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Old 11-16-2009, 10:07 PM   #16
jusmee
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The TEAM card we use is higher quality than any on the market. We sell our cards to GPS companies all over the world for their mapping data BECAUSE we have the specific testing software for every card.

So why then do you think the card is faulty? I never even hinted that I thought it was faulty, and I still don't think it is faulty.

I think the PP is not rereading the directory every time when the same card is reinserted. Maybe it's cached the old info and not refreshed it.
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Old 11-17-2009, 10:19 AM   #17
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Originally Posted by jusmee View Post
So why then do you think the card is faulty? I never even hinted that I thought it was faulty, and I still don't think it is faulty.

I think the PP is not rereading the directory every time when the same card is reinserted. Maybe it's cached the old info and not refreshed it.
I am with Jusmee on this. The card is fine.
The one time I removed a card while it was in use (the book that was being read was on the card), the displayed file list did not reflect the recent files added to the card. Removing and reinserting the card caused the list to be regenerated correctly.
IMHO we need an "(safe to) Eject" sequence on the file menu, to remind users to be on a file menu when removing a card. Going to the file menu also cause "Recently read" to be updated . Yanking the reader out from under a book just isnot a good idea, you never know how it will fall
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Old 11-20-2009, 04:42 PM   #18
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Due to time differences etc, I emailed that support email you posted earlier.
...and I am still waiting. Not even an acknowledgment of my email.
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Old 11-20-2009, 06:12 PM   #19
Robertb
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...and I am still waiting. Not even an acknowledgment of my email.

Dear Jusmee:

Please call 1-866-368-8788. One of our Customer Service people left unexpectedly for personal reasons. Maybe she received it and started on it and then left.

We are normally awfully good on follow-up.
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Old 11-20-2009, 06:24 PM   #20
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Dear Jusmee:

Please call 1-866-368-8788. One of our Customer Service people left unexpectedly for personal reasons. Maybe she received it and started on it and then left.

We are normally awfully good on follow-up.
Is that number free when called internationally? I'd rather deal via email anyway - why not just answer the email?
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