Paperwhite missing Page Numbers..frustration - Page 2

HarryT · 11-08-2012, 04:04 AM

Quote:

Originally Posted by Nicky_oz

No, actually, the book has a TOC. It displays on my sisters keyboard kindle 3g, and NOT on my brand new paperwhite. Book was purchased from Amazon as we have both kindles on the same account.
So really there is no explanation other than Amazon decided to take it out of the paperwhite.

With respect, there is a perfectly reasonable explanation. If you haven't upgraded the firmware on your sister's K3, it will be displaying the Mobi version of the book, whereas your PW will be displaying the KF8 version. These are entirely separate, and it's certainly possible that, due to an error made by the publisher, the Mobi version has a TOC and the KF8 version doesn't. If there is a TOC, the PW will assuredly display it.

Nicky_oz · 11-08-2012, 04:18 AM

Sorry i don't understand Harry.. why should the firmware on different devices affect something as simple as a TOC? I upgraded my PW to the latest version last night, and for hers, I am not sure what firmware it has, I'll have to check. It is an old Kindle though but it's not a mobi version she's reading, it's the azw.
But since they were both bought from Amazon, on the same account and downloaded via wifi, I didn't think something as silly as a TOC would be out of sorts.
Page numbers, I get because the PW is new, but the TOC is just strange.

HarryT · 11-08-2012, 04:22 AM

Quote:

Originally Posted by Nicky_oz

Sorry i don't understand Harry.. why should the firmware on different devices affect something as simple as a TOC? I upgraded my PW to the latest version last night, and for hers, I am not sure what firmware it has, I'll have to check. It is an old Kindle though but it's not a mobi version she's reading, it's the azw.
But since they were both bought from Amazon, on the same account and downloaded via wifi, I didn't think something as silly as a TOC would be out of sorts.

Older Kindles display books in Mobipocket format (the file extension doesn't matter - it may be ".azw", but it can still be a Mobipocket book). Newer Kindles use the much more capable "KF8" format, which can support a lot more complex formatting.

The publisher supplies both versions of the book to Amazon. When you download a book from Amazon, you get either the Mobi version of the book or the KF8 version, depending what device you download it to. So sending a book to a K3 doesn't necessarily get you exactly the same book as sending that same book to a PW.

Nicky_oz · 11-08-2012, 04:28 AM

Thanks Harry, how painstaking. They are both amazon devices and not that far off from each other, yet to really miss something as simple as TOCs and page numbers is just ridiculous.

HarryT · 11-08-2012, 04:38 AM

Quote:

Originally Posted by Nicky_oz

Thanks Harry, how painstaking. They are both amazon devices and not that far off from each other, yet to really miss something as simple as TOCs and page numbers is just ridiculous.

TOC and page numbers are a matter for the publisher. It's for the publisher to decide whether or not a particular book has them. Nothing to do with Amazon.

Nicky_oz · 11-08-2012, 05:05 AM

Did you not just tell me that it depended on the format of the book downloaded by the device? it is then up to the firmware to display that information, not the publisher.
I work in engineering and coincidentally I work with the Amazon cloud..they are restrictive and love to play god with their information.

The publisher is obviously sending Amazon the correct information- page numbers and TOCs are present as exhibited by the fact it is displaying on a Kindle 3 3G and not displaying on the Kindle Paperwhite.
You are saying it's because of the format of the book that the device is downloading, that is sent by the publisher. This doesn't make sense, why would the publisher send two different formats without basic information?
I don't think that that a one year old Kindle 3G is downloading books from Amazon that has limited information , in any case it's a moot point. Because the OLDER device, ie my sisters' kindle is displaying page numbers AND TOC.

The new PW isn't. This is all firmware related.

Also not sure why on this forum people defend Amazon.. I keep forgetting, am I on an Amazon forum?

HarryT · 11-08-2012, 05:09 AM

Quote:

Originally Posted by Nicky_oz

Did you not just tell me that it depended on the format of the book downloaded by the device? it is then up to the firmware to display that information, not the publisher.

No, you misunderstand me. The publisher supplies the books to Amazon. Amazon send the book to the device. The only reason that a Mobi version of a book would have a TOC and a KF8 version would not would be if the publisher got things wrong. This is absolutely nothing to do with Amazon.

