Word Wise is not working for Hyphenated Words on Kindle

[hariov]

Originally Posted by JSWolf

Asking when it will be fixed is not a good idea. The person you are talking to can't say when it will be fixed if it even will be fixed. That's acting like you are entitled to it being fixed now. It just seems a bit rude (IMHO).

Well I asked for estimated time not an expected date per se. Honestly I was expecting some tracking number for this bug report, and the reply was an email has been sent to the development team. Not providing any bug tracking system for Kindle customers is not any way better. Word Wise is great feature for non-native speakers and it was one of the reasons that made me buy Kindle ebooks before and Kindle e-reader now.

Originally Posted by Eliy

OK. I upgraded firmware to 5.8.10. Problem still exists. When I changed the font size in a book so that a word became hyphenated it lost the Word Wise annotation. But when I changed the font size in a book some words lost the Word Wise annotation too even if there is no hyphen...

I found this feature best described as buggy or unpredictable as Eliy said before. Sometime it works for some hyphenated words and stops for other words in the middle of the line when you change font face, size or page orientation.

[JSWolf]

Originally Posted by hariov

Well I asked for estimated time not an expected date per se. Honestly I was expecting some tracking number for this bug report, and the reply was an email has been sent to the development team. Not providing any bug tracking system for Kindle customers is not any way better. Word Wise is great feature for non-native speakers and it was one of the reasons that made me buy Kindle ebooks before and Kindle e-reader now.

This is some generic CS person, someone from the Kindle programmers. Also, Amazon has never done something like that.