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Old 08-03-2013, 11:00 PM   #361
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Originally Posted by icallaci View Post
Has anyone else noticed that the double page-turn bug seems to be fixed in 2.8.1? I haven't had any double page turns since I installed 2.8.1 three days ago. It used to happen every 8-10 pages for me. Hallelujah. I hope it sticks.
No, don't think this is fixed at all!

What I'd like to know is if this is indeed a bug common to Kobos?

I returned my first Aura HD because of glo light flicker, frequent freeze-ups and double page turns, including some instances where it happened every three pages like clockwork! I assumed buggy hardware and figured best to get another unit.

The next Aura HD I got (flawed screen) had the double page turns, just not anywhere near as often as the first one. But there was no way I wanted to live with the big central pinhole in the glo layer.

Now I have unit THREE, with a flawless screen, it has the 2.8.1 firmware after setting it up, and I not only get the double page turns fairly frequently, I've gotten TRIPLE PAGE TURNS!

Clearly, the issue is not fixed here, I'm going to try a factory reset, see if that helps. But before I return yet another Aura, I'd really like to know if the double-page turn bug is on all of them. My eyes love this screen and the screen size, but the reading experience with those extra page turns happening so frequently is not so hot!

It really sucks, I've been trying to get a passable unit since ordering 2 days after they announced the reader, and here we are, three months later and still issues.
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Old 08-03-2013, 11:03 PM   #362
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Not sure, but indeed it feels more reliable now. Double pages turn are getting rare.

This said, yesterday i got a crazy 3-4 pages instant turn... But it happened only once, for ~500 turned pages since I installed the new firmware.
I have had several of these 3-4 pages instant turn. Glad I'm not alone, but it's really annoying.
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Old 08-03-2013, 11:10 PM   #363
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Trust me; I've had them on both Touch and Glo, and have reported them many times to Kobo in the beta group. Like others say it varies totally in occurrence; some days I can go whole chapters with no occurrences, other days, every 3 or 4 turns.

What I have started doing now is if I tap and see no page turn, I tap the other side of the screen. This normally leaves me on the page I was on, and then it's just a single tap on the first side to move forward.
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Old 08-03-2013, 11:43 PM   #364
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Trust me; I've had them on both Touch and Glo, and have reported them many times to Kobo in the beta group. Like others say it varies totally in occurrence; some days I can go whole chapters with no occurrences, other days, every 3 or 4 turns.

What I have started doing now is if I tap and see no page turn, I tap the other side of the screen. This normally leaves me on the page I was on, and then it's just a single tap on the first side to move forward.
Well, thank you so much!

The first unit I got, I was convinced it was just the unit, because I was not seeing anyone else post about the issue on their Auras and so I thought it was just *my* unit, since it also had other issues!

I NEVER went days without seeing the double page turns, the occurances varied between every 3 to 50 pages. (Yes, I started counting after a while!) I don't think I ever went more than 50 pages without it happening, so I am talking a minimum of an hourly occurence while reading, but much of the time it was considerably more often than that, like every 8-10 pages. Which at my normal reading speed means 6-10 times an hour.

I've got the new replacement #3 Aura on the charger and I'm going to see if a factory reset helps any. The triple and quadruple turns I've experienced several times now are seriously disconcerting, it just totally throws me when it happens, because I don't know whether it is two pages or three or four that I have to go back to resume reading!

Anyway, I SO appreciate your taking time to post, because I have to decide really quickly whether to keep this unit or try my very bad Aura HD luck yet again. I'm hoping a factory reset helps, because I'm real sick of dealing with Kobo CS on returns/exchanges.
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Old 08-04-2013, 12:44 AM   #365
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Here's a thread where I had raised this bug a few months back. Curious: Do others get this bug
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Old 08-04-2013, 02:04 AM   #366
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I'm very surprised that this is considered a general bug. I never had problems with double page turns on the glo nor the aura, though I had many in the early software versions of the sony prst-t1.
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Old 08-04-2013, 02:10 AM   #367
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Originally Posted by anacreon View Post
I'm very surprised that this is considered a general bug. I never had problems with double page turns on the glo nor the aura, though I had many in the early software versions of the sony prst-t1.
I used to get some on an old firmware on my Kobo Touch, but really haven't seen this bug on the Glo. The occasional double page turn I do see is when I know I fumble-fingered the screen press!
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Old 08-04-2013, 04:15 AM   #368
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I certainly have double and the occasional triple page turn on my Glo. They happen relatively infrequently for me - probably only every 10 to 20 pages.
Maybe I'm just used to it now but it doesn't seem anywhere near as bad as the problem from about a year ago with my Touch.
From memory that problem was eventually fixed with a firmware update.
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Old 08-04-2013, 07:20 AM   #369
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I have a Touch, Mini, and an Aura. I don't experience double page turns on any of them except for, as meeera says, fumble-fingered screen presses.
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Old 08-04-2013, 11:19 AM   #370
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Originally Posted by graycyn View Post
No, don't think this is fixed at all!

