device since it's really a no-op anyway.
Ok. Then I will try to setup the svn repository connection tomorrow.

The device had no active screen-lock when this all happened, but I also tried to "--unlock" using a KEY that I was using when I was first playing with my Reading 2 weeks ago:

D:\Programme\libprs500>prs500 --unlock=4831 --log-packets info
1 Command Type: GetUSBProtocolVersion
00000000: 0000 0000 0100 0000 0000 0000 0400 0000 ................
00000010: 0000 0000 ....
--
2 Response Type: Response
00000000: 0010 0000 0100 0000 0000 0000 0c00 0000 ................
00000010: 0000 0000 0000 0000 0000 0000 0000 0000 ................
--
3 Answer d->h Type: USBProtocolVersion
00000000: 0500 0100 0000 0000 0000 0000 0800 0000 ................
00000010: 3031 3030 3030 3030 01000000
--
4 Command Type: AcknowledgeBulkRead
00000000: 0010 0000 0000 0000 0000 0000 1000 0000 ................
00000010: 0500 0100 0000 0000 0000 0000 0000 0000 ................
--
5 Response Type: Response
00000000: 0010 0000 0000 0000 0000 0000 0c00 0000 ................
00000010: 0000 0000 0000 0000 0000 0000 0000 0000 ................
--
6 Command Type: SetBulkSize
00000000: 0701 0000 0100 0000 0000 0000 0000 0000 ................
00000010: 0080 0200 0000 0000 ........
--
7 Response Type: Response
00000000: 0010 0000 0100 0000 0000 0000 0c00 0000 ................
00000010: 0701 0000 0000 0000 0000 0000 0000 0000 ................
--
8 Command Type: UnlockDevice
00000000: 0601 0000 0100 0000 0000 0000 0800 0000 ................
00000010: 3438 3331 0000 0000 4831....
--
9 Response Type: Response
00000000: 0010 0000 0000 0000 ffff ffff 0c00 0000 ................
00000010: 0601 0000 0000 0000 0000 0000 0000 0000 ................
--
Traceback (most recent call last):
File "main.py", line 325, in <module>
File "main.py", line 246, in main
File "main.py", line 111, in info
File "libprs500\devices\prs500\driver.pyo", line 162, in run_session
File "libprs500\devices\prs500\driver.pyo", line 274, in open
File "libprs500\devices\prs500\driver.pyo", line 325, in send_validated_comman
d
File "libprs500\devices\prs500\driver.pyo", line 134, in validate_response
libprs500.devices.errors.ProtocolError: Inavlid response.
type: expected=0x1 actual=0xffffffff00000000L
rnumber: expected=0x106 actual=0x106
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Old 07-31-2007, 05:55 PM   #38
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No your device isn't locked it's just not responding correctly.
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Old 07-31-2007, 06:59 PM   #39
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Is there a way to flash the bios using an SD memory card?

P.S. I just maybe answered that. Take the EXE for the bios updater and put unzip it to an SD card. Then with the Reader off, insert the card, turn on the reader and follow the menu prompt if there is one or just wait till it does it.

Hope that works.
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Old 08-01-2007, 01:10 AM   #40
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Hi

again thanks a lot to everyone how's trying to help!

I just tried the new Firmware (see here https://www.mobileread.com/forums/showthread.php?t=12551)

It installed completely and my Reader works again!





But one question remains:
What did I do wrong?
Why did my Reader suddeny behave so strangely?
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Old 08-01-2007, 08:19 AM   #41
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Quote:
Originally Posted by MacBeezle View Post
Hi

again thanks a lot to everyone how's trying to help!

I just tried the new Firmware (see here https://www.mobileread.com/forums/showthread.php?t=12551)

It installed completely and my Reader works again!





