Dead pix... erm, actually, zomby lines! - Page 2

Shaggy · 05-23-2008, 09:57 AM

Looks to me like that iRex calls a "line out" problem. You pretty much have to ship it back to them if you want it repaired. Normally it'd be covered under warranty, I have no idea how much they would charge for a non-warranty repair.

orcinus · 05-23-2008, 10:31 AM

Apparently, they require me to purchase 75 "support credits" (63.75 EUR) just to discuss it any further and send a shipping box. I'm not sure if that's supposed to cover the shipping or the service...

I've sent a mail to the seller (rkgarinc) as well and am waiting for an answer.

rincewind · 07-21-2008, 02:44 PM

Huh, I had a line just like this one (but almost at the top of the screen) - but while on vacation in Spain it went away! It has been gone for about two months now...

I have absolutely no idea how this happened, but where I normally live it is *never* above 20 degrees and not much sun ever hits the screen. In Spain, we had about 30 degrees (celsius, obviously

), and I read books by the pool - it occasionally got pretty hot, but I generally tried to keep it at an angle to limit the effect a bit. It was also heavily in use - probably did about a couple of hundred page flips pr day.

I have no idea if this is a fix, or if it will return, or what. I would also not really recommend any to do as I did, as according to the literature that kind of use could *damage* the display. Well, I beg to differ. </famous last words>. At the moment, it is at least working better than it has for about a year (it's about a year and a half old), and I'm quite happy with it again!

/R

orcinus · 07-21-2008, 07:17 PM

I've sent mine to iRex and got it back fixed pretty fast... Since my iLiad wasn't bought from iRex, i had to pay the 75 EUR service fee, but that was it. The screen itself was replaced under warranty, it would seem.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
erm, simple question , hope for simple answer!	al zymers	Amazon Kindle	5	09-25-2010 01:01 PM
Do you skin your ereader (pix please).	Angst	General Discussions	30	08-15-2010 10:35 PM
Come on PP owners - give us a review and some pix already!	superstitious	Astak EZReader	20	09-09-2009 07:08 PM
Missing lines	tompe	Bookeen	4	07-21-2008 08:42 PM
Lines from TV that I can't forget	Steven Lyle Jordan	Lounge	82	06-13-2008 06:58 PM

05-23-2008, 09:57 AM	#16
Shaggy Wizard Posts: 4,293 Karma: 529619 Join Date: May 2007 Device: iRex iLiad, DR800SG	Looks to me like that iRex calls a "line out" problem. You pretty much have to ship it back to them if you want it repaired. Normally it'd be covered under warranty, I have no idea how much they would charge for a non-warranty repair.

05-23-2008, 10:31 AM	#17
orcinus Gadgeteer Posts: 222 Karma: 540 Join Date: Feb 2007 Location: Croatia Device: iRex iLiad, Sony PRS-500, Nokia 770, BB 7200, Samsung i600, iPhone	Apparently, they require me to purchase 75 "support credits" (63.75 EUR) just to discuss it any further and send a shipping box. I'm not sure if that's supposed to cover the shipping or the service... I've sent a mail to the seller (rkgarinc) as well and am waiting for an answer.

07-21-2008, 02:44 PM	#18
rincewind Connoisseur Posts: 58 Karma: 479 Join Date: Mar 2007 Device: iLiad	Huh, I had a line just like this one (but almost at the top of the screen) - but while on vacation in Spain it went away! It has been gone for about two months now... I have absolutely no idea how this happened, but where I normally live it is never above 20 degrees and not much sun ever hits the screen. In Spain, we had about 30 degrees (celsius, obviously ), and I read books by the pool - it occasionally got pretty hot, but I generally tried to keep it at an angle to limit the effect a bit. It was also heavily in use - probably did about a couple of hundred page flips pr day. I have no idea if this is a fix, or if it will return, or what. I would also not really recommend any to do as I did, as according to the literature that kind of use could damage the display. Well, I beg to differ. </famous last words>. At the moment, it is at least working better than it has for about a year (it's about a year and a half old), and I'm quite happy with it again! /R

07-21-2008, 07:17 PM	#19
orcinus Gadgeteer Posts: 222 Karma: 540 Join Date: Feb 2007 Location: Croatia Device: iRex iLiad, Sony PRS-500, Nokia 770, BB 7200, Samsung i600, iPhone	I've sent mine to iRex and got it back fixed pretty fast... Since my iLiad wasn't bought from iRex, i had to pay the 75 EUR service fee, but that was it. The screen itself was replaced under warranty, it would seem.

Advert