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#16 |
Grand Sorcerer
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Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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As well as DNSB's suggestions, was calibre running when you connected? There have been some problems were calibre isn't recognising devices properly if it is running when the device is plugged in. But, everything is OK if they start calibre after the OS has finished mounting the device. It's something in the timing of everything involved. I don't expect BSODs with calibre, but that's about the only thing I can think of.
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#17 |
Enthusiast
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Karma: 27372
Join Date: Jul 2007
Location: Canberra, Australia
Device: Kobo Glo, Kobo Aura H20, Kobo Aura One, Kobo Forma
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It seems that the time setting are different on those two devices. Could you, please, check the date/time on them.
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#18 |
Connoisseur
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Karma: 29280
Join Date: Sep 2016
Device: Kobo Aura One
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Not sure how you thought that was the case?
But no, they're both set at the exact same date/time (just verified), and if you look closer you'll see that the automatic triggers for light/natural light are disabled, so that couldn't account for the spectacular difference. |
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#19 |
Enthusiast
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Karma: 27372
Join Date: Jul 2007
Location: Canberra, Australia
Device: Kobo Glo, Kobo Aura H20, Kobo Aura One, Kobo Forma
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Thought that it could be not a hardware problem, but a software. May be it anyway decides to use auto triggering even if it is off. If this was the reason it could be also because one of the device still has a plastic cover on the screen.
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#20 | ||
Bibliophagist
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Karma: 169712392
Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
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OTOH, I do find the discrepancy between your two posts quoted above to be a bit odd. You've never seen any battery recalibration or 'met some such battery "conditioning"' as you referred to it and you do it regularly on a MacBook? |
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#21 | ||||
Grand Sorcerer
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Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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Quote:
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Please note: I am not claiming that firmware 4.1.7729 is perfect. Obviously it is not. But, it is much better than the previous release. |
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#22 |
Connoisseur
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Karma: 29280
Join Date: Sep 2016
Device: Kobo Aura One
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First, thanks for the lengthy addressing of the various problems, and thanks to all trying to help here.
So: -I woke up the device, and since I've become rather wary, started by checking the battery level from the home page, which was then 72%. I opened the book I currently have ongoing, which was like 20 seconds after waking up, checked again, 72%. I didn't time it, but between 2 or 3 minutes after reading proper started, I rechecked, and it was then at 61%. -I was wondering about that. How is the SN structured? Maybe that can be easily determined. -I'm not sure what I could be doing that would trigger the faults I observed; I've wondered about that too. I sideload 99% of the books I read, and after that, basically do nothing but open and close books. That's it. No fancy stuff, no internet browsing, no OverDrive, etc. When I'm done reading, I put it to sleep, and that's it. -And that's the interesting thing: did you observe anything alike to such problems on the Glo HD at all? If not, then it would suggest to me that at least a sizeable portion of the KA1 out there have a faulty battery controller, which would make it a hardware issue. And that's much more of a problem than eventually waiting for a FW correction. Hope that helped. |
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#23 | |
Connoisseur
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Karma: 29280
Join Date: Sep 2016
Device: Kobo Aura One
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Quote:
Of course battery recalibration is a fact of life on most modern devices using that type of battery. Sorry that was unclear. |
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#24 |
Connoisseur
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Karma: 450010
Join Date: Jul 2016
Device: Kobo Aura H2O, Aura One
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Zaroff, about the QC, no one evergave me a straight answer on this. do you also have a small gap around your whole front panel? I have it on mine, the gap on left side is even bigger than the other sides. so I can say the front panel isnt even centered right. the gap si 1mm wide, 2mm on left side. (what is the point of a flush screen at this point?) the gap is collecting dust like crazy and its been bugging me since day one. its like humans were assembling them together and not machines. Im not even going to dip it in the water at this point.
Last edited by hkckoo; 10-17-2016 at 06:31 AM. |
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#25 |
Connoisseur
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Karma: 29280
Join Date: Sep 2016
Device: Kobo Aura One
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I do have the gap on the left side on the replacement unit. The previous one, "Orange" KA1 as I've grown fond of calling it, doesn't, the front panel is centered correctly. And yes it attracts dust, which it shouldn't.
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#26 |
Connoisseur
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Karma: 450010
Join Date: Jul 2016
Device: Kobo Aura H2O, Aura One
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jesus christ, thanks for the info. this is really something, premium e-reader all right. I will never undestand why they decided to put in a flush screen and then left a gap around the whole front panel, so dust can still accumulate, wth.
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#27 | ||
Connoisseur
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Karma: 673502
Join Date: Jan 2012
Device: enTourage pocket eDGe,Pyrus mini, NOOK HD+, KAO, S6, S8, KP4, Note 10+
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Kobo desktop app and Windows Explorer, all OK, mount the partition, copy files... Immediately after i start 64bit version of Calibre i get a BSOD. View My Video Last edited by Arbait; 10-17-2016 at 09:14 AM. |
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#28 | ||||
Grand Sorcerer
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Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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Quote:
After waking, the device does do a few things such as attempt to sync the status for the current book. That shouldn't use that much battery, so I'm tending towards it taking more than a few seconds before it gets the battery level. Unfortunately, I can't think of an easy way to prove it. Quote:
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Also, a book with unusually large internal files would probably use more CPU when rendering a chapter. That shouldn't be the case here, but it could be an attributing factor. Quote:
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#29 | |
Bibliophagist
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Karma: 169712392
Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
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#30 |
Connoisseur
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Karma: 3090
Join Date: Apr 2013
Location: California
Device: Kobo Aura One, Kobo Aura H20,Kindle PW1
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How long does it take for the firmware to update after sideloading the files and unmounting? My KA1 hasn't updated yet and it has been 15 minutes? I kinda expected it to do it immediately. I received my KA1 September20 after 2 days I contacted Kobo and after several, do this, email us that.. I get a email saying take a photo of the front and back of the KA1 and email your Proof of Purchase and they will respond in 24-48 hours.. that time passed (4 days) and I resent the required info and get a response saying please wait 24-48 because it now needs to be elevated to the replacement dept. Ok now it has been 7 days. I sent them another email asking WHATS UP!!! It has been 3 weeks since i received the device.. SO frustrated and now the sideloading update doesn't seem to be applying.
Any help would be appreciated. Thanks Crissman |
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