help with Kindle please

[Kirstendomenech]

So than I am going to need to wait until Aug 2nd for this to work with my Kindle?

[Glorfindel]

IF it's a windows 10 problem, it MAY be fixed with the AnnUpdate.
Do you have another pc to test it on?

[Kirstendomenech]

So am I going to have to wait until the second to be able to connect?

[Kirstendomenech]

I have a tablet and laptop and both dont work.

[pdurrant]

Have you installed any "Preview" versions of Windows 10, or are you running the ordinary consumer version of Windows 10?

[Kirstendomenech]

I am using a full version of Windows 10. It isnt a new install i have been using it for a while and it worked until 3 days ago. I just dont understand why after I updated Calibre to the latest version it stopped working.

[BetterRed]

Originally Posted by Kirstendomenech

I am using a full version of Windows 10. It isnt a new install i have been using it for a while and it worked until 3 days ago. I just dont understand why after I updated Calibre to the latest version it stopped working.

@Kirstendomenech - have you tried downdating calibre to the version when it was working. You that by uninstalling 2.63 and reinstalling the version you had before - they're here ==>> Previous calibre releases

Or if you prefer not to do that, you could install an earlier version of Calibre Portable and see what it does with your Kindle - it won't interfere with you current install or libraries.

BR

[Tarana]

How many cords do you have? I found when I was using a lower power cord than what came with my Fire unit, Calibre wouldn't see it. Once I got the higher power cord in, not a problem. This happened with both my Fire HDX and Fire 8th gen. It didn't matter which computer I plugged in either, but the problem only started with Windows 10 (I upgraded in March).

In the meantime, I emailed converted books to my Fires until I figured out how to solve the problem. There is an email address associated with each of your devices and you can find these on your account where your ebooks are located. You have to convert epub books to mobi for it to work (AZW* is iffy).

[phossler]

@Kirstendomenech -

Does it show up in ThisPC as a disc drive with a letter, or as a Device (e.g. 'Fire')?

When I connect my Paperwhite, it shows as a mounted drive with a drive letter, but connecting my grandson's Kindle Fire, it shows as a device (named Fire)

Double clicking opens the internal memory and/or the SD card and I can drag files to it, but can't use my 2-window file manger to copy since the FM requires a drive letter

I use Windoze to copy books to my Paperwhite not Calibre, so I don't know if this makes any difference to Calibre

Just an observation

[BaconButty]

After struggling to make my Kindle Paperwhite visible to my W7/10 laptop and Calibre, I swapped the original Kindle cable to a 'faster' cable (supplied with Samsung tablet).

Problem solved immediately: the Kindle is listed in W7/10 and Calibre 'sees' the Kindle and can send to it.

[Kirstendomenech]

okay so if the issue with windows 10not seeing my fire what the hell do i do now?

[BetterRed]

Originally Posted by Kirstendomenech

okay so if the issue with windows 10not seeing my fire what the hell do i do now?

@Kirstendomenech - have you tried reverting to a version of calibre that worked under Win 10 - see my previous post.

BR

[Kirstendomenech]

BetterRed yes I have tried that yes it did not work, neither has switching to a faster cord, or any of the other answers. I am just at wits end.

[chaley]

Originally Posted by Kirstendomenech

BetterRed yes I have tried that yes it did not work, neither has switching to a faster cord, or any of the other answers. I am just at wits end.

If nothing is working for you then you might want to try Calibre Companion. It should run on an HDX and does not use cables. Try the free demo version to be sure that a) it works on your device and b) it does what you want.

[BetterRed]

Originally Posted by Kirstendomenech

BetterRed yes I have tried that yes it did not work, neither has switching to a faster cord, or any of the other answers. I am just at wits end.

@Kirstendomenech - what about trying calibre portable?

Why might that work you may well ask... Calibre portable is self contained, trying it would eliminate/identify the calibre configuration data in your %appdata% directory as source of the problem

• If it worked then the configuration data in your %appdata% directory is almost certainly the source of the problem
• If it didn't work then the cause of the problem almost certainly lies elsewhere, probably another application
  
  In which case I would disable everything possible in the Task Manager Startup tab and restart Windows.
  
  If that didn't solve the problem I would then try restarting Windows Safe Mode with no network.

BR