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Old 04-22-2014, 02:15 PM   #16
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PS googling that error leas to a lot of windows related stuff about removable drives. but my Windows set up is fine for everythign exelct this one program !

i read here
http://www.sevenforums.com/hardware-...dr3-error.html
that DR3 refers to 3rd entry in disk management table in windows, In my case that is a RAM drive.(R). my C drive is the 4th entry. I wonder if there's some issue with the Kobo installer being confused by RAM drives. I Don't want to have to dismantle my R drive though - I use it for all browser temp internet files & it's very stable. And it has not caused any other installer to glitch.
Is it possible to temporarily disable the RAM drive just to see if it is the cause of the problem?

Also sent you a PM.

Regards,
David
Last edited by DNSB; 04-22-2014 at 02:22 PM.
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Old 04-22-2014, 02:29 PM   #17
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I missed app data/local but all that is in there is a one line file entry in affiliate.conf
[General]
affiliate=Kobo

zapping that is unlikely to help.

stopping my RAM drive is a pain, it takes 2 or 3 reboots to get it stopped & then to get it working properly again. & a trip to disc management is usually also needed to reset the ram drive letter. I't s designed to live through reboots & to be not messed with!
(FYI it is the freeware from RAMDISC )
I'd rather wait to hear from Kobo , unless we find that the other folks on this thread with issues also have RAM drives
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Old 04-22-2014, 02:43 PM   #18
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Interesting in that I also have a ramdisk in place; I tend to use it for downloads as it very nicely self cleans up when I reboot.
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Old 04-22-2014, 03:03 PM   #19
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Interesting in that I also have a ramdisk in place; I tend to use it for downloads as it very nicely self cleans up when I reboot.
RAM disc moves up the list of suspects

but only a badly written installer will glitch on that, surely
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Old 04-22-2014, 05:36 PM   #20
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RAM disc moves up the list of suspects

but only a badly written installer will glitch on that, surely
Hmmmm.... badly written installer? There are other kinds?

Regards,
David
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Old 04-22-2014, 09:13 PM   #21
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Just tried it on my Win 7 Pro and it installed no problem. No RAM drive.
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Old 04-23-2014, 01:55 AM   #22
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update - to clarify versions.
The installer on kobosetup.com is for version 3.7. It has a digital sig. date of 17 April 2014 in properties and it is 52458 KB

that is the version which crashes on this PC, but which is working on my other "Kobo virgin" win 7 PC

I have been privately sent an installer for version 3.6, digital sig Feb 2014 installer size 50269KB. That worked ok on this PC. But I don't think that is anywhere on the kobo sites now as it is an older version

so something changed between v3.6 and v3.7 which is causing the issue.

When the thread began, I reckon I was upgrading desktop from something older than 3.6, because 3.6 does not prompt for mandatory updateBut I have no copy of that old installer & no record of its version number
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Old 04-23-2014, 11:37 PM   #23
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I'm getting 3.6.0 off of the Kobo website, and my installed version is not updating to 3.7.0.
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Old 04-24-2014, 12:42 AM   #24
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I'm getting 3.6.0 off of the Kobo website, and my installed version is not updating to 3.7.0.
Sounds as if the screams of anguish have been heard!

Regards,
David
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Old 04-24-2014, 01:17 AM   #25
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I'm getting 3.6.0 off of the Kobo website, and my installed version is not updating to 3.7.0.
yes- I tried a new download ( but not an install) & the file size had changed -seems they have quitly pulled the broken version & are going for the zero publicity /let's all pretend it never happened option
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Old 04-24-2014, 07:46 PM   #26
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It looks like a bad installer from Kobo.

I downloaded the Kobo installer again and ran it.

I am able to open Kobo this time.
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Old 04-24-2014, 07:49 PM   #27
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Actually they rolled back to the previous version.
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Old 04-25-2014, 01:46 AM   #28
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so we'll never know what wonderful goodies were in the shortlived v3.7 ?

how do Kobo tell the world ( if at all) that there is a new version of desktop software available for download ?
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Old 04-25-2014, 02:15 AM   #29
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how do Kobo tell the world ( if at all) that there is a new version of desktop software available for download ?
Normally by auto upgrade when you launch Kobo Desktop, or for the fans here when one person gets it and spreads the news.
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Old 04-25-2014, 10:25 AM   #30
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how do Kobo tell the world ( if at all) that there is a new version of desktop software available for download ?
We've added the psych module to our Kobo's. See the Developers forum for more info...
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