|  10-07-2015, 04:33 PM | #391 | 
| Grand Sorcerer            Posts: 8,574 Karma: 64462893 Join Date: Jan 2008 Location: Harrisburg outskirts Device: Palms, K1-4s, iPads, iPhones, KV, KO1 | 
			
			Are you making sure that the book files are not  *.kfx ?  Those don't undo.  You have to force a download in another format, by some means.  ("Download and transfer via USB"  ought to produce a file which is not .kfx)
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|  10-07-2015, 05:15 PM | #392 | |
| The Grand Mouse 高貴的老鼠            Posts: 74,433 Karma: 318076944 Join Date: Jul 2007 Location: Norfolk, England Device: Kindle Oasis | Quote: 
 I've certainly seen reports of success with 3.18. | |
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|  10-07-2015, 07:17 PM | #393 | 
| Sir Penguin of Edinburgh            Posts: 12,375 Karma: 23555235 Join Date: Apr 2007 Location: DC Metro area Device: Shake a stick plus 1 | |
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|  10-07-2015, 07:31 PM | #394 | 
| Treachery of images ...            Posts: 4,149 Karma: 94320195 Join Date: May 2012 Location: Australia Device: Sony 650, Kobo Glo, H2O, Aura One, Forma, Libra 2, Libra Colour | 
			
			Nate, are you using Win 8? Perhaps the issue lies with Win 8 users? | 
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|  10-08-2015, 10:53 AM | #395 | 
| Sir Penguin of Edinburgh            Posts: 12,375 Karma: 23555235 Join Date: Apr 2007 Location: DC Metro area Device: Shake a stick plus 1 | |
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|  10-08-2015, 11:17 AM | #396 | 
| Laura            Posts: 1,573 Karma: 23597272 Join Date: Nov 2009 Device: Kobo Sage, Kobo Elipsa, Nook Glowlight 4 Plus, Kindle Oasis 2 | 
			
			I have the same setup, and everything is working for me.  Post over at Alf's if you haven't already.
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|  10-10-2015, 04:45 AM | #397 | 
| Connoisseur            Posts: 61 Karma: 1852838 Join Date: Jul 2007 Location: Russia Device: Kobo Aura H₂O & iPad Pro 2020 12.9" | 
			
			Can confirm that Kobo Desktop 3.18.0 uses the same encryption scheme as 3.17.0, nothing has changed.
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|  10-11-2015, 01:54 PM | #398 | 
| Enthusiast            Posts: 25 Karma: 71334 Join Date: Dec 2014 Device: Kobo Touch | 
			
			Turns out that signing out of Kobo Desktop and back in again did something, and Obok is now working as expected. Of course, this is a non-trivial process on Kobo (took me three hours of re-downloading), but it worked. | 
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|  10-16-2015, 05:36 AM | #399 | 
| Connoisseur            Posts: 61 Karma: 1852838 Join Date: Jul 2007 Location: Russia Device: Kobo Aura H₂O & iPad Pro 2020 12.9" | |
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|  12-17-2015, 03:05 AM | #400 | 
| Enthusiast            Posts: 25 Karma: 71334 Join Date: Dec 2014 Device: Kobo Touch | 
			
			KDA 3.19 has come out, and I can report that I'm having the same problem with Obok again.  So far signing out of KDA, signing back in and redownloading my entire library has not been a solution, so if you also find that a very slow process I'd hold off for now.
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|  12-17-2015, 03:51 AM | #401 | 
| Resident Curmudgeon            Posts: 80,740 Karma: 150249619 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3 | 
			
			So just download the ADE version of your eBooks. Problem solved.
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|  12-17-2015, 04:32 AM | #402 | 
| Treachery of images ...            Posts: 4,149 Karma: 94320195 Join Date: May 2012 Location: Australia Device: Sony 650, Kobo Glo, H2O, Aura One, Forma, Libra 2, Libra Colour | |
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|  12-17-2015, 06:04 AM | #403 | 
| Treachery of images ...            Posts: 4,149 Karma: 94320195 Join Date: May 2012 Location: Australia Device: Sony 650, Kobo Glo, H2O, Aura One, Forma, Libra 2, Libra Colour | 
			
			Thank you for alerting us to this problem. The friends of obok will hopefully be able to work towards a solution.
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|  12-17-2015, 07:59 AM | #404 | 
| Grand Sorcerer            Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos | 
			
			What is the full version number of desktop application? Kobo found a problem with DRM in the initial 3.19 release and replaced it. The final release version should be 3.19.3665 for Windows and 3.19.2353 for Mac.
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|  12-17-2015, 05:19 PM | #405 | |
| Enthusiast            Posts: 25 Karma: 71334 Join Date: Dec 2014 Device: Kobo Touch | Quote: 
 I'm sure I can get around this for now using the rather tedious manual download, but I thought I should mention it in case anyone else comes here wondering about the same issue. I've asked on Alf and will update if I hear anything. | |
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