Update 1.5 and "pen bug" - Page 2

sarikan · 03-19-2009, 12:17 PM

ok, today is the day I've received my dr1000s back, and guess what, now that 1.5 is working, I have the pen bug too

the device was on the desk, waiting for a couple of hours, and pen did not work. I've turned it on and off using the buttons, and it works now.
if this is the same issue with pthwaite, I'll have to send it back again? that's very frustrating. are there any other users out there having this problem?

Kind regards
Seref

pthwaite · 03-19-2009, 01:40 PM

That's not good. So far mine has behaved since I got it back but I haven't had to do extended periods of writing to prove it yet.

sarikan · 03-19-2009, 05:41 PM

the bug did not appear again. however battery life is around 8 hours, with no usage at all. and this is still short compared to other users experience. (right?)
I love this device, but unless something serious does not come up, I'll have to live with what I have. Still, 12 hours would be great for me, is it too much to ask?

Kind regards
Seref

PhishStyx · 03-19-2009, 06:13 PM

Quote:

Originally Posted by sarikan

the bug did not appear again. however battery life is around 8 hours, with no usage at all.

Kind regards
Seref

You mean 8 hours of battery life with the device turned off?
Yeah, that ain't right.

sarikan · 03-19-2009, 08:15 PM

No, I mean the device is turned on, but doing nothing, going into sleep mode after 30 seconds. Under these conditions, the battery ran out after about 8 hours. I remember reading reports of 14-12 hours with little reading. Compared to them, 8 hours is really shorter. This device just got back from Irex after its mainboard was replaced.

PhishStyx · 03-19-2009, 08:51 PM

Quote:

Originally Posted by sarikan

No, I mean the device is turned on, but doing nothing, going into sleep mode after 30 seconds.

Oh ok, then turn on the auto shut off feature in Settings.

sarikan · 03-19-2009, 09:07 PM

Sorry, I should have described it better. I have intentionally set up sleep after 30 seconds. Automatic shut down is already off. I was expecting the device run more than 8 hours continuously with sleep functionality, but that is not the case.

allovertheglobe · 03-20-2009, 05:05 PM

Today's the first time I ran into the pen bug... Bugger indeed. I was able to get it back though by simply going to the Preferences and disabling / re-enabling it (No reboot required). So I think it might be something that can be fixed in firmware, rather than a more serious hardware issue.

sarikan · 03-20-2009, 06:24 PM

probably, I ran into it only once, and it is probably software related since turning on and off fixes it. the problem is, it is quite hard to reproduce, and that makes it hard to fix.

Shaggy · 03-23-2009, 10:33 AM

Quote:

Originally Posted by allovertheglobe

Today's the first time I ran into the pen bug... Bugger indeed. I was able to get it back though by simply going to the Preferences and disabling / re-enabling it (No reboot required). So I think it might be something that can be fixed in firmware, rather than a more serious hardware issue.

There seems to be some conflicting information about the pen bug out there. An iRex developer has said that he's aware of it and that he's looking at a software fix. However, iRex tech support has said it was a hardware problem and needed a repair.

I'm not sure if there are multiple causes, depending on exactly how the "bug" shows itself. Some have said that disabling/re-enabling works, but others have said that it doesn't. Maybe that's the difference?

curbarthedog · 03-23-2009, 01:00 PM

Well, I was told this was a hardware problem. iRex have repaired my DR1000s and guess what, it still locks up.

It does seem to be a bit better but any lock up is an issue.

I would therefore guess that there is a firmware element to this. I am awaiting more info from iRex support

timezone · 03-23-2009, 08:24 PM

I also saw the pen bug today. Nothing responded with the pen. Earlier in the day I was unable to get the links to work in a PDF file. Sounds like the pen was not responding. Funny thing I went to another PDF and the links worked for awhile. Then eventually nothing responded to the pen. A power cycle fixed it. Next time I will try turning off/on the pen.

moraine · 03-25-2009, 11:11 AM

Could this sort of behaviour be connected to the use of a dictionary.
Usually I don't see this behaviour, only when I used the dictionary firsthand.

In rare circumstances even the buttons die down, so there is no way but to reboot the DR1000S.

lg
Andy

PhishStyx · 03-25-2009, 11:26 AM

Quote:

Originally Posted by moraine

Could this sort of behaviour be connected to the use of a dictionary.
Usually I don't see this behaviour, only when I used the dictionary firsthand.

lg
Andy

I doubt it. I don't have a dictionary installed, so I haven't been using one.

sarikan · 03-27-2009, 06:04 AM

I guess there are probably are two bugs. one known to them, the hardware one, and the other is related to software. software bug is apperantly hard to produce in a controlled way, so it may take a while till this issue is clarified.

