sd card with bookeen gen3 - Page 2

pilotbob · 05-21-2008, 10:53 AM

Quote:

Originally Posted by delphidb96

We've had to deal with a few customers over this problem.

I guess I was lucky that the Jetbook I tested had a manual that told you to insert the SD card label toward the back. However, I hadn't made any assumptions that it would go one way or the other.

BOb

HarryT · 05-21-2008, 11:27 AM

The phrase "RTFM" does rather spring to mind...

delphidb96 · 05-21-2008, 11:41 AM

Quote:

Originally Posted by HarryT

The phrase "RTFM" does rather spring to mind...

How *cute*.

In truth, it would be funny, except that this caveat over proper orientation was *NOT* in the documentation at the time.

Derek

HarryT · 05-21-2008, 11:56 AM

Hmmm - I stand corrected. I thought I remembered seeing a picture of the correct card orientation in the user guide or on the "Getting Started" sheet in the box, but there isn't one. That's definitely an oversight on Bookeen's part - although it's obvious to the more experienced user which way the card goes in, I can well imagine someone who's never seen an SD card before trying to force it in the wrong way.

momghoti · 05-21-2008, 12:46 PM

There is a small image on the cybook itself that shows the SD card facing the right way, but it's a bit ambiguous for a noobi. I had a hard time getting the SD card to 'click', 'cause you have to push it that extra little bit with your fingernail and I was worried about breaking it.

delphidb96 · 05-21-2008, 01:13 PM

Quote:

Originally Posted by HarryT

Hmmm - I stand corrected. I thought I remembered seeing a picture of the correct card orientation in the user guide or on the "Getting Started" sheet in the box, but there isn't one. That's definitely an oversight on Bookeen's part - although it's obvious to the more experienced user which way the card goes in, I can well imagine someone who's never seen an SD card before trying to force it in the wrong way.

Especially as most devices orient the SD card with the other side forward.

Derek

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05-21-2008, 11:27 AM	#17
HarryT eBook Enthusiast Posts: 85,547 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	The phrase "RTFM" does rather spring to mind...

05-21-2008, 11:56 AM	#19
HarryT eBook Enthusiast Posts: 85,547 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Hmmm - I stand corrected. I thought I remembered seeing a picture of the correct card orientation in the user guide or on the "Getting Started" sheet in the box, but there isn't one. That's definitely an oversight on Bookeen's part - although it's obvious to the more experienced user which way the card goes in, I can well imagine someone who's never seen an SD card before trying to force it in the wrong way.

05-21-2008, 12:46 PM	#20
momghoti Zealot Posts: 121 Karma: 1000021 Join Date: Feb 2008 Location: Hook, UK Device: Cybook Bookeen	There is a small image on the cybook itself that shows the SD card facing the right way, but it's a bit ambiguous for a noobi. I had a hard time getting the SD card to 'click', 'cause you have to push it that extra little bit with your fingernail and I was worried about breaking it.

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