What I'd like to know is if this is indeed a bug common to Kobos?

I returned my first Aura HD because of glo light flicker, frequent freeze-ups and double page turns, including some instances where it happened every three pages like clockwork! I assumed buggy hardware and figured best to get another unit.

The next Aura HD I got (flawed screen) had the double page turns, just not anywhere near as often as the first one. But there was no way I wanted to live with the big central pinhole in the glo layer.

Now I have unit THREE, with a flawless screen, it has the 2.8.1 firmware after setting it up, and I not only get the double page turns fairly frequently, I've gotten TRIPLE PAGE TURNS!

Clearly, the issue is not fixed here, I'm going to try a factory reset, see if that helps. But before I return yet another Aura, I'd really like to know if the double-page turn bug is on all of them. My eyes love this screen and the screen size, but the reading experience with those extra page turns happening so frequently is not so hot!

It really sucks, I've been trying to get a passable unit since ordering 2 days after they announced the reader, and here we are, three months later and still issues.

It is the firmware, not the device.

I mostly don't have this issue (on the glo), although with some of the previous firmwares, I would get double page turns. But with 2.8.1, I have the 4 or so pages at once issue. Annoying, but likely to be fixed through firmware (and possibly broken in the next firmware again ) and very unlikely to be hardware related.
Last edited by Uschiekid; 08-04-2013 at 11:22 AM.
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Old 08-04-2013, 11:26 AM   #371
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How are you turning pages, with a tap or swipe?
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Old 08-04-2013, 12:51 PM   #372
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Originally Posted by DomesticExtremis View Post
Has anybody picked this firmware up on a Mini via wifi sync?
last sync was last night, but no sign of 2.8.1 yet on my Mini.
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Old 08-04-2013, 01:19 PM   #373
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Quote:
Originally Posted by graycyn View Post
No, don't think this is fixed at all!

What I'd like to know is if this is indeed a bug common to Kobos?

I returned my first Aura HD because of glo light flicker, frequent freeze-ups and double page turns, including some instances where it happened every three pages like clockwork! I assumed buggy hardware and figured best to get another unit.

The next Aura HD I got (flawed screen) had the double page turns, just not anywhere near as often as the first one. But there was no way I wanted to live with the big central pinhole in the glo layer.

Now I have unit THREE, with a flawless screen, it has the 2.8.1 firmware after setting it up, and I not only get the double page turns fairly frequently, I've gotten TRIPLE PAGE TURNS!


Clearly, the issue is not fixed here, I'm going to try a factory reset, see if that helps. But before I return yet another Aura, I'd really like to know if the double-page turn bug is on all of them. My eyes love this screen and the screen size, but the reading experience with those extra page turns happening so frequently is not so hot!

It really sucks, I've been trying to get a passable unit since ordering 2 days after they announced the reader, and here we are, three months later and still issues.
My mini which is 2.8.1 has far more frequent page turns than my Aura 2.6.1 and triple backward page turns as well as double. and more screen flash, although it had same screen flash with 2.5x and 2.6.1. And both often have book open at wrong page despite no margins. I have just kind of gotten used to it.

Sometimes it is caused by eating crackers in bed I think. A couple of cracker crumbs in the wrong place make it dance back and forth at times

Helen
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Old 08-04-2013, 01:45 PM   #374
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Quote:
Originally Posted by filmo View Post
How are you turning pages, with a tap or swipe?
I tap. No double page turns for me since I installed FW 2.8.1, although two or three times I have experienced a triple page turn. Far, far fewer instances than I used to experience the double page turns, though. That used to happen every 8-10 pages and was very annoying.
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Old 08-04-2013, 01:50 PM   #375
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last sync was last night, but no sign of 2.8.1 yet on my Mini.
Same for me. I was surprised to see the Aura get the update before the Mini.
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