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#16 |
Groupie
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Karma: 505964
Join Date: Feb 2016
Location: Hong Kong
Device: Hong Kong is done.
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Thanks for telling. I love update.
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#17 |
Connoisseur
![]() Posts: 51
Karma: 10
Join Date: Apr 2016
Device: kindle paperwhite 4
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i was just wondering that its been a while since we got any update
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#18 |
Enthusiast
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Karma: 150000
Join Date: Jun 2015
Device: PW2
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Next month there will be a small 5.8.8.1 update and every two months there is a bigger one (e.g. 5.8.9 in May, probably the last update for PW2, followed in June or July by PW4 announcement). This has been their schedule lately.
Last edited by rioachim; 03-12-2017 at 06:19 PM. |
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#19 |
Junior Member
![]() Posts: 9
Karma: 10
Join Date: Dec 2007
Device: Sony PRS-505
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I need help. I just updated my Paperwhite 3rd gen from 5.8.7 and after the update completed it got stuck on the Kindle start image (the kid reading under the tree). I tried to reset it but it keeps getting stuck there, any help? Thanks.
Edit: Tried the amazon support and they just offered me a 15 usd discount in a new one. I bought it 14 months ago and now I'll have to buy and new one just for updating the firmware. It's really sad. Last edited by Pdrpdr; 03-15-2017 at 02:49 AM. |
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#20 | |
Grand Sorcerer
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Karma: 24031401
Join Date: Dec 2010
Device: Kindle PW2
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Quote:
Last edited by Doitsu; 03-15-2017 at 03:13 AM. |
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#21 | |
Junior Member
![]() Posts: 9
Karma: 10
Join Date: Dec 2007
Device: Sony PRS-505
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Quote:
For now, I connected to the Power and will let it there charging overnight (it's 4:21 AM here) hoping that it will fix itself as others users reported on the forum. |
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#22 |
Member
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Karma: 100
Join Date: Jun 2014
Location: California
Device: Paperwhite 1 and 4 & Fire 7 HDX
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#23 |
Junior Member
![]() Posts: 9
Karma: 10
Join Date: Dec 2007
Device: Sony PRS-505
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I don't know the difference, I chatted with the assistant from their website, she derived me to a Kindle support chat and there was where she offered me that discount after make me try some steps that wasn't even for my device (press power + volume up, in a PW3 that doesn't have a volume key).
I live in Argentina so I don't think I could call to the support phone, I'll keep trying to fix it. I don't know what went wrong, I updated to every firmware since I got it without issues and never tried to jailbreak it. Last edited by Pdrpdr; 03-15-2017 at 03:09 PM. |
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#24 |
Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 8,551
Karma: 64462893
Join Date: Jan 2008
Location: Harrisburg outskirts
Device: Palms, K1-4s, iPads, iPhones, KV, KO1
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I'm in the USA (and not having any problems) but I didn't know there was a difference either, between Amazon support and Kindle support. How does one find Kindle support?
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#25 |
Member
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Karma: 100
Join Date: Jun 2014
Location: California
Device: Paperwhite 1 and 4 & Fire 7 HDX
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#26 |
Addict
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 339
Karma: 3797667
Join Date: Oct 2011
Location: USA
Device: Kindle Colorsoft, Nook GL4+, Nook GL4, Kindle Oasis 3, iPhone 14
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I have had my Voyage for over a month. It is connected to wifi. I am getting all my new books. However the firmware is 5.8.7.0.1 and "Update Your Kindle" is grayed out.
Suggestions? |
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#27 | |
Connoisseur
![]() Posts: 64
Karma: 10
Join Date: Apr 2014
Device: Glo
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Quote:
https://www.amazon.ca/gp/help/custom...deId=201630670 Then click and drag the downloaded file to your kindle via usb |
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#28 | |
Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 7,087
Karma: 91577715
Join Date: Nov 2011
Location: Charlottesville, VA
Device: Kindles
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Quote:
(If want to jailbreak your Voyage and haven't done it already, you need to do that before updating the firmware.) --Ninja'd |
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#29 |
Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 8,551
Karma: 64462893
Join Date: Jan 2008
Location: Harrisburg outskirts
Device: Palms, K1-4s, iPads, iPhones, KV, KO1
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Or just wait until Amazon gets around to "pushing" it to your kindle. They stagger the pushes, to avoid load on their servers. I'm never in a hurry for the next version. However, if you are in a hurry, then by all means, try the previous suggestion!
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#30 |
Junior Member
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 3
Karma: 2462
Join Date: Jul 2014
Device: KPW2
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Hi there, I am having a problem with this firmware. When I look up for a word, it normally undid highlighted area with touching somewhere else on the screen but with 5.8.8, it keeps the word highlighted and I need to touch twice to turn the page. Anyone having similar problem?
Cheers |
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