Quote:

Also not sure why on this forum people defend Amazon.. I keep forgetting, am I on an Amazon forum?

I'm not "defending" Amazon. I'm telling you the only possible reason that a TOC could appear on a K3 but not a PW. But you seem to have made up your mind already that it must be Amazon's fault.

Nicky_oz · 11-08-2012, 05:14 AM

OK thanks Harry, I just don't understand how they would miss something so basic out of a formatted e-book..publisher or Amazon, the result is the device doesn't display it, and Amazon should do something to fix it.. it is a very simple firmware fix..they just need to find where the info is stored.
My point is, even if the publisher doesn't send the info, then Amazon are selling the device and maintaining the firmware, it is up to them to display all the information or find a way to do it.
I'm in a minority, I guess. I have a paperwhite with no screen problems, it is a cute little device but i am not happy with the user experience of it.

gaidinsgirl · 11-08-2012, 05:19 AM

The last two books I bought for my PW did not show page numbers, but after I connected to the store one time, they showed up. I thought it was weird, but it worked so it is worth a try.

Nicky_oz · 11-08-2012, 05:33 AM

^thanks gaindinsgirl I'll give it a go. I'm just so dissappointed in the device for holding back something so stupid as page numbers and TOCs i've gone back to my first gen Nook. A total waste of money..

HarryT · 11-08-2012, 05:35 AM

Quote:

Originally Posted by Nicky_oz

^thanks gaindinsgirl I'll give it a go. I'm just so dissappointed in the device for holding back something so stupid as page numbers and TOCs i've gone back to my first gen Nook. A total waste of money..

Are you saying that none of your books have a TOC on the Paperwhite?

Nicky_oz · 11-08-2012, 05:40 AM

yes that's exactly what I'm saying. i have three books on there, all bought from the Amazon store and all downloaded via the cloud. They all display a TOC and page numbers on my sisters 3G KINDLE (3rd or 4th Gen kindle, not sure as i realized she just got another one last year); and not on mine.
Same account.

HarryT · 11-08-2012, 05:43 AM

Quote:

Originally Posted by Nicky_oz

yes that's exactly what I'm saying. i have three books on there, all bought from the Amazon store and all downloaded via the cloud. They all display a TOC and page numbers on my sisters 3G KINDLE (3rd or 4th Gen kindle, not sure as i realized she just got another one last year); and not on mine.
Same account.

Forgive the question, but are you sure you're accessing the TOC correctly? ie, tap the top of the screen to display the menu bar, then tap "Goto"?

ampers · 01-16-2015, 05:11 PM

[QUOTE=Nicky_oz;2295408]I've searched for hours on this. The best I can find is that some books do and some don't, and you have to tap the menu on top to find the page number. If your book has it?
is it really this primitive? when it has something as useless as a location which is only good for other Kindles, and time to read and whatever other rubbish.. why take away page numbers.

Kindle Voyage
Simple, go into the book you want to read
Click at the top of the page to open the controls
Then click on the three horizontal lines on the far right.
Then click on the "Reading Progress" button.
Then choose what information you want displayed.
Also worked in a very old Kindle I still have.

Ampers.

dordale · 01-17-2015, 01:03 PM

[QUOTE=ampers;3027387]

Quote:

Originally Posted by Nicky_oz

Kindle Voyage
Simple, go into the book you want to read
Click at the top of the page to open the controls
Then click on the three horizontal lines on the far right.
Then click on the "Reading Progress" button.
Then choose what information you want displayed.
Also worked in a very old Kindle I still have.

Ampers.

You should also be able to display what is displayed by tapping on the bottom left of your Voyage screen. It will cycle through the various options. At least this is how it works on my PaperWhite, and I'm fairly confident that it's the same on the Voyage.

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11-08-2012, 04:18 AM	#17
Nicky_oz Enthusiast Posts: 37 Karma: 110 Join Date: Jul 2010 Device: Kindle PW, Nook, Kindle Keyboard, iPad.	Sorry i don't understand Harry.. why should the firmware on different devices affect something as simple as a TOC? I upgraded my PW to the latest version last night, and for hers, I am not sure what firmware it has, I'll have to check. It is an old Kindle though but it's not a mobi version she's reading, it's the azw. But since they were both bought from Amazon, on the same account and downloaded via wifi, I didn't think something as silly as a TOC would be out of sorts. Page numbers, I get because the PW is new, but the TOC is just strange.

