Kobo wants to setup, again and again - Page 2

KTREADER · 01-08-2012, 10:20 PM

Made a call today to the 855 number and had a little chat with a cr,so the suggestion was to do a reset,sync and drag the side loaded books back
using ADE.
I hear the code is open source,so that would be worth looking into.
There's too many good books to read to spend time chasing bugs down the yellow brick road.
By Phone
Kobo Help Line, United States and Canada:
1-866-204-4714-not working
1-855-732-3662-working
(8am - 12am EST)

Here is the website.
http://www.kobobooks.com/help

psy65 · 01-09-2012, 08:04 PM

I should revert to 1.9.14. Once again i lost every single setting in my kobo touch. It cannot shut down properly 80% of the times. and i lost all my settings twice.

Is there a thread that indicates hot to revert to an old firmware?

Pullar · 01-10-2012, 09:18 AM

I was having the setup issue continually. Tried factory resets a few times and reinstal of desktop software. nthing seemed to help. I did discover that if i went to home screen before shutting down or going to sleep mode that that then stopped the setup from happening. So now I always go to home page before shutting down and have not have the issue since. I also found that the issue seemed to happen more with third party books than with kobo books but was happening ocasionally with them as well. I know going to the home page before shutting down isn't a fix but it is a pretty simple work around.

psy65 · 01-10-2012, 06:31 PM

thanks i'll do that from now on...

alexul · 01-11-2012, 03:26 AM

For me this happens around once a week. I always turn it off at night. It doesn't bother me that much, except when I'm turning it on the bus and I have to select all those new options with one hand only.

m_bisson · 01-15-2012, 08:35 PM

this happens to my mom's kobo from xmas. No idea why

volpo · 01-15-2012, 11:32 PM

It has happened to me twice (w/1.9.16). Once right after I synced and the other time I might have jiggled the switch while the KT was shutting down. On restart both times I was presented with the setup screen which I could dismiss. Then the language screen followed by a hearty 'Welcome'. I had to reset all my 'settings' but other wise all was the same. (not using an SD card)

GoingDown · 01-16-2012, 02:59 AM

This has happened to me once, but then I was turning the power switch several times when the maching was shutting down. After that, I have always just turned the power switch and kept it turned until the machine did shut down.

Matth79 · 01-16-2012, 10:56 AM

Mum's KT has also begun showing the setup bug, one of those annoying intermittent faults, and you wonder, is it a firmware bug, or is it a hardware fault, like a bit of bad flash memory?

alexul · 01-17-2012, 03:55 AM

I think it's a firmwire bug and not when turning it on, but when turning it off. I think some operations don't complete when shutting down and when it turns on it finds some sort of invalid state. Similar, when you unplug your computer and the next time you open Windows it goes to a different booting route telling it wasn't shut down correctly, fortunately it doesn't ask you to reinstall the system.

m_bisson · 03-13-2012, 07:49 AM

any fix for this yet?

Jaden · 03-14-2012, 02:13 PM

If you hold the power button for a longer time, the Kobo will go to setup screen. I don't know exactly how long (5 to 10 seconds, maybe), but I never hold the button longer than it takes for the text to disappear if I want to power off.

leslie_ms · 03-14-2012, 05:56 PM

Quote:

Originally Posted by alexul

I think it's a firmwire bug and not when turning it on, but when turning it off. I think some operations don't complete when shutting down and when it turns on it finds some sort of invalid state.

I've had the set-up problem a few times in the last month and have come to the same conclusion as alexul.

Sometimes when I turn the reader off, my finger slips off the switch. It's after those shutdowns that I have to set up again when I turn it back on.

My solution has been to just put the reader to sleep and let it turn off on it's own after x minutes. (I can't remember what I set it to.) For some reason I never have finger trouble putting it in sleep mode.

Leslie

jess1ca · 03-14-2012, 07:13 PM

I've had this problem more than a couple of times but haven't encountered it for the past few days. I read in a thread that if you go back to the home screen before turning it off it'll help. I did this once or twice and it did work.

I think before I was rather impatient and kept sliding the power button for the KT to power up - would this be why I kept getting the setup screen? Now, once I see the blue light, I wait and I haven't encountered the setup screen since.

KTREADER · 03-16-2012, 11:12 AM

What i find odd is the number of Kobo users who are running into this annoyance.
Alot of the posts on this subject may trigger a proper method of how to use this funny gadjet,since the manual didn't have much to say.
I'm glad my setup screen has faded into darkness lately,not sure why.
I ponder the thought of various ways to use the power slider and its timing effects on the tiny brain inside this gadjet.
Maybe it's a learning curve on the part of the kobo think tank.