But one question remains:
What did I do wrong?
Why did my Reader suddeny behave so strangely?
The only thing I can think of is maybe the previous firmware saw that you had the same version and would not properly flash. That's just a guess. Or maybe Sony fixed something with this new flasher. I cannot say for sure. But I am glad that your reader is once again working.
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Old 08-01-2007, 09:04 AM   #42
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Originally Posted by JSWolf View Post
The only thing I can think of is maybe the previous firmware saw that you had the same version and would not properly flash. That's just a guess. Or maybe Sony fixed something with this new flasher. I cannot say for sure. But I am glad that your reader is once again working.
I didn't mean the problem that my Reader didn't want to re-install the firmware.

I was referring to the action that caused my Reader to freeze.
I transferred books to the internal memory, then clicked "eject" in the connect software, unplugged my Reader from USB and it was dead.
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Old 08-01-2007, 10:03 AM   #43
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Quote:
Originally Posted by MacBeezle View Post
Hi

again thanks a lot to everyone how's trying to help!

I just tried the new Firmware (see here https://www.mobileread.com/forums/showthread.php?t=12551)

It installed completely and my Reader works again!



Congrats!

I always feel for those outside of the USA (just like me) who experience problems with the reader!
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Old 08-08-2007, 03:22 AM   #44
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I'm stuck with the same problem AGAIN right now

(For information on why the damn thing is bricked again See here: https://www.mobileread.com/forums/showthread.php?t=12707)

Please help

I'm close to tears this time.

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Old 08-08-2007, 04:27 AM   #45
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for kovidgoyal:

I tried prs500 --log-packets info. Looks like the same problem

C:\Programme\libprs500>prs500 --log-packets info
1 Command Type: GetUSBProtocolVersion
00000000: 0000 0000 0100 0000 0000 0000 0400 0000 ................
00000010: 0000 0000 ....
--
2 Response Type: Response
00000000: 0010 0000 0100 0000 0000 0000 0c00 0000 ................
00000010: 0000 0000 0000 0000 0000 0000 0000 0000 ................
--
3 Answer d->h Type: USBProtocolVersion
00000000: 0500 0100 0000 0000 0000 0000 0800 0000 ................
00000010: 3031 3030 3030 3030 01000000
--
4 Command Type: AcknowledgeBulkRead
00000000: 0010 0000 0000 0000 0000 0000 1000 0000 ................
00000010: 0500 0100 0000 0000 0000 0000 0000 0000 ................
--
5 Response Type: Response
00000000: 0010 0000 0000 0000 0000 0000 0c00 0000 ................
00000010: 0000 0000 0000 0000 0000 0000 0000 0000 ................
--
6 Command Type: SetBulkSize
00000000: 0701 0000 0100 0000 0000 0000 0000 0000 ................
00000010: 0080 0200 0000 0000 ........
--
7 Response Type: Response
00000000: 0010 0000 0100 0000 0000 0000 0c00 0000 ................
00000010: 0701 0000 0000 0000 0000 0000 0000 0000 ................
--
8 Command Type: UnlockDevice
00000000: 0601 0000 0100 0000 0000 0000 0800 0000 ................
00000010: 2d31 0000 0000 0000 -1......
--
9 Response Type: Response
00000000: 0010 0000 0000 0000 ffff ffff 0c00 0000 ................
00000010: 0601 0000 0000 0000 0000 0000 0000 0000 ................
--
Traceback (most recent call last):
File "main.py", line 325, in <module>
File "main.py", line 246, in main
File "main.py", line 111, in info
File "libprs500\devices\prs500\driver.pyo", line 162, in run_session
File "libprs500\devices\prs500\driver.pyo", line 274, in open
File "libprs500\devices\prs500\driver.pyo", line 325, in send_validated_comman
d
File "libprs500\devices\prs500\driver.pyo", line 134, in validate_response
libprs500.devices.errors.ProtocolError: Inavlid response.
type: expected=0x1 actual=0xffffffff00000000L
rnumber: expected=0x106 actual=0x106




I've got the svn up and running. What else do I need? A phyton compiler?
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