Broken display - Page 2

delphidb96 · 01-21-2008, 04:06 PM

Quote:

Originally Posted by IreneDelse

OK, I guess the problem comes from my tinkering with the ebook files in the file manager while the Cybook was plugged in the computer. But I never touched the system files.

New problem, now: I checked, and I can't read the internal flash drive on the computer anymore. The drive is detected but can't be mounted in Linux.

Dayum! Guess I'm happy I'm not trying to connect through a Linux system. This is not a 'good thing' to have happen. Have you passed this information on to Bookeen?

Derek

mbovenka · 01-21-2008, 04:24 PM

Quote:

Originally Posted by IreneDelse

OK, I guess the problem comes from my tinkering with the ebook files in the file manager while the Cybook was plugged in the computer. But I never touched the system files.

New problem, now: I checked, and I can't read the internal flash drive on the computer anymore. The drive is detected but can't be mounted in Linux.

Ouch. That's you problem then; if the Cybook can't find that file (in your case because your internal flash won't even mount) the result is a display like that.

If you can't get the flash to work at all, it's a warranty job I'm afraid :-(

tompe · 01-21-2008, 04:28 PM

Quote:

Originally Posted by mbovenka

Ouch. That's you problem then; if the Cybook can't find that file (in your case because your internal flash won't even mount) the result is a display like that.

If you can't get the flash to work at all, it's a warranty job I'm afraid :-(

I do not think you have to give up so soon. I would try to reformat the internal drive and build a new filesystem and then copy my backup of the system files to it. If you do not have a backup somebody here can probably supply the files.

tompe · 01-21-2008, 04:29 PM

I also suppos a firmware "upgrade" will solve the problem. And if you mail Bookeen they seem to distribute them.

Maybe somebody that has got it could distribute it here so people have it available?

HarryT · 01-22-2008, 02:36 AM

Quote:

Originally Posted by tompe

I also suppos a firmware "upgrade" will solve the problem. And if you mail Bookeen they seem to distribute them.

Maybe somebody that has got it could distribute it here so people have it available?

We'd need Bookeen's permission for that. They may not wish to have it available to non-customers.

slayda · 01-22-2008, 08:54 AM

Looks like that when I get my Cybook, the best thing I can do first (after charging the battery) is make a backup of the system files.

Anyone have the procedure written down for Windows to do this?

HarryT · 01-22-2008, 09:03 AM

Just copy them with Windows Explorer.

IreneDelse · 01-22-2008, 01:52 PM

Thanks everybody. I have to be away from home for a few days, but this weekend, I'll try connecting the Cybook to a Windows PC, and see if I can retrieve the files. If not, I'll email Bookeen and hope for the best.

IreneDelse · 01-27-2008, 11:12 AM

Thanks Tompe! Connecting to a Windows PC did help. I've just formatted the flash drive in FAT format, and now I can access it, both on Windows and on my own Linux machine.

Now I understand I have to rebuild the file system and copy the system files. Unfortunately I didn't back them up before.

(I have a backup of my ebooks, but not of the Cybook system files. Silly me.)

So I'm going to mail Bookeen to ask them for a copy, and I hope it won't take too much time.

diabloNL · 01-27-2008, 11:19 AM

Quote:

Originally Posted by IreneDelse

Thanks Tompe! Connecting to a Windows PC did help. I've just formatted the flash drive in FAT format, and now I can access it, both on Windows and on my own Linux machine.

Now I understand I have to rebuild the file system and copy the system files. Unfortunately I didn't back them up before.

(I have a backup of my ebooks, but not of the Cybook system files. Silly me.)

So I'm going to mail Bookeen to ask them for a copy, and I hope it won't take too much time.

I can send you a copy, just PM me with your email.

tompe · 01-27-2008, 11:21 AM

Quote:

Originally Posted by IreneDelse

Thanks Tompe! Connecting to a Windows PC did help. I've just formatted the flash drive in FAT format, and now I can access it, both on Windows and on my own Linux machine.