KT

01-08-2012, 10:20 PM	#16
KTREADER Updating Posts: 27 Karma: 10 Join Date: Dec 2011 Location: Ontario Device: KT	Kobo Support Made a call today to the 855 number and had a little chat with a cr,so the suggestion was to do a reset,sync and drag the side loaded books back using ADE. I hear the code is open source,so that would be worth looking into. There's too many good books to read to spend time chasing bugs down the yellow brick road. By Phone Kobo Help Line, United States and Canada: 1-866-204-4714-not working 1-855-732-3662-working (8am - 12am EST) Here is the website. http://www.kobobooks.com/help

03-16-2012, 11:12 AM	#30
KTREADER Updating Posts: 27 Karma: 10 Join Date: Dec 2011 Location: Ontario Device: KT	setup screen What i find odd is the number of Kobo users who are running into this annoyance. Alot of the posts on this subject may trigger a proper method of how to use this funny gadjet,since the manual didn't have much to say. I'm glad my setup screen has faded into darkness lately,not sure why. I ponder the thought of various ways to use the power slider and its timing effects on the tiny brain inside this gadjet. Maybe it's a learning curve on the part of the kobo think tank. KT

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Help! My Kobo wasn't getting past the setup and now it isn't even turning on...	TroyB	Kobo Tablets	22	02-14-2012 05:23 PM
kobo touch wont setup	BEE12	Kobo Reader	1	12-26-2011 09:23 AM
Can't get to setup	kmb99	Kobo Tablets	4	11-03-2011 01:44 PM
Touch Weirdness with Kobo Desktop and Touch (Setup Loop)	PeterT	Kobo Reader	1	06-26-2011 03:26 PM
PRS-500 My setup	Nogg	Sony Reader Dev Corner	12	08-22-2007 01:30 PM

01-09-2012, 08:04 PM	#17
psy65 Enthusiast Posts: 28 Karma: 110 Join Date: Oct 2011 Device: kobo touch	I should revert to 1.9.14. Once again i lost every single setting in my kobo touch. It cannot shut down properly 80% of the times. and i lost all my settings twice. Is there a thread that indicates hot to revert to an old firmware?

01-10-2012, 09:18 AM	#18
Pullar Member Posts: 20 Karma: 10 Join Date: Nov 2011 Device: Kobo Touch	I was having the setup issue continually. Tried factory resets a few times and reinstal of desktop software. nthing seemed to help. I did discover that if i went to home screen before shutting down or going to sleep mode that that then stopped the setup from happening. So now I always go to home page before shutting down and have not have the issue since. I also found that the issue seemed to happen more with third party books than with kobo books but was happening ocasionally with them as well. I know going to the home page before shutting down isn't a fix but it is a pretty simple work around.

01-10-2012, 06:31 PM	#19
psy65 Enthusiast Posts: 28 Karma: 110 Join Date: Oct 2011 Device: kobo touch	thanks i'll do that from now on...

01-11-2012, 03:26 AM	#20
alexul Connoisseur Posts: 63 Karma: 4324 Join Date: May 2010 Location: Romania Device: PB 360, Kobo Touch	For me this happens around once a week. I always turn it off at night. It doesn't bother me that much, except when I'm turning it on the bus and I have to select all those new options with one hand only.

01-15-2012, 08:35 PM	#21
m_bisson Groupie Posts: 170 Karma: 25803 Join Date: Dec 2010 Device: kobo touch :)	this happens to my mom's kobo from xmas. No idea why

01-15-2012, 11:32 PM	#22
volpo Addict Posts: 205 Karma: 2595216 Join Date: Aug 2011 Device: Clara 2E, Glo HD	It has happened to me twice (w/1.9.16). Once right after I synced and the other time I might have jiggled the switch while the KT was shutting down. On restart both times I was presented with the setup screen which I could dismiss. Then the language screen followed by a hearty 'Welcome'. I had to reset all my 'settings' but other wise all was the same. (not using an SD card)

01-16-2012, 02:59 AM	#23
GoingDown Zealot Posts: 114 Karma: 1274 Join Date: Dec 2010 Location: Finland Device: Kobo Touch	This has happened to me once, but then I was turning the power switch several times when the maching was shutting down. After that, I have always just turned the power switch and kept it turned until the machine did shut down.

01-16-2012, 10:56 AM	#24
Matth79 Zealot Posts: 122 Karma: 502620 Join Date: Jan 2012 Device: Kobo Touch	Mum's KT has also begun showing the setup bug, one of those annoying intermittent faults, and you wonder, is it a firmware bug, or is it a hardware fault, like a bit of bad flash memory?

01-17-2012, 03:55 AM	#25
alexul Connoisseur Posts: 63 Karma: 4324 Join Date: May 2010 Location: Romania Device: PB 360, Kobo Touch	I think it's a firmwire bug and not when turning it on, but when turning it off. I think some operations don't complete when shutting down and when it turns on it finds some sort of invalid state. Similar, when you unplug your computer and the next time you open Windows it goes to a different booting route telling it wasn't shut down correctly, fortunately it doesn't ask you to reinstall the system.

03-13-2012, 07:49 AM	#26
m_bisson Groupie Posts: 170 Karma: 25803 Join Date: Dec 2010 Device: kobo touch :)	any fix for this yet?

Advert

Advert

03-14-2012, 02:13 PM	#27
Jaden Evangelist Posts: 409 Karma: 1244354 Join Date: Jan 2012 Device: Kobo Touch	If you hold the power button for a longer time, the Kobo will go to setup screen. I don't know exactly how long (5 to 10 seconds, maybe), but I never hold the button longer than it takes for the text to disappear if I want to power off.

03-14-2012, 07:13 PM	#29
jess1ca Junior Member Posts: 9 Karma: 10 Join Date: Jan 2012 Device: Kobo Touch	I've had this problem more than a couple of times but haven't encountered it for the past few days. I read in a thread that if you go back to the home screen before turning it off it'll help. I did this once or twice and it did work. I think before I was rather impatient and kept sliding the power button for the KT to power up - would this be why I kept getting the setup screen? Now, once I see the blue light, I wait and I haven't encountered the setup screen since.