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#16 |
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Bibliophagist
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 47,971
Karma: 174315100
Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
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The power button is a soft button so before returning it, you might also want to do a factory restore. Doing so has solved quite a few odd problems where the working code has been corrupted.
Good luck! David |
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#17 |
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Enthusiast
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 47
Karma: 6916
Join Date: Dec 2011
Device: Kobo Vox
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Well I've tried the sleep box ticked or not and it still doesn't help.
So next is a reset to defaults.... I was putting that off until the last thing to try (because of the settings I've input) but it looks like it's time to try it. Will let you know :-) |
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#18 |
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Enthusiast
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 47
Karma: 6916
Join Date: Dec 2011
Device: Kobo Vox
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Just thought I'd post an update - good news :-)
Tried the basic reset via the power button and no joy. Then the reset hole on the bottom - no joy. Now done a full factory reset to defaults (via settings screen) and it's fixed it!! Interesting that the first thing it did when it started up first time was do a couple of updates (even though these were done when I first got it). I now have more options... maybe the updates didn't work 100% first time. Also now I have proper sleep or power off modes!! It's fixed :-) Thanks for the help. Steve |
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#19 |
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Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 13,684
Karma: 79983758
Join Date: Nov 2007
Location: Toronto
Device: Libra H2O, Libra Colour
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The factory reset restores the device to the firmware level it had when it left the factory, so yes, it would have to redo the upgrades.
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#20 |
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Enthusiast
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 47
Karma: 6916
Join Date: Dec 2011
Device: Kobo Vox
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Right. Gotcha :-)
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#21 |
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Bibliophagist
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 47,971
Karma: 174315100
Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
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