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03-19-2009, 12:17 PM	#16
sarikan Zealot Posts: 131 Karma: 34 Join Date: Oct 2008 Device: none	ok, today is the day I've received my dr1000s back, and guess what, now that 1.5 is working, I have the pen bug too the device was on the desk, waiting for a couple of hours, and pen did not work. I've turned it on and off using the buttons, and it works now. if this is the same issue with pthwaite, I'll have to send it back again? that's very frustrating. are there any other users out there having this problem? Kind regards Seref

03-19-2009, 01:40 PM	#17
pthwaite Fanatic Posts: 597 Karma: 430 Join Date: Aug 2008 Location: Ellesmere Port, UK Device: DR1000S Sony PRS505 iPad iPhone	That's not good. So far mine has behaved since I got it back but I haven't had to do extended periods of writing to prove it yet.

03-19-2009, 05:41 PM	#18
sarikan Zealot Posts: 131 Karma: 34 Join Date: Oct 2008 Device: none	the bug did not appear again. however battery life is around 8 hours, with no usage at all. and this is still short compared to other users experience. (right?) I love this device, but unless something serious does not come up, I'll have to live with what I have. Still, 12 hours would be great for me, is it too much to ask? Kind regards Seref

03-19-2009, 08:15 PM	#20
sarikan Zealot Posts: 131 Karma: 34 Join Date: Oct 2008 Device: none	No, I mean the device is turned on, but doing nothing, going into sleep mode after 30 seconds. Under these conditions, the battery ran out after about 8 hours. I remember reading reports of 14-12 hours with little reading. Compared to them, 8 hours is really shorter. This device just got back from Irex after its mainboard was replaced.

03-19-2009, 09:07 PM	#22
sarikan Zealot Posts: 131 Karma: 34 Join Date: Oct 2008 Device: none	Sorry, I should have described it better. I have intentionally set up sleep after 30 seconds. Automatic shut down is already off. I was expecting the device run more than 8 hours continuously with sleep functionality, but that is not the case.

03-20-2009, 05:05 PM	#23
allovertheglobe Grumpy Old Man Posts: 267 Karma: 30194 Join Date: Jul 2006 Location: L.A., Euro ex-pat Device: Kobo, Nook Classic,Color,ST/Glow, iRex DR1000, Sony 505, REB1100&1200	Today's the first time I ran into the pen bug... Bugger indeed. I was able to get it back though by simply going to the Preferences and disabling / re-enabling it (No reboot required). So I think it might be something that can be fixed in firmware, rather than a more serious hardware issue.

03-20-2009, 06:24 PM	#24
sarikan Zealot Posts: 131 Karma: 34 Join Date: Oct 2008 Device: none	probably, I ran into it only once, and it is probably software related since turning on and off fixes it. the problem is, it is quite hard to reproduce, and that makes it hard to fix.

03-23-2009, 01:00 PM	#26
curbarthedog Enthusiast Posts: 45 Karma: 10 Join Date: Aug 2008 Device: Iliad	Well, I was told this was a hardware problem. iRex have repaired my DR1000s and guess what, it still locks up. It does seem to be a bit better but any lock up is an issue. I would therefore guess that there is a firmware element to this. I am awaiting more info from iRex support

03-23-2009, 08:24 PM	#27
timezone Addict Posts: 244 Karma: 1232 Join Date: Jul 2008 Location: Boston, MA Device: Windows Phone7, Kindle Fire	I also saw the pen bug today. Nothing responded with the pen. Earlier in the day I was unable to get the links to work in a PDF file. Sounds like the pen was not responding. Funny thing I went to another PDF and the links worked for awhile. Then eventually nothing responded to the pen. A power cycle fixed it. Next time I will try turning off/on the pen.

03-25-2009, 11:11 AM	#28
moraine Junior Member Posts: 5 Karma: 10 Join Date: Nov 2008 Device: none	Could this sort of behaviour be connected to the use of a dictionary. Usually I don't see this behaviour, only when I used the dictionary firsthand. In rare circumstances even the buttons die down, so there is no way but to reboot the DR1000S. lg Andy

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03-27-2009, 06:04 AM	#30
sarikan Zealot Posts: 131 Karma: 34 Join Date: Oct 2008 Device: none	I guess there are probably are two bugs. one known to them, the hardware one, and the other is related to software. software bug is apperantly hard to produce in a controlled way, so it may take a while till this issue is clarified.