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Old 05-08-2020, 06:38 AM   #16
aquarialily
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Originally Posted by davidfor View Post
Doing a repair from the Device info page of the settings can help as well.
I tried that too and it never ended either (the sync spinny wheel ran forever)
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Old 05-08-2020, 09:42 AM   #17
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I have a solution. I don't sync. Problem solved. I download ePub from Kobo and into Calibre it goes. Then I have the choice of ePub or KePub for the eBook when I send it to my H2O. Also, I can make sure the series info is correct so it is in the right place for the new series feature.
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Old 05-08-2020, 09:55 AM   #18
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I have a solution. I don't sync. Problem solved. I download ePub from Kobo and into Calibre it goes. Then I have the choice of ePub or KePub for the eBook when I send it to my H2O. Also, I can make sure the series info is correct so it is in the right place for the new series feature.
That’s not a solution, in the sense it doesn’t fix anything. It’s a problem you can’t have, so you haven’t solved it.

Not only do I want my Kobo purchases and my OverDrive borrows to load without my making any effort, I also like my reading position to sync among devices. Moreover, since the device is built to do these things, saying that the solution is not to use an inbuilt function is basically rolling over and playing dead. From my point of view, your solution involves a lot of extra work to do something the device should do automatically.
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Old 05-08-2020, 01:12 PM   #19
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That’s not a solution, in the sense it doesn’t fix anything. It’s a problem you can’t have, so you haven’t solved it.

Not only do I want my Kobo purchases and my OverDrive borrows to load without my making any effort, I also like my reading position to sync among devices. Moreover, since the device is built to do these things, saying that the solution is not to use an inbuilt function is basically rolling over and playing dead. From my point of view, your solution involves a lot of extra work to do something the device should do automatically.
This. And many people want the ability to obtain books when they are out of the house and away from their computer.
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Old 05-08-2020, 11:09 PM   #20
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I tried that too and it never ended either (the sync spinny wheel ran forever)
Same! I’m trying with the Libra again, I bought some new books, for 3 days now. I’ve left it on & the reader open but it didn’t download the books. I’m trying again by closing the cover and let it auto sync overnight & hoping by tomorrow morning my new books will be there.

Every time I complain about the reader my hubby asks if I’m complaining to get a new reader. No, I’m not but if you’re offering...LOL I just want it to work as it’s designed to.
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Old 05-09-2020, 12:13 AM   #21
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Originally Posted by Shopaholic View Post
Same! I’m trying with the Libra again, I bought some new books, for 3 days now. I’ve left it on & the reader open but it didn’t download the books. I’m trying again by closing the cover and let it auto sync overnight & hoping by tomorrow morning my new books will be there.
Do you have any issues with the WiFi? Just opening the book list should do a sync for new books or book status. And there are other things that trigger this. And the scheduled sync should happen whether the device is sleeping or not. If I'm reading late enough, I'll notice it happen.
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Every time I complain about the reader my hubby asks if I’m complaining to get a new reader. No, I’m not but if you’re offering...LOL I just want it to work as it’s designed to.
Well, it's Mother's Day here tomorrow. As you are a "Cockatoo Mom!", maybe he should be buying one for you.
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Old 05-10-2020, 06:26 PM   #22
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I've had the same issue (syncs not completing) on my Aura One for a couple of weeks. Using 'repair' did not fix the problem. Signing out and signing back in does appear to have solved the issue. However, it also deleted all purchased ebooks from the device, deleted my Pocket account and articles, and - most annoyingly - forgot which sideloaded books I'd read (they're now all marked as unread). I'm not sure if this is how signing out is supposed to behave - I read Kobo's website as saying that ebooks won't be deleted from your reader when you sign out and back in, but perhaps I misunderstood. Is there at least some way of saving the status of sideloaded books, in case I need to do this again at some point of time in the future? I have hundreds of sideloaded epubs on my Kobo (mostly academic articles downloaded as epubs from journals which support the format), and having them all suddenly marked as unread is quite inconvenient.
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Old 05-10-2020, 08:09 PM   #23
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@Davidfor - Mother’s Day here too. I genuinely don’t want a new reader which IS unusual for me. LOL Wifi is good here so that’s not the issue. I did a factory reset and so far, touch wood, it’s ok but we’ll see in a few months. Any books I bought from the Kobo site downloaded super quick like they’re supposed to. All bookmarks etc intact.