11-08-2012, 04:28 AM	#19
Nicky_oz Enthusiast Posts: 37 Karma: 110 Join Date: Jul 2010 Device: Kindle PW, Nook, Kindle Keyboard, iPad.	Thanks Harry, how painstaking. They are both amazon devices and not that far off from each other, yet to really miss something as simple as TOCs and page numbers is just ridiculous.

11-08-2012, 05:05 AM	#21
Nicky_oz Enthusiast Posts: 37 Karma: 110 Join Date: Jul 2010 Device: Kindle PW, Nook, Kindle Keyboard, iPad.	Did you not just tell me that it depended on the format of the book downloaded by the device? it is then up to the firmware to display that information, not the publisher. I work in engineering and coincidentally I work with the Amazon cloud..they are restrictive and love to play god with their information. The publisher is obviously sending Amazon the correct information- page numbers and TOCs are present as exhibited by the fact it is displaying on a Kindle 3 3G and not displaying on the Kindle Paperwhite. You are saying it's because of the format of the book that the device is downloading, that is sent by the publisher. This doesn't make sense, why would the publisher send two different formats without basic information? I don't think that that a one year old Kindle 3G is downloading books from Amazon that has limited information , in any case it's a moot point. Because the OLDER device, ie my sisters' kindle is displaying page numbers AND TOC. The new PW isn't. This is all firmware related. Also not sure why on this forum people defend Amazon.. I keep forgetting, am I on an Amazon forum?

11-08-2012, 05:14 AM	#23
Nicky_oz Enthusiast Posts: 37 Karma: 110 Join Date: Jul 2010 Device: Kindle PW, Nook, Kindle Keyboard, iPad.	OK thanks Harry, I just don't understand how they would miss something so basic out of a formatted e-book..publisher or Amazon, the result is the device doesn't display it, and Amazon should do something to fix it.. it is a very simple firmware fix..they just need to find where the info is stored. My point is, even if the publisher doesn't send the info, then Amazon are selling the device and maintaining the firmware, it is up to them to display all the information or find a way to do it. I'm in a minority, I guess. I have a paperwhite with no screen problems, it is a cute little device but i am not happy with the user experience of it.

11-08-2012, 05:19 AM	#24
gaidinsgirl Junior Member Posts: 3 Karma: 10 Join Date: Oct 2012 Device: iPad Pro 9.7	The last two books I bought for my PW did not show page numbers, but after I connected to the store one time, they showed up. I thought it was weird, but it worked so it is worth a try.

11-08-2012, 05:33 AM	#25
Nicky_oz Enthusiast Posts: 37 Karma: 110 Join Date: Jul 2010 Device: Kindle PW, Nook, Kindle Keyboard, iPad.	^thanks gaindinsgirl I'll give it a go. I'm just so dissappointed in the device for holding back something so stupid as page numbers and TOCs i've gone back to my first gen Nook. A total waste of money..

11-08-2012, 05:40 AM	#27
Nicky_oz Enthusiast Posts: 37 Karma: 110 Join Date: Jul 2010 Device: Kindle PW, Nook, Kindle Keyboard, iPad.	yes that's exactly what I'm saying. i have three books on there, all bought from the Amazon store and all downloaded via the cloud. They all display a TOC and page numbers on my sisters 3G KINDLE (3rd or 4th Gen kindle, not sure as i realized she just got another one last year); and not on mine. Same account.

01-16-2015, 05:11 PM	#29
ampers Junior Member Posts: 3 Karma: 10 Join Date: Jul 2011 Device: Kindle 3	[QUOTE=Nicky_oz;2295408]I've searched for hours on this. The best I can find is that some books do and some don't, and you have to tap the menu on top to find the page number. If your book has it? is it really this primitive? when it has something as useless as a location which is only good for other Kindles, and time to read and whatever other rubbish.. why take away page numbers. Kindle Voyage Simple, go into the book you want to read Click at the top of the page to open the controls Then click on the three horizontal lines on the far right. Then click on the "Reading Progress" button. Then choose what information you want displayed. Also worked in a very old Kindle I still have. Ampers.

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