Classic Scrambled screen

[colonel]

Originally Posted by HarryT

You were very lucky!

we are not likely to agree on this
I was sold a faulty product, under New york state law they are due to replace
They could make a big arguemnt about how I did it (which would be a lie), but since there are no marks on the device, it is spotless, if I took them to court they would have a 99% chance of loosing+loosing their reputation.
Like I said, my experience of B&N, and many other New york businesses, is of client care.

[Praesentius]

I know this thread is a little old, but I discovered a similar problem with my Nook this morning. I found this thread while searching around for folks with similar problems. While the OP's problem is a lot worse than mine, it's similar. And B&N just told me that they're sending me a replacement on the basic warranty and apologized profusely for the inconvenience.

[GeoffC]

Welcome to mobileread ....

Sad that you've had your reading marred by a dodgy reader, but you've got a replacement which is good !!!!!

[loueylewis]

Originally Posted by Praesentius

I know this thread is a little old, but I discovered a similar problem with my Nook this morning. I found this thread while searching around for folks with similar problems. While the OP's problem is a lot worse than mine, it's similar. And B&N just told me that they're sending me a replacement on the basic warranty and apologized profusely for the inconvenience.

I found this thread when doing a search on Nook scrambled screens. I had this happen to me last week. I had my Nook just over a year and it was 5 days out of the standard warranty. I talked to several people and was refused a free replacement. I was pretty upset but up until that moment, it was working great and I loved it. So I opted to buy a new one. If it happens again, I won't be as generous. Just thought I would share how lucky you both were for having it replaced with no issues. I'm curious how long you guys had your Nook before the screen scrambled. I wonder if that made all the difference.

[GeoffC]

Originally Posted by loueylewis

I found this thread when doing a search on Nook scrambled screens. I had this happen to me last week. I had my Nook just over a year and it was 5 days out of the standard warranty. I talked to several people and was refused a free replacement. I was pretty upset but up until that moment, it was working great and I loved it. So I opted to buy a new one. If it happens again, I won't be as generous. Just thought I would share how lucky you both were for having it replaced with no issues. I'm curious how long you guys had your Nook before the screen scrambled. I wonder if that made all the difference.

Welcome to Mobileread ....

[Lazaras]

Noticed the lower lefthand corner of mine is gone dodgey with some lines radiating out. It's still useable and there's no visible damage. However because we moved I fear something might've bumped it enough to cause a crack beneath the surface or something.

Vexed am I as this was a christmass present.