Very creepy conversation with Kindle Specialist - Page 2

Gideon · 03-06-2009, 02:24 PM

It's that damn India support (and I'm not commenting on the business practice in general, just as it applies to Amazon) it's next to bloody impossible to get them to talk to you like a human being.

Studio717 · 03-06-2009, 03:44 PM

Quote:

Originally Posted by slayda

Hey, I learned something from this thread. I didn't know I could email documents to my Kindle. Comes from not RTFMing. That'll teach me!!

Slayda, the email address for your Kindle is located in your account on Amazon for your Kindle. There's a specific address listed there (you can change it, if you want) for your Kindle as well as a place to register email addresses you will be sending docs from. Only registered email addresses can send to the Kindle email address.

It's been great for me.

I used to print out docs that I created, but now I send most of them to the Kindle (1). I can still kick back and get comfy to read, but I no longer have a pile of paper to recyle (or file) when I'm done.

palex481 · 03-06-2009, 05:18 PM

Yeah I knew the answers, I just wanted to see what they'd say. I actually originally called to asked them some questions as well as whether you could use non-amazon bought books with the Whispersync on iphone, and they said that converted books aren't stored on the Amazon server and you can't put non-amazon books at all on the iphone(at least not unless you jailbreak, but then I don't know about the whispersync)

Kind of disappointed about that answer. See I have about 500 non-drm LRF formatted Sony books, and I really like the whole syncing pages read to between the Kindle and iPhone functionality, but if its not going to work with my non-amazon books then the main reason I would be switching from Sony to Kindle is not going to work.

If someone who owns a Kindle could test whether if you read to a certain page a non-kindle store book and you manually transferred the same book to the iphone app, if they would sync the pages, that would be really sweet.

pilotbob · 03-06-2009, 05:21 PM

Quote:

Originally Posted by palex481

If someone who owns a Kindle could test whether if you read to a certain page a non-kindle store book and you manually transferred the same book to the iphone app, if they would sync the pages, that would be really sweet.

I can tell you it won't work. DG tried it with two kindles and it only synced with Kindle store books.

I assume it only stores bookmarks and annotations for those too. I have never tried it though. I don't really use those features.

BOb

palex481 · 03-06-2009, 05:30 PM

Quote:

Originally Posted by pilotbob

I can tell you it won't work. DG tried it with two kindles and it only synced with Kindle store books.

I assume it only stores bookmarks and annotations for those too. I have never tried it though. I don't really use those features.

BOb

Well that just sucks. Is their anyway to "trick" a book into thinking its an amazon bought book? Like apply my own DRM to it? I mean you can strip it, could you apply it as well? Or is that too complex?

pilotbob · 03-06-2009, 05:40 PM

Quote:

Originally Posted by palex481

Well that just sucks. Is their anyway to "trick" a book into thinking its an amazon bought book? Like apply my own DRM to it? I mean you can strip it, could you apply it as well? Or is that too complex?

I don't think it is about DRM... I think it is about the ebook being in the Amazon Media library. It links your position to it in some what I assume.

BOb

slayda · 03-06-2009, 05:54 PM

Quote:

Originally Posted by daffy4u

You could ready the myths thread or wiki (it's an early post and entry) and learn more about it without having to read the whole manual.

I'm sure I did & maybe I should go back and reread some but I believe I'll just make my own conversions and use USB to get them to my Kindle.

StanDaMan · 03-06-2009, 07:04 PM

Some of these tech support lines FLAW me. The fact that they give just blatantly wrong information is incredible.

And what's even crazier, is that I've called tech support 4 times in a row (For a dif product), and was told by each subsequent "specialist" that the previous information I got was "wrong", and they had the right way to do it. All 4 were of course wrong, and my problem never got solved by them.

GraceKrispy · 03-07-2009, 02:30 AM

Quote:

Originally Posted by lilac_jive

Just stick with your Sony

That was my first thought too!

Slow_hand · 03-07-2009, 08:45 AM

Of course the Kindle is a storage device! It stores books doesn't it? Or is it a *magic* book reader*. (Anyway it will store any other file also - you just may not be able to read it.)

That woman is very atypical of the experience I've had talking to Kindle specialists. They were exceptionally friendly in every case.

kevindorsey · 03-07-2009, 07:25 PM

That was pretty strange.

RickyMaveety · 03-07-2009, 08:14 PM

Seriously atypical of my experience. Of COURSE the Kindle is a "storage device." You can "store" anything digital on it simply by moving it into the device via USB.

You may not be able to access the file on the Kindle, but you sure as hell can store it there.

Every company gets some idiots in their "help" departments. You just happened to talk with one of them.

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03-06-2009, 02:24 PM	#16
Gideon Wearer of Pants Posts: 1,050 Karma: 7634 Join Date: Jan 2008 Location: Norman, OK Device: Amazon Kindle DX / iPhone	It's that damn India support (and I'm not commenting on the business practice in general, just as it applies to Amazon) it's next to bloody impossible to get them to talk to you like a human being.

03-06-2009, 05:18 PM	#18
palex481 Connoisseur Posts: 93 Karma: 53 Join Date: May 2008 Device: Sony PRS-505	Yeah I knew the answers, I just wanted to see what they'd say. I actually originally called to asked them some questions as well as whether you could use non-amazon bought books with the Whispersync on iphone, and they said that converted books aren't stored on the Amazon server and you can't put non-amazon books at all on the iphone(at least not unless you jailbreak, but then I don't know about the whispersync) Kind of disappointed about that answer. See I have about 500 non-drm LRF formatted Sony books, and I really like the whole syncing pages read to between the Kindle and iPhone functionality, but if its not going to work with my non-amazon books then the main reason I would be switching from Sony to Kindle is not going to work. If someone who owns a Kindle could test whether if you read to a certain page a non-kindle store book and you manually transferred the same book to the iphone app, if they would sync the pages, that would be really sweet.

03-06-2009, 07:04 PM	#23
StanDaMan Connoisseur Posts: 79 Karma: 10 Join Date: Feb 2009 Device: kindle	Some of these tech support lines FLAW me. The fact that they give just blatantly wrong information is incredible. And what's even crazier, is that I've called tech support 4 times in a row (For a dif product), and was told by each subsequent "specialist" that the previous information I got was "wrong", and they had the right way to do it. All 4 were of course wrong, and my problem never got solved by them.

03-07-2009, 08:45 AM	#25
Slow_hand Groupie Posts: 190 Karma: 326 Join Date: Jul 2008 Location: Baltimore Device: Amazon Kindle 2	Of course the Kindle is a storage device! It stores books doesn't it? Or is it a magic book reader*. (Anyway it will store any other file also - you just may not be able to read it.) That woman is very atypical of the experience I've had talking to Kindle specialists. They were exceptionally friendly in every case.

03-07-2009, 07:25 PM	#26
kevindorsey Evangelist Posts: 488 Karma: 258 Join Date: Mar 2009 Device: kindle	That was pretty strange.

03-07-2009, 08:14 PM	#27
RickyMaveety Holy S**T!!! Posts: 5,213 Karma: 108401 Join Date: Jun 2008 Location: San Diego, California!! Device: Kindle and iPad	Seriously atypical of my experience. Of COURSE the Kindle is a "storage device." You can "store" anything digital on it simply by moving it into the device via USB. You may not be able to access the file on the Kindle, but you sure as hell can store it there. Every company gets some idiots in their "help" departments. You just happened to talk with one of them.

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