Can't access payment information on Kobo website - Page 2

SomeSteve · 07-19-2023, 03:48 AM

Quote:

Originally Posted by Kindleing

Are you using an older version of Firefox? ...

I don't know about Edge (I've never used it) but more and more I'm seeing unexplained Firefox anomalies that don't show up on my newer MacBook Air M2.

It's the latest version of Firefox.

I don't really use Edge, so I haven't installed any add-ons for it, if there are add-ons for it. I only start it sometimes to see if certain websites work with it.

SomeSteve · 07-25-2023, 10:54 AM

As I reported in post #13, entering the URL Cactus Chef provided takes me to a page where I can change the country. I finally tried changing it, and saved it, and returned to the Payment Information tab. To change it back, I tried clicking the three dots again, and this time the little Edit popup appeared! And when I had changed the country back, and again returned to the Payment Information tab, clicking the three dots still resulted in the Edit popup appearing. After I signed out and signed back in, it continued to work, so I guess that's fixed.

The space below Billing Address is not completely blank anymore, either, but the only information it shows is the country. That'll do for now.

I wonder why they changed the Payment Information tab. With the old version (see image, post #13) you had everything at a glance, you could see and edit more information, and editing required fewer clicks. Oh, well.

Once again, thanks to all for your help.

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07-25-2023, 10:54 AM	#17
SomeSteve Addict Posts: 266 Karma: 5655330 Join Date: Sep 2012 Device: Sony PRS-T2, Kindle	As I reported in post #13, entering the URL Cactus Chef provided takes me to a page where I can change the country. I finally tried changing it, and saved it, and returned to the Payment Information tab. To change it back, I tried clicking the three dots again, and this time the little Edit popup appeared! And when I had changed the country back, and again returned to the Payment Information tab, clicking the three dots still resulted in the Edit popup appearing. After I signed out and signed back in, it continued to work, so I guess that's fixed. The space below Billing Address is not completely blank anymore, either, but the only information it shows is the country. That'll do for now. I wonder why they changed the Payment Information tab. With the old version (see image, post #13) you had everything at a glance, you could see and edit more information, and editing required fewer clicks. Oh, well. Once again, thanks to all for your help.

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