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Reload this Page PRS-600 K guys, tell me what to do

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Old 02-11-2010, 12:46 PM   #16
HarryT
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Have you tried using a different cable? USB cable problems are not uncommon.
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Old 02-11-2010, 12:47 PM   #17
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Yes, three. No dice
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Old 02-11-2010, 12:48 PM   #18
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The screen on my reader shows what it normally would though-the little USB icon thingy with the arrow above it and on the bottom it says "USB connected".
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Old 02-11-2010, 12:50 PM   #19
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Hi,
I had the same issue with my toshiba laptop...It's not your reader nor a virus or something like that. I had solved my problem with a system bios upgrade. I suggest you to look for it at the dell website, where you can download the sotware utilities.
Hope this will solve your problem.
bye
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Old 02-11-2010, 12:52 PM   #20
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Try a soft reset on your reader. Trust me it'll work! I had the "usb not recognized error" and that solved it
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Old 02-11-2010, 12:57 PM   #21
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Soft reset...push the button on the bottom of the reader and then...
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Old 02-11-2010, 01:03 PM   #22
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Quote:
Originally Posted by emonti8384 View Post
Soft reset...push the button on the bottom of the reader and then...
just turn off the reader, push the button and hold it for a few seconds, turn on the reader, wait until you get to the home screen and connect the reader again to the computer. hope it works!
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Old 02-11-2010, 01:05 PM   #23
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K. let you know how it goes in a minute
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Old 02-11-2010, 01:16 PM   #24
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Yaaayyyy! I think it worked! At least, that message stopped coming up and it's acting like it normally would. Hopefully it will be fixed on my computer too! Thank you, and I will let you know what happens at home tonite. I get off in approx 6 hours. Thank you thank you thank you!!!
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Old 02-11-2010, 01:24 PM   #25
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Great!! I'm sure it will work on your home computer! Let us know!
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Old 02-11-2010, 08:12 PM   #26
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It did work on my home computer! What do you think caused it? Whew, thanks tho! I just had my computer fixed, I wasn't trying to send it out again.
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Old 02-11-2010, 08:49 PM   #27
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hmm no idea what causes it lol. I think is like when your computer starts acting funny you just have to restart. Glad to hear it worked!
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