My Mac can't see my eco-reader - Page 2

pwarren · 11-08-2010, 12:56 AM

Did anyone find a solution for this, I'm having similar problems, mounts up fine on windows, but not Mac (on the same hardware), and not linux (2 separate machines).

I've emailed the ecoreader support line, but have yet to hear from them (It's only been half a day).

Well, I've heard back from ecoreader support, and they suggest that it's a simple fix, changing a configuration value, and that I should contact Apple support. If I ever get it working I'll post back here.

Cheers

Bodleian · 11-12-2010, 03:24 PM

Thanks because I still haven't found a solution to the problem. I'll be glad to know of any information that you get.

pwarren · 11-14-2010, 08:23 PM

Well, I've had partial success. The latest firmware (v2.02AU.100722.TTS) allows my mac to see the two devices (sdcard and internal memory), says it needs initialising, so I partition and format to MS-DOS with Disk Utility, and hooray! it mounts up and I can ostensibly copy files to it.

Problems start when ejecting

If I drag to trash, it mounts up again within about 3 seconds.
If I use Disk Utility to Unmount, it goes away for good, but there are now no files visible, either within the reader, on OS X or windows (which just works...)

Ecoreader support has suggested that there is a config option somewhere that makes it work, but didn't know what that was, or what to ask apple support. I've not actually rung apple support yet, but their forums have not been helpful so far.

As most have suggested, it's easier to use an SDCard reader, which I'm doing now.

Bodleian · 11-19-2010, 06:42 AM

Thanks. I'll mention this to the computer teacher at my school and see what he suggests.
At present, I go to my neighbour's and use her PC.

gtriever · 11-19-2010, 07:13 AM

It's not a Steve-Jobs-approved device...

11-08-2010, 12:56 AM	#16
pwarren Connoisseur Posts: 95 Karma: 186186 Join Date: May 2009 Location: Canberra, Australia Device: Irex Iliad (Dead), EcoReader (Smashed screen), Kobo Touch	Did anyone find a solution for this, I'm having similar problems, mounts up fine on windows, but not Mac (on the same hardware), and not linux (2 separate machines). I've emailed the ecoreader support line, but have yet to hear from them (It's only been half a day). Well, I've heard back from ecoreader support, and they suggest that it's a simple fix, changing a configuration value, and that I should contact Apple support. If I ever get it working I'll post back here. Cheers Last edited by pwarren; 11-10-2010 at 06:40 PM.

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11-12-2010, 03:24 PM	#17
Bodleian Member Posts: 14 Karma: 10 Join Date: Aug 2010 Device: eco-reader	Thanks because I still haven't found a solution to the problem. I'll be glad to know of any information that you get.

11-14-2010, 08:23 PM	#18
pwarren Connoisseur Posts: 95 Karma: 186186 Join Date: May 2009 Location: Canberra, Australia Device: Irex Iliad (Dead), EcoReader (Smashed screen), Kobo Touch	Well, I've had partial success. The latest firmware (v2.02AU.100722.TTS) allows my mac to see the two devices (sdcard and internal memory), says it needs initialising, so I partition and format to MS-DOS with Disk Utility, and hooray! it mounts up and I can ostensibly copy files to it. Problems start when ejecting If I drag to trash, it mounts up again within about 3 seconds. If I use Disk Utility to Unmount, it goes away for good, but there are now no files visible, either within the reader, on OS X or windows (which just works...) Ecoreader support has suggested that there is a config option somewhere that makes it work, but didn't know what that was, or what to ask apple support. I've not actually rung apple support yet, but their forums have not been helpful so far. As most have suggested, it's easier to use an SDCard reader, which I'm doing now.

11-19-2010, 06:42 AM	#19
Bodleian Member Posts: 14 Karma: 10 Join Date: Aug 2010 Device: eco-reader	Thanks. I'll mention this to the computer teacher at my school and see what he suggests. At present, I go to my neighbour's and use her PC.

11-19-2010, 07:13 AM	#20
gtriever Addict Posts: 286 Karma: 2125576 Join Date: Sep 2010 Device: Kobo Forma	It's not a Steve-Jobs-approved device...

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