Now I understand I have to rebuild the file system and copy the system files. Unfortunately I didn't back them up before.

If you have formatted it as a FAT you ought to have a file system on it. Especially if you can mount it. You could probably have used mkdosfs on linux to create the file system on the partition.

IreneDelse · 01-27-2008, 11:28 AM

DiabloNL : thanks! You have pm.

Tompe: You are right, I meant that the system files were missing. I managed to format the internal flash disk in FAT, and now I can mount and read the it with Linux, so the file system is there.

diabloNL · 01-27-2008, 11:29 AM

Quote:

Originally Posted by IreneDelse

DiabloNL : thanks! You have pm.

Tompe: You are right, I meant that the system files were missing. I managed to format the internal flash disk in FAT, and now I can mount and read the it with Linux, so the file system is there.

Email is send. Goodluck!

IreneDelse · 01-27-2008, 11:45 AM

Good news: it worked, my Cybook is alive again! Thanks tompe, diablo and everybody for helping.

First thing to do, now, a system backup...

diabloNL · 01-27-2008, 11:53 AM

Good to hear!

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01-21-2008, 04:29 PM	#19
tompe Grand Sorcerer Posts: 7,452 Karma: 7185064 Join Date: Oct 2007 Location: Linköpng, Sweden Device: Kindle Voyage, Nexus 5, Kindle PW	I also suppos a firmware "upgrade" will solve the problem. And if you mail Bookeen they seem to distribute them. Maybe somebody that has got it could distribute it here so people have it available?

01-22-2008, 08:54 AM	#21
slayda Retired & reading more! Posts: 2,764 Karma: 1884247 Join Date: Sep 2006 Location: North Alabama, USA Device: Kindle 1, iPad Air 2, iPhone 6S+, Kobo Aura One	Looks like that when I get my Cybook, the best thing I can do first (after charging the battery) is make a backup of the system files. Anyone have the procedure written down for Windows to do this?

01-22-2008, 09:03 AM	#22
HarryT eBook Enthusiast Posts: 85,556 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Just copy them with Windows Explorer.

01-22-2008, 01:52 PM	#23
IreneDelse Groupie Posts: 154 Karma: 589 Join Date: Nov 2007 Location: Paris Device: Bookeen Cybook Gen3 & Opus	Thanks everybody. I have to be away from home for a few days, but this weekend, I'll try connecting the Cybook to a Windows PC, and see if I can retrieve the files. If not, I'll email Bookeen and hope for the best.

01-27-2008, 11:12 AM	#24
IreneDelse Groupie Posts: 154 Karma: 589 Join Date: Nov 2007 Location: Paris Device: Bookeen Cybook Gen3 & Opus	Thanks Tompe! Connecting to a Windows PC did help. I've just formatted the flash drive in FAT format, and now I can access it, both on Windows and on my own Linux machine. Now I understand I have to rebuild the file system and copy the system files. Unfortunately I didn't back them up before. (I have a backup of my ebooks, but not of the Cybook system files. Silly me.) So I'm going to mail Bookeen to ask them for a copy, and I hope it won't take too much time.

01-27-2008, 11:28 AM	#27
IreneDelse Groupie Posts: 154 Karma: 589 Join Date: Nov 2007 Location: Paris Device: Bookeen Cybook Gen3 & Opus	DiabloNL : thanks! You have pm. Tompe: You are right, I meant that the system files were missing. I managed to format the internal flash disk in FAT, and now I can mount and read the it with Linux, so the file system is there.

01-27-2008, 11:45 AM	#29
IreneDelse Groupie Posts: 154 Karma: 589 Join Date: Nov 2007 Location: Paris Device: Bookeen Cybook Gen3 & Opus	Good news: it worked, my Cybook is alive again! Thanks tompe, diablo and everybody for helping. First thing to do, now, a system backup...

01-27-2008, 11:53 AM	#30
diabloNL Gadget Force® Posts: 705 Karma: 2733 Join Date: Jun 2006 Location: The Netherlands Device: Sony PRS-300 + Cybook with funny screen :P	Good to hear!

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