I had to reload all side loaded books and of course lost all bookmarks and everything was marked as unread. I’m glad I also have the Clara & the Aura One that I can cross reference for marking books read and getting bookmarks. I also had to reauthorize it with ADE.

It’s such a pain when it doesn’t work like it’s designed to and I hope I don’t have to do this again in another 3 or 4 months.

We did have a good Mother’s Day here. We got all meals cooked and new books and music so I’m very happy. I’m even more pleased that I can actually read them on my preferred device too.
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Old 05-10-2020, 11:49 PM   #24
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@Davidfor - Mother’s Day here too. I genuinely don’t want a new reader which IS unusual for me. LOL
If I said that, my wife would be check for the pods in back yard
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Wifi is good here so that’s not the issue. I did a factory reset and so far, touch wood, it’s ok but we’ll see in a few months. Any books I bought from the Kobo site downloaded super quick like they’re supposed to. All bookmarks etc intact.

I had to reload all side loaded books and of course lost all bookmarks and everything was marked as unread. I’m glad I also have the Clara & the Aura One that I can cross reference for marking books read and getting bookmarks. I also had to reauthorize it with ADE.

It’s such a pain when it doesn’t work like it’s designed to and I hope I don’t have to do this again in another 3 or 4 months.
Definitely a pain.
Quote:

We did have a good Mother’s Day here. We got all meals cooked and new books and music so I’m very happy.
Pretty much the same here. Though, from the point of view of the meals, I'm not sure how it was different for my wife to any other day.
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I’m even more pleased that I can actually read them on my preferred device too.
And that's the important thing.
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Old 05-11-2020, 12:12 AM   #25
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I've had the same issue (syncs not completing) on my Aura One for a couple of weeks. Using 'repair' did not fix the problem. Signing out and signing back in does appear to have solved the issue. However, it also deleted all purchased ebooks from the device, deleted my Pocket account and articles, and - most annoyingly - forgot which sideloaded books I'd read (they're now all marked as unread). I'm not sure if this is how signing out is supposed to behave - I read Kobo's website as saying that ebooks won't be deleted from your reader when you sign out and back in, but perhaps I misunderstood. Is there at least some way of saving the status of sideloaded books, in case I need to do this again at some point of time in the future? I have hundreds of sideloaded epubs on my Kobo (mostly academic articles downloaded as epubs from journals which support the format), and having them all suddenly marked as unread is quite inconvenient.
That page should say that you will lose these things for sideloaded books. The signout completely forgets the details for sideloaded books. When you sign in again, sideloaded books are imported and hence are unread.

For purchased books, the reading status and bookmarks should be synced to the server. The warning prompt mentions losing any changes since the last sync. And while the signout will remove the purchased books, they can be downloaded after signing in. The details of the purchased books will be downloaded and the five most recent books actually downloaded. But, you can download the rest easily.

The page does say "sign out and set up your eReader again". That means you need to redo the setup. Including signing into the various accounts. So, the other accounts, Pocket, Adobe and Overdrive, you need to set them up again. The OD account is the only one that is connected to your Kobo account in any way. The others are on the device only. If you had two Kobo ereaders, you could use the same Kobo account on both and different Pocket and Adobe accounts. But, once you sign into the Pocket account, the articles will be downloaded.

