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Old 04-06-2010, 09:47 AM   #16
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Quote:
Originally Posted by Laura81 View Post
Robert, when will this fixed up firmware be available?
Yes, it looks like its delayed. Neither www.theezreader.com/html/support_firmware.asp nor www.astak.com/downloadcenter.asp seem to have it yet.
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Old 04-06-2010, 01:21 PM   #17
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Never a stupid question!!
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Originally Posted by cloggy View Post
My apologizes for this (maybe) very stupid question: are we talking here about the new firmware for the EZReader PocketPro (Hanlin V5) or EZreader (Hanlin V3ext)?
Dear Cloggy:

There are NO stupid questions. A forum is for everybody to discuss freely.

The new revised firmware upgrade we are talking about is for the 5 inch Pocket PRO. We are waiting on the factory for the 6 inch EZ Reader firmware upgrade. I am sorry for the confusion.

The firmware upgrade for the 6 inch is due to Astak this week and then we will thoroughly test it before posting. Hopefully, somewhere around 8 working days from now the 6 inch FI will be posted.

Welcome to our forum! Please keep posting!!
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Old 04-06-2010, 01:23 PM   #18
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Robert, any idea when the PP firmware will be up?
i was going to upgrade today with Dec, but saw this post, though nothing there yet.

thanks mate

Glad to see the revised is ready and almost a go !

Thanks
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Old 04-06-2010, 01:26 PM   #19
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Quote:
Originally Posted by jusmee View Post
When you say "their implementation", they don't actually modify it themselves do they? I ask because I have assumed they don't, and that Jinke are doing all the programming and bug fixes.
lBook does their own which may have differences. You cannot expect Astak to support lBook so if their are problems I would suggest you reload the firmware and reconfirm the problem before contacting Astak.

Dale
Last edited by DaleDe; 04-06-2010 at 01:29 PM.
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Old 04-06-2010, 01:33 PM   #20
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WHEN, Robert???
Quote:
Originally Posted by Laura81 View Post
Robert, when will this fixed up firmware be available?
Dear Laura and Cancelx:

They were supposed to get it up and posted very quickly.

Now they tell me that it should be posted fully today!

You can imagine that we are taking our time with this as it has to be right and explained fully in wording.
Last edited by Robertb; 04-06-2010 at 01:46 PM.
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Old 04-06-2010, 01:43 PM   #21
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Yes, just trying to make tech support easier
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Originally Posted by Solicitous View Post
I think the reasoning is so Astak can rule out firmware problems. Imagine how Astak's support would be if everyone running the LBook firmware had a particular problem and started contacting Astak for support? Kind of makes it difficult for Astak to diagnose either firmware or hardware problems if people aren't using their implementation of firmware on their hardware.
Dear All:

I am definitely NOT saying anything remotely troubling or bad about LBook firmware or others that are made for V3 and V5. They may be wonderful... but I would not know... and our techs would not know.

I am ONLY trying to say that having Astak firmware upgrades on there will likely make tech support (from our perspective and yours) easier! At least that way we can rule out any conflict from firmware upgrades we have zero expertise in. You would not want us telling you something to solve a problem with no knowledge. We admit we have zero knowledge about these other firmware upgrades.

Our tech people are highly competent about our own devices running our own firmware. Anything other may run fine; but could also conflict and we would never know.

Solicitous guessed this exactly!! Thank you!!
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Old 04-06-2010, 01:58 PM   #22
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ITS UP !!! and downloaded, haha

THANKS ROBERT !
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Old 04-06-2010, 04:14 PM   #23
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New date is March 20.




Just check: YES, T T S IS BACK!!!!

THANK YOU, THANK YOU, THANK YOU, ROBERTB AND JINKE. I REALLY MISSED IT.



AJ
Last edited by AJ Starr; 04-06-2010 at 04:25 PM.
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Old 04-06-2010, 05:41 PM   #24
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Hello Robertd,

Many thanks for the heads-up about regarding the 6" firmware version. I'll keep a close eye on this forum to check when it becomes available for download.

Also many thanks for your very comprehensive answers. Much appreciated!

Regards,
Dick
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Old 04-06-2010, 06:03 PM   #25
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Quote:
Originally Posted by DaleDe View Post
lBook does their own which may have differences. You cannot expect Astak to support lBook so if their are problems I would suggest you reload the firmware and reconfirm the problem before contacting Astak.

Dale
Absolutely agree! I was just wondering about the terminology "their implementation". I don't see it as Astak's implementation, so much as Jinke's with some mods to change the branding etc.

But even as I type that, I wonder if Jinke don't maintain a separate development branch for each customer, and maybe that's why a bug can creep into Astak's version, and maybe not be in BeBook's or the Jinke Hanlin version.
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Old 04-06-2010, 06:26 PM   #26
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Ta, Robertb and Company..... I put the latest Astak FW in and it seems to be running smoothly.... my favorite is still the 9 times zoom on epub and pdf,.,,,,,everything seems to be running smoothly.....
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Old 04-06-2010, 06:55 PM   #27
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ALL RIGHT, AJ!!
Quote:
Originally Posted by AJ Starr View Post
New date is March 20.




Just check: YES, T T S IS BACK!!!!

THANK YOU, THANK YOU, THANK YOU, ROBERTB AND JINKE. I REALLY MISSED IT.



AJ
Dear AJ:

YOU are the one I was waiting for to post!! I am so happy that we got you back with TTS and you are feeling better about it!! YOU are the one who I thought about all through this.

Some good things do happen!!
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Old 04-06-2010, 07:15 PM   #28
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Quote:
Originally Posted by Robertb View Post
Dear AJ:

YOU are the one I was waiting for to post!! I am so happy that we got you back with TTS and you are feeling better about it!! YOU are the one who I thought about all through this.

Some good things do happen!!
one gripe thus far... system font change does not seem to be working..... I have a fonts folder in the sd card.....maybe that is the problem.
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Old 04-06-2010, 07:25 PM   #29
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Quote:
Originally Posted by Robertb View Post
Dear AJ:

YOU are the one I was waiting for to post!! I am so happy that we got you back with TTS and you are feeling better about it!! YOU are the one who I thought about all through this.

Some good things do happen!!
You're the greatest, Robertb.
(I would put , but I think our respective spouses would mind )
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Old 04-06-2010, 07:32 PM   #30
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Much thanks to the evil PM!!
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Originally Posted by cancelx View Post
ITS UP !!! and downloaded, haha

THANKS ROBERT !
I think everybody should know that our evil old Program Manager did a great job on this one. Sure, I gave him the idea of using a Beta Tester and beat him severely to get it posted. BUT... the old stick-in-the-mud made it progress smoothly!

So, Thanks to Evil PM!!
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