Argh! My Iliad seems to have crashed while updating - Page 2

MScottParkinson · 05-16-2008, 02:49 AM

Hey Acid, i totally feel for you man. It stinks. We didnt do anything wrong and our Iliads are wrecked.

I submitted a ticket on the site -after about a week i posted on irex's forum and that day i got a reply from my ticket..coincidence? who knows.

Anyway - i've had to pay 120$ US to get them to even look at it - once they look at it - they'll determine how much it costs to fix.

I should be getting a box any day now to ship it off (sob)

hel · 06-11-2008, 09:55 AM

My case is exactly the same. I have v1 from Arinc (from ebay) with 2.1. It was died on 2.9.5 upgrade. At first iRex tried to send me to flybook, but later they agreed that it is not a flybook, it is a pure iRex v1. I've paid 75 credits (105$) for their "look and estimate" and iRex sent me a transport box. They received it as I see through UPS checking about a week ago, but no further answer from them. People do not buy iLiad without warranty.

hel · 06-11-2008, 09:56 AM

It was returned from iRex with 2.12. Nice!

JSWolf · 06-21-2008, 08:22 PM

Did you manage to get it updated?

06-11-2008, 09:56 AM	#18
hel Sorceress Posts: 169 Karma: 19604 Join Date: Nov 2006 Location: Montreal Device: Kobo Libra Colour, Boox Air2&Nova 3C, Kindle, Sony, and more	It was returned from iRex with 2.12. Nice! Last edited by hel; 06-18-2008 at 11:57 PM.

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05-16-2008, 02:49 AM	#16
MScottParkinson Enthusiast Posts: 35 Karma: 10 Join Date: Dec 2007 Device: none as yet	Hey Acid, i totally feel for you man. It stinks. We didnt do anything wrong and our Iliads are wrecked. I submitted a ticket on the site -after about a week i posted on irex's forum and that day i got a reply from my ticket..coincidence? who knows. Anyway - i've had to pay 120$ US to get them to even look at it - once they look at it - they'll determine how much it costs to fix. I should be getting a box any day now to ship it off (sob)

06-11-2008, 09:55 AM	#17
hel Sorceress Posts: 169 Karma: 19604 Join Date: Nov 2006 Location: Montreal Device: Kobo Libra Colour, Boox Air2&Nova 3C, Kindle, Sony, and more	My case is exactly the same. I have v1 from Arinc (from ebay) with 2.1. It was died on 2.9.5 upgrade. At first iRex tried to send me to flybook, but later they agreed that it is not a flybook, it is a pure iRex v1. I've paid 75 credits (105$) for their "look and estimate" and iRex sent me a transport box. They received it as I see through UPS checking about a week ago, but no further answer from them. People do not buy iLiad without warranty.

06-21-2008, 08:22 PM	#19
JSWolf Resident Curmudgeon Posts: 79,757 Karma: 145864619 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Did you manage to get it updated?

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