For the sideloaded books, Kobo explicitly doesn't do anything to save their reading status and annotations. They are only tracked on the device and Kobo doesn't store anything about them elsewhere. You can save the reading status to calibre with my Kobo Utilities plugin. You can restore the status afterwards. If you are reading epubs, the annotations can be reloaded from the files the RMSDK maintains when you open the book on the device. That has some problems, but, the annotations will usually be there.
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Old 05-11-2020, 10:19 AM   #26
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For the sideloaded books, Kobo explicitly doesn't do anything to save their reading status and annotations. They are only tracked on the device and Kobo doesn't store anything about them elsewhere. You can save the reading status to calibre with my Kobo Utilities plugin. You can restore the status afterwards. If you are reading epubs, the annotations can be reloaded from the files the RMSDK maintains when you open the book on the device. That has some problems, but, the annotations will usually be there.
Thank you for the detailed reply - it's very useful to know what's going on under the hood. I used to use your excellent Kobo Utilities plugin quite extensively when the Aura HD was my main driver, but I've gotten a bit out of the habit recently because Kobo's own interface has improved so much. I'll update it and restart using it. Thank you for the suggestion (and for the plugin!).
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Old 09-17-2020, 06:57 AM   #27
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Update on this old problem: I figured out the culprit but I don't know how to fix it. I factory reset my Kobo and reloaded and reconfigured everything. The sync was working fine. It only messed up again when I tried to "match" a Kobo downloaded book on Calibre to an entry I had in my library. I had previously downloaded a version from Kobo and stripped the DRM to keep on my HD and had changed some of the metadata slightly (I wanted part of its very long title to be part of a subtitle). I ended up removing the stripped version on my HD from my Kobo and kept the version from Kobo so I could keep annotations but wanted the metadata on my device to match what I had changed so I "matched" the two manually and then updated the cache. It shows a green checkmark now but the result is that my Kobo syncs forever I guess because it doesn't match whatever is in the database? I'm not sure. Has anyone ever encountered this issue and know how to resolve it? Or do I just "undo" it somehow by deleting the whole entry?
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Old 09-17-2020, 07:54 AM   #28
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Update on this old problem: I figured out the culprit but I don't know how to fix it. I factory reset my Kobo and reloaded and reconfigured everything. The sync was working fine. It only messed up again when I tried to "match" a Kobo downloaded book on Calibre to an entry I had in my library. I had previously downloaded a version from Kobo and stripped the DRM to keep on my HD and had changed some of the metadata slightly (I wanted part of its very long title to be part of a subtitle). I ended up removing the stripped version on my HD from my Kobo and kept the version from Kobo so I could keep annotations but wanted the metadata on my device to match what I had changed so I "matched" the two manually and then updated the cache. It shows a green checkmark now but the result is that my Kobo syncs forever I guess because it doesn't match whatever is in the database? I'm not sure. Has anyone ever encountered this issue and know how to resolve it? Or do I just "undo" it somehow by deleting the whole entry?
So, you updated the metadata in the database on the device to match what you have in your calibre library? How did you do that? Manually? Or using the Update Metadata function in my Kobo Utilities plugin?
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Old 09-17-2020, 09:40 AM   #29
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So, you updated the metadata in the database on the device to match what you have in your calibre library? How did you do that? Manually? Or using the Update Metadata function in my Kobo Utilities plugin?
I did the "Match book to library" function to match it to the book in my library I wanted it to match to, and then after that I right-clicked on the device for "Update cached metadata on device"

Prior to that I had already done the update metadata function with your plugin for my entire library. Should I run it again?
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Old 09-17-2020, 11:17 AM   #30
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I did the "Match book to library" function to match it to the book in my library I wanted it to match to, and then after that I right-clicked on the device for "Update cached metadata on device"
These will not affect what the device does. They update the metadata.calibre in the root directory of the device. The Kobo firmware does not do anything with this file.
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Prior to that I had already done the update metadata function with your plugin for my entire library. Should I run it again?
When you ran this, did you chose the "Update Kobo ePubs" option? If it is enabled, it updates the metadata for purchased books downloaded to the device from Kobo. I assume you did from your previous post. I haven always assumed that if this was used, the changes would be wiped out the net time the book was synced. I tested with one book tonight, and it didn't get update, but, it also didn't cause any problems with the sync. So, I don't know what is happening.

If you want to clear the changes, I would first try removing the book and then downloading it again The next would be a repair from the Device information page of the settings. That would be the best bet if you have modified a lot of books. The next would be to remove the books to the archive and then restore from there. I'm completely sure that would work, but it would be a pain. The last, and most destructive is to sign out of the account on the device. That will redownload all the books when sign in.

For running the metadata update, if you had books on the device that you had to manually match to the library, you will need to do the update for these books. But, I recommend letting the driver do it. The driver has options to do this automatically each time the device is connected. That will keep the metadata of the books synced to the device without you having to do anything.
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