Elipsa Looping

[Arararara]

It's almost April , almost 4 months since i first contacted Kobo about the problem.

The delivery guy never came ... Kobo said they will ask for an reschedule.

No news , sent a other mail , got an answer ' Yes we will reschedule they say '

No news ... Recontacted them again , they said that there was a request for reschedule but the mail was never sent back to me.

At this point It feels like they are trying to stretch this until June , when the guarantee expires. So they don't need to change the device

[ElricleNecro]

Originally Posted by Arararara

Uggg, the replay i wrote didn't post correctly and I didn't see T-T sorry for late replay

I cleared out most content from my kobo to add new stuff in.
1. Plugin Kobo to PC
2. Loading books
3. Eject Kobo safely just to be sure
4. Typical greyish black screen with a loading bar % saying 'importing content '
5. Trying to open a book i think ? Not sure
6. This nightmare called looping ?

What i forgot to say ?
1. Each loop is around 20-30 seconds ? Let's just say a set amount of time that is quite short
2. At each set period of the loop the lights will go off loop starts, at that exact time every time no matter what I do (╥_╥)
3. The screen doesn't appear to be broken just that I'm not able to interfere with too much say a robot that is programmed to do that 1 and only task and will only stop when battery is out even if you remove its parts

What I can do on Kobo :
1. Press on stuff such as store , sync , wifi , lights , settings aka most stuff
2. Charing it , The eclectic bolt appears on battery sign


What Doesn't work / can't do :
1. Kobo doesn't connects to PC , Yes the notification asking you if you want is there but after pressing the lights go off , white screen and over agian
2. Opening anyting ig ... tried clicking things open on home and library but no luck
3. Logging off and /or Factory reset , believe me I am super familliar with this , in the first few weeks of buying this ( just a few days after Europe release in summer ) 4-6 resets / Logoffs every day because kobo loooves to protect my random self made google docs files ٩(╬ʘ益ʘ╬)۶ ٩(╬ʘ益ʘ╬)۶ still does it occasionally and bookmarks , highlights and all that are a joke now.
But yes I am unbale to do that the most i got out of trying is getting there and lights go off loop again ... there was one i was able to confirm the factory reset but seconds ( 1-2 ) later lights off ...
4. Remove / add anything .. Tried deleting a file but just light brightness gets undone after loop

Current contents of my kobo elipsa : everything is sideloaded
Pdfs sized about 20-80 MB each ( Manga )
a few dozen Epubs sized from 10-25 KB each
3 - 4 CBZ files of about 300MB ?
No kepubs ? unless you mean epubs ?
1 not downloaded book from the kobo store
So shouldnt be too much stuff anyway since i cleared

I did contact the kobo support and they listed it under frozen screen ... and planned sending a new device ( Problly going to take an eternity )

Your problem looks a lot like the reboot loop I had on my kobo forma.
It was caused by some CBZ files (always the same ones, even if I recreated them myself, reducing images resolution and quality). It's a bug that was introduce by one of the last firmware update from 2021. I had to factory reset mine and avoid to update it. That way, I can read without any problem the files that made it loop.

My loop was:
1. The device import the new files
2. I can do stuff for around 10sec
3. The device reboot.
4. ~10sec after getting to the home screen, it reboot
5. and so on...