cannot download library books - ADE error #2038

[stumped]

So was my library updating it's overdrive platform my trigger do you think, or is that just coincidence. I know the library changed as it looks different and my bookmarks were all broken. But I am not sure if the bug struck on my first checkout after that update, or if I had previously checked out ok from the new site with the old ade

[AnemicOak]

I think coincidence? Some libraries have been running the "new" OD for months and this problem seems to have sprung up for everyone at the same time. I know mine had already switched (fairly recently) and I had checked out/downloaded books on the new before the problems started.

[bookaho!ic]

Pleased i stumbled upon this thread - i downloaded 6 books for the holidays from the library and got the error - growled at the pc lol then went on here, had avoided going up from 1.72 but have installed 2.01 and have now put them on my kobo.

God i love this site

merry xmas everyone

[JSWolf]

Originally Posted by stumped

it is worse than that- if you upgrade beyond 2.01 e.g. I had 2.06, that version is also broken.

I worry that it is a total fluke that one version only - 2.01 - still works when those that came before AND after do not
I dunno about ade v3 & don't plan to be a guinea pig

has anyone been able to get an explanation of this fiasco from Adobe or Overdrive - as to why they between them broke library book checkouts, because their softwares stopped playing nice with each other. or are they both blaming Windows ???

v2.067532 is a lower number than v2.0.1.78765. You have to get the decimal points correct. It is not 2.01 which is a lower number than 2.06.

[JSWolf]

Originally Posted by bookaho!ic

Pleased i stumbled upon this thread - i downloaded 6 books for the holidays from the library and got the error - growled at the pc lol then went on here, had avoided going up from 1.72 but have installed 2.01 and have now put them on my kobo.

God i love this site

merry xmas everyone

It is not 2.01. It is 2.0.1. Please don't confuse the version numbers with a missing decimal point. You say 2.01 and others will go look for that when it doesn't exist.

[stumped]

is does not help that the installer for both 2.0.1. and 2.0.6... is called ADE_2.0_Installer.exe

and their release numbering system is crazy

Anyone else would go n.n or n.n.n at best. anything else is a build number

The world is not so short of number's that they cannot work within 2.0.1 to 2.9.9 , which accommodates 99 different releases - how many do they need ?
should a link to the correct 2.0 installer go in a sticky, for others to find

[bookaho!ic]

Originally Posted by JSWolf

It is not 2.01. It is 2.0.1. Please don't confuse the version numbers with a missing decimal point. You say 2.01 and others will go look for that when it doesn't exist.

oops sorry

[kataclysm]

If you are a Linux user reading this thread and were happily running ADE 1.7.x under Wine, you are probably now getting error 2038 whenever you try to download a checked-out book.

You will have to start running ADE 2.0.1 instead. After a couple weeks of trying and tweaking all conceivable settings with Winetricks, I've concluded that Wine will not play well with 2.0.1, so I have actually had to install Windows 7 in a virtual box (virt-manager) to be able to run ADE 2.0.1.

You'll be able to check out books again this way, it will just cost you a minimum of 20GB of HDD space.

[JSWolf]

Originally Posted by kataclysm

If you are a Linux user reading this thread and were happily running ADE 1.7.x under Wine, you are probably now getting error 2038 whenever you try to download a checked-out book.

You will have to start running ADE 2.0.1 instead. After a couple weeks of trying and tweaking all conceivable settings with Winetricks, I've concluded that Wine will not play well with 2.0.1, so I have actually had to install Windows 7 in a virtual box (virt-manager) to be able to run ADE 2.0.1.

You'll be able to check out books again this way, it will just cost you a minimum of 20GB of HDD space.

As I've always said, Windows works best for dealing with eBooks.

[theducks]

Originally Posted by stumped

i only have a 2nd class honours degree in maths but I am convinced that 2.067532 > 2.0187657

what a silly version numbering system.

the question remains as to why only that version works

Version systems have almost always used TEXT and not Numeric systems
the Period is a separator, not a decimal point
Major . Minor . (really minor) patch level

[Ankh]

Originally Posted by kataclysm

If you are a Linux user reading this thread and were happily running ADE 1.7.x under Wine, you are probably now getting error 2038 whenever you try to download a checked-out book.

You will have to start running ADE 2.0.1 instead. After a couple weeks of trying and tweaking all conceivable settings with Winetricks, I've concluded that Wine will not play well with 2.0.1, so I have actually had to install Windows 7 in a virtual box (virt-manager) to be able to run ADE 2.0.1.

You'll be able to check out books again this way, it will just cost you a minimum of 20GB of HDD space.

Ubuntu 16.10 amd64 here. It was a pain, but 2.0.1 works under wine.

I used winehq ppa: https://wiki.winehq.org/Ubuntu

I erased all wine components from my home folder:

rm -rf $HOME/.wine
rm -f $HOME/.config/menus/applications-merged/*wine*
rm -rf $HOME/.local/share/applications/wine
rm -f $HOME/.local/share/desktop-directories/*wine*
rm -f $HOME/.local/share/icons/*wine*

My old wine prefix was 64 bit and any attempt to install dotnet to a prefix other than default failed me. Then I did what is not suggested, created a default ~/.wine prefix as win32:

WINEPREFIX=~/.wine WINEARCH=win32 wineboot

Then follow to the letter Anastasius Focht's post here:
https://appdb.winehq.org/objectManag...sion&iId=27978

doing:

winetricks -q dotnet35sp1
winetricks -q windowscodecs
winetricks -q corefonts

Got a deadlock situation during dotnet35 installation, removed everything and started again. But it eventually succedeed. Installation of latest ADE 2.0.1 from Adobe's download page mentioned in this thread then worked.

[Geremia]

Originally Posted by Ankh

Installation of latest ADE 2.0.1 from Adobe's download page mentioned in this thread then worked.

Thanks, but when I open ACSM books, I get this error with your method:

License Server Communication Problem
E_ADEPT_DOCUMENT_TOO_SHORT

[Geremia]

I'm thinking error #2038 has something to do with ADE possibly not supporting TLS, which is a newer technology than SSL.

For example, the URL that ADE fails connecting to for my particular ACSM file is of this form:

13a0790921b0eed053bf-13a0790921b0eed053bfaf9e6b555ccd.ssl.cf2.rackcdn.com (104.100.192.27)

According to Qualys SSL Lab's SSL server test, this HTTPS URL doesn't support any SSL version all; it only supports TLS 1.0 or above.

This explains how I can download the ebook using the given URL in my browser and be able to open it up in ADE, but ADE itself doesn't download it, because the version I use in WINE under Linux is from 2010, long before mainstream adoption of TLS.

[JSWolf]

Do you have Windows? if you do, install ADE 2.0.1 and be happy that it works.

[Geremia]

Originally Posted by JSWolf

Do you have Windows? if you do, install ADE 2.0.1 and be happy that it works.

Yeah, I should try it. And if I get a network error, there must be a problem with my account or network.

UPDATE: I had to resort to using a Windows Vagrant box with VirtualBox. ADE 2.0.1 worked there.