CC not working. advice please

[chaley]

Originally Posted by patray

I. Have followed the instructions given by Chaly and I still cannot connect CC on my Nexus 7 and Calibre on my laptop.

I have Calibre version 0.9.37 on my laptop.

Content Server 192.168.10.19 Port 808

Wireless Device 192.168.10.19 Port 9090

Device IP 192.168.10.22

Firewall allows Calibre. I have a VPN and it is turned off. IP provider is Cytanet.

Is there anything I have missed? Regards, Pat

1) What operating system are you running on your laptop?

2) What anti-virus/security suite are you running on your laptop?

3) What company makes your home wifi router/hub?

4) Using Chrome (internet browser) on your N7, connect to http://192.168.10.19:808/ What happens? (BTW: did you mean port 8080?) This test takes CC out of the picture, testing basic connectivity. If your N7 does not connect and show the "home page" of your calibre library then something on your network or on your laptop is blocking connections between your device and your laptop. Nothing will work until you find that block. Assuming you have not "rooted" your N7, the likely candidates are (in order of likelihood based on our experience): firewall on laptop, anti-virus on laptop, router-enforced LAN security.

5) If the connection experiment in step 4 works, then making a calibre debug log might help. Follow the directions in this FAQ answer.

[patray]

Thank you Chaley. I tried the numbers in the browser and it didn't work. I checked McAfee again and it shows Calibre as being allowed but I tried turning the firewall off and I was then able to connect with CC perfectly. I can add something in McAfee but as I don't really understand what I have to do I will just turn off McAfee when I want to use CC as I won't be using it constantly.

Thank you for your patience and help, regards, Pat

[chaley]

Originally Posted by patray

Thank you for your patience and help, regards, Pat

You are welcome. I am glad you got it working.

Although the anti-virus programs are necessary, they are a true pain for applications like CC and calibre. They assume that we are bad guys, and convincing them otherwise requires secret incantations spoken in a particular rhythm and only during the first night of a new moon.