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Old 04-24-2015, 01:19 PM   #16
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Quote:
Originally Posted by leerinj View Post
I tried the calibre debg with --g; nothing happened.
Then something is indeed very badly wrong.
Something should always happen when you type "calibre-debug -g" at a command prompt on Windows. There has to be some output ... even if it's just a message that suggests you've typed the command wrong.

It may all be moot now anyway. The new version (2.26) has changes that will hopefully fix the issue of hanging at the "Initializing user interface" phase on some Windows systems.
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Old 04-24-2015, 01:55 PM   #17
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Quote:
Originally Posted by leerinj View Post
I tried the calibre debug with --g; nothing happened.

Joe
Spelling: debug
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Old 04-24-2015, 02:03 PM   #18
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and no double-dash before the "g" either, which is a mistake I've seen others make before as well.

Still should've seen some sort of command-not-found error, or syntax error or something?
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Old 04-24-2015, 03:06 PM   #19
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@leerinj - try calibre version 2.26 - see first Bug Fix in calibre - What's new

Also see https://www.mobileread.com/forums/sho...00&postcount=8

Else try download and install the 32bit version, you can have both installed - it will pick up existing settings and libraries.

BR

Last edited by BetterRed; 04-24-2015 at 03:10 PM.
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Old 04-26-2015, 02:35 PM   #20
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Originally Posted by JSWolf View Post
The best thing you could do for your computer is uninstall Norton.
Hi
Yesterday I checked with my daughter who has the same computer AND has Norton and Calibre installed; and there it works fine. There must be something with my computer, but what?
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Old 04-26-2015, 05:35 PM   #21
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Quote:
Originally Posted by leerinj View Post
Hi
Yesterday I checked with my daughter who has the same computer AND has Norton and Calibre installed; and there it works fine. There must be something with my computer, but what?
@leerinj - have you tried installing the very latest version - 2.26. There was a fix in it, that on the surface addresses the problem you appear to be having.

The fact that calibre works on your daughter's computer and not in yours is largely 'irrelevant'. Outside of a corporate environment, no two 'desktop' computers are ever the same - or very rarely so. Even if they are the same manufacturer and model, the two computers might have different chip-sets that use different low level support software (video, network etc).

There have been a small number of inexplicable reports of the 64bit version of calibre suddenly not working - installing the 32bit version has often solved the problem. If you install the 32bit version it will use the existing configuration (e.g. settings, preferences etc) and libraries. The 32bit and 64 bit versions of calibre can coexist on the same computer.

The symptoms you have are not typical of 'interference' from anti-virus or other security software, but the only way to prove it is to temporarily disable the Norton Security. In the past one needed to download a special utility from Norton to do that, best thing is to ask Norton support. If you could try that, then it would at least eliminate that issue.

In summary

First try installing latest 64 bit version
If that doesn't fix it try installing 32bit version
If that doesn't fix it try disabling Norton
If that doesn't fix it try running in Windows Safe Mode with no network

Let us know what happens

BR
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Old 04-27-2015, 12:29 PM   #22
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Hello All;
Guess what - I downloaded yesterday from alternate site #1 - the 64 bit version - and it is running well!
Let's hope it stays that way.
Joe
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Old 05-02-2015, 12:38 PM   #23
leerinj
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Quote:
Originally Posted by BetterRed View Post
@leerinj - have you tried installing the very latest version - 2.26. There was a fix in it, that on the surface addresses the problem you appear to be having.

The fact that calibre works on your daughter's computer and not in yours is largely 'irrelevant'. Outside of a corporate environment, no two 'desktop' computers are ever the same - or very rarely so. Even if they are the same manufacturer and model, the two computers might have different chip-sets that use different low level support software (video, network etc).

There have been a small number of inexplicable reports of the 64bit version of calibre suddenly not working - installing the 32bit version has often solved the problem. If you install the 32bit version it will use the existing configuration (e.g. settings, preferences etc) and libraries. The 32bit and 64 bit versions of calibre can coexist on the same computer.

The symptoms you have are not typical of 'interference' from anti-virus or other security software, but the only way to prove it is to temporarily disable the Norton Security. In the past one needed to download a special utility from Norton to do that, best thing is to ask Norton support. If you could try that, then it would at least eliminate that issue.

In summary

First try installing latest 64 bit version
If that doesn't fix it try installing 32bit version
If that doesn't fix it try disabling Norton
If that doesn't fix it try running in Windows Safe Mode with no network

Let us know what happens

BR
Hello All;
Thank you for the suggestions.
I am not sure if anyone did work but I have now loaded the newest version of Calibre and it works just fine.
Am so glad.
Again many thanks
Joe
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