having a hard time with the kobo touch power button - Page 2

p55 · 01-26-2012, 01:42 PM

Received our replacement Touch, and while the power button now "works", its still such a pita that I dont even bother even trying to turn it off. I just set the auto off timer to 5 minutes and let it shut itself off.

Even when turning it on, it feels like Im going to snap or break the thing.

Ahh well, otherwise, its a good ereader.. lol.

Brisen · 01-27-2012, 08:40 AM

I'm still having trouble with it responding sometimes; I don't know if the switch is getting less responsive or if I'm not being as careful. I think it's headed back to the store, though. Even if I can figure out how to work around it, I feel kind of silly spending that kind of money on something, just to have to fiddle around to get the power switch to work.

johnny 3eagles · 01-30-2012, 04:47 PM

Had this issue since the day I got it delivered from Kobo...should have bought it at a real store (Target, etc). I have been dealing with Kobo trying to get a replacement since December 24.

voom · 01-30-2012, 05:40 PM

I noticed that when trying to power off, I expected the device to react instantly while still holding the slider. Then realized, that if I pull the slider, hold it for a second, and release - it will react a few moments later after releasing. Holding it longer does not help.

In daily use I only need that button to wake up from sleep. I never power off except for reboot after installing plugin. It goes to sleep after a while by itself and since when I stop reading I won't be flipping pages it probably would not make a big difference if I manually put it to sleep before the timeout.

With the tweaks plugin I can even power off by menu, if I want to.

It seems many problems are more about what one expects the device to behave like rather than a malfunction. The most convenient use creates the least trouble without actually making a big difference in battery-usage: let it go to sleep by timer, never power off; pull power-button and release quickly to wake up from sleep - done! All settings stay put, you return to exactly the page where you left off... At least for me it works fine that way...

Brisen · 02-03-2012, 10:52 AM

My biggest problem is powering up. Maybe one time in ten when I use the switch, it powers up. I mostly try just a straightforward pull the switch across all the way and release, which I believe is the correct way to use it, and there is no response at all. I usually wait 30 sec. between attempts, just to make sure there is adequate time for the device to respond, and nothing. If I slide the switch across slowly, sometimes the light will come on before the switch has slid all the way across, and I can release it there and it powers up fine.

I can generally get it to go into sleep mode, but if I pull the switch all the way to the end, it usually flashes into sleep mode for a second and then wakes back up again. I'm just pulling it straight across and releasing immediately in this case, which as far as I can tell is the proper way to put it into sleep mode. And it rarely powers down. Whether I pull the switch and wait for it to power down, or pull the switch and hold for 3 or 5 or 10 seconds, no response. Again, I'm waiting 30 sec. between attempts, so I'm sure the device has plenty of time to respond. And on the rare occasions when it does power down, it takes less than 5 sec. of holding the switch.

Since I can do what seems to be the same thing 10 times in a row and only get a response once, I would say it's a problem with the device, not my expectations from it. Powering up should be pretty straightforward, but it definitely isn't a matter of "pull power-button and release quickly to wake up from sleep"; more like pull power button, release quickly, wait 30 sec, try again, hope it responds this time, spend 2+ minutes just trying to get the device to turn on. If it were just a matter of it being difficult to switch off, then yes, I would just set it to power off after 5 mins of inactivity. That's not the issue here, or at least, not the only issue.

Brisen · 02-08-2012, 01:18 PM

To update -- I exchanged the Kobo, and this one is definitely working better. No power switch problems; it always reacts as expected.

01-30-2012, 04:47 PM	#18
johnny 3eagles Junior Member Posts: 2 Karma: 10 Join Date: Jan 2012 Device: touch	ME TOO Had this issue since the day I got it delivered from Kobo...should have bought it at a real store (Target, etc). I have been dealing with Kobo trying to get a replacement since December 24.

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01-26-2012, 01:42 PM	#16
p55 Junior Member Posts: 3 Karma: 10 Join Date: Jan 2012 Device: Kobo