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Old 04-17-2016, 03:50 PM   #16
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Well this is good news indeed, now if it'll send me the password reset e-mail. (They apparently force-expired them in August.) Been 10-15 minutes now, still not received it. Kind of worrying me a bit.
Check your spam folder, if you do not receive it soon email baensupport@principledtechnologies.com and they will help you.

The passwords where reset when the ebook store was updated earlier this year, but only if you had not login to you account for the ninety day prior to the update.

bernie
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Old 04-17-2016, 03:52 PM   #17
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Check your spam folder, if you do not receive it soon email baensupport@principledtechnologies.com and they will help you.
It finally showed up, took roughly 30 minutes total. Didn't go to spam, just took a long time. I'm downloading all my books now.
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Old 04-17-2016, 03:56 PM   #18
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I'm on a Mac Pro, and I get this message:

We are experiencing an issue while attempting to connect to the time servers. This may be a result of your network's firewall settings.
That is a problem with the B&N servers talking to the Adobe servers, has been happening for years*, wait a couple of days** and retry.

bernie

*the way B&N fixes "bugs" don't ever expect this to be fixed in our lifetimes.
**yes I said days.
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Old 04-18-2016, 09:56 AM   #19
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Originally Posted by gbm View Post
That is a problem with the B&N servers talking to the Adobe servers, has been happening for years*, wait a couple of days** and retry.

bernie

*the way B&N fixes "bugs" don't ever expect this to be fixed in our lifetimes.
**yes I said days.

Thanks for the reply on this issue.
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