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#16 | |
Grand Sorcerer
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Karma: 13095790
Join Date: Aug 2007
Location: Grass Valley, CA
Device: EB 1150, EZ Reader, Literati, iPad 2 & Air 2, iPhone 7
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#17 | |
Evangelist
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Karma: 270240
Join Date: Aug 2009
Device: Sony PRS 650, PocketBook 360, Astak PocketPro (RIP), Tungsten T3
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#18 | |
Happy Wife & Momma
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Karma: 1634
Join Date: Jan 2010
Location: USA
Device: Purple Astak Pocket Pro! :)
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#19 |
Junior Member
![]() Posts: 8
Karma: 60
Join Date: Mar 2010
Device: EZ Reader Pocket Pro
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Are there specific colors that experience the "wrinkling" or does it happen with all colors? I'm leaning toward the black...possibly the slate blue at this stage.
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#20 | |
Astak Director, Bus. Devl
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Karma: 2500000
Join Date: Apr 2008
Device: Astak Pocket PRO
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Wrinkling is past history
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The problem was supposedly caused by the "leather" case. The tanning solvent was giving off low-grade gases that caused the paint to wrinkle. As such, the factory redesigned the case so there were no such gases and the problem went away completely. What is in-stock now has been totally stable for the last 6 months or so. There has not been a report of the problem. Whether you buy slate blue or black or the totally beautiful metallic purple... the colors are fine now! ALL six colors are fine! |
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#21 |
Member
![]() Posts: 20
Karma: 20
Join Date: Feb 2010
Location: Jacksonville, AR
Device: Ebookwise-1150; Astak EZ Reader Pocket Pro; Nook
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I've had my maroon Pocket Pro for almost two months now. It is rarely out of the case, and I have NOT had any problem with the color peeling or wrinkling.
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#22 | |
Astak Director, Bus. Devl
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 2,560
Karma: 2500000
Join Date: Apr 2008
Device: Astak Pocket PRO
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NOT had any problem with wrinkling!
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Thank you!! That helps potential users realize that the problem is solved. Otherwise, they would be worried. I appreciate your post! |
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#23 |
Addict
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Karma: 407796
Join Date: Oct 2009
Location: Victoria, Australia
Device: Paperwhite 5
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I've got 2 PP's here and no wrinkling problems with either of them.
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#24 |
Has got to the black veil
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 542
Karma: 2144168
Join Date: Aug 2007
Location: Southeastern Pennsylvania
Device: Kobo Aura One, Kindle Paperwhite 2
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I was one of those who pre-ordered the Pocket Pro the first day we could, and the first and second devices I received had the wrinkling problem, but the third one I received has been perfect, and it is almost never out of the case. All devices were the Slate Blue (which I love).
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#25 |
Enthusiast
![]() Posts: 47
Karma: 40
Join Date: Nov 2007
Location: Colorado
Device: Ebookwise-1150, Astak Pocket Pro
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Hello everyone.
I purchased my maroon Pocket Pro on 12/13/09 and I've had trouble with the paint wrinkling (started about a month after I received it). The wrinkling is on the back in several spots (not on the front or buttons at least). It is wrinkling quite a bit on the battery cover, the top right and on the left-side edge (back near the thumb wheel). I haven't contacted Customer Service yet because it started out kinda slow. But the last week or so it has gotten worse. I keep it in the case in standby and will either read in the case or out of the case (depending on my mood). If it gets much worse I will probably contact Customer Service. I just hate the thought of being without it for long because I love having it. It says a lot that I haven't returned it yet. Normally with other products I would be very annoyed if this happened but I like the PP so much that I just try to ignore the wrinkling. I do want to stress that it is a GREAT EBOOK READER!! I just wanted one to read books and novels, nothing fancy. So I'm still glad I purchased it. Well, I'll see how it goes with the wrinkling. Hopefully it won't get worse... Weezie |
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#26 |
Electronic R&D Engineer
![]() Posts: 22
Karma: 10
Join Date: Feb 2010
Location: Atlanta, USA
Device: Astak Pocket PRO 5"
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I have 5" model now, and planning to buy 6" Plus model, and 9.7" PocketBook 901 (or similar, without touchscreen and wifi - less weight) when these models will be available - for different applications we need different sizes. I have 2Lbs 12" Toshiba Portege notebook, 4LBs 14" IBM notebook, 6Lbs 15" Dell notebook, and powerful descktop PC with 24" and 26" displays - I use them all, for different applications. More is better.
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#27 | |
Astak Director, Bus. Devl
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 2,560
Karma: 2500000
Join Date: Apr 2008
Device: Astak Pocket PRO
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More is better!
Quote:
I agree. I think that with consumer electronics, one size is not suitable for all. I know Astak really wants the 9 inch with SIPix screen. The SIPix screen is on hold while they fix a small glitch... and then full production will start. I cannot wait to hear it is coming!! You are right! I hear so much "pure dribble" about how the iPad will do away with all dedicated eBook Readers. I bristle everytime some idiot makes this statement. I can see where heavy devices such as the iPad have their place... but I cannot remotely envision people on a plane or at the beach or in bed preferring something so heavy for simple but pleasurable reading. I see different sizes of dedicated eBook Readers taking off; and Astak will have at least one and possibly several different 9 inch! |
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#28 | |
Astak Director, Bus. Devl
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 2,560
Karma: 2500000
Join Date: Apr 2008
Device: Astak Pocket PRO
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Hoping it does not get worse.
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I know, I cannot live without my Pocket PRO also. It has become a part of me. If you are getting wrinkling on an early December device... it MAY be best to call Tech Support and get an RMA and return it. If you wait too long, it might become a bit more difficult to make the exchange as models change all the time. I KNOW you well enough to know you are honest and a good person. Please do not wait too long. The factory does have a timeline for the wrinkled paint. Right now there is no problem; but in a few months it may become tougher to do an exchange for paint wrinkling as they normally look at appearance flaws as ending. There is no need to worry yet... but please keep this in mind that waiting is not always good. |
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#29 |
Enthusiast
![]() Posts: 47
Karma: 40
Join Date: Nov 2007
Location: Colorado
Device: Ebookwise-1150, Astak Pocket Pro
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Thanks for the info Robert. Based on your advice I will contact Customer Service in the next week or so to see about getting a replacement. I don't want to have problems a couple months from now if the wrinkling gets worse.
Weezie |
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#30 |
Electronic R&D Engineer
![]() Posts: 22
Karma: 10
Join Date: Feb 2010
Location: Atlanta, USA
Device: Astak Pocket PRO 5"
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Will be good to have as well a "De-Luxe" models with carbon-fiber and magnezium cases: lightweight, durable. Also, instead of heavy leather-like cover (19th century style, like cowboy boots) - have front clipping magnezium protective cover for readers with glass screen: 5" and 6" (not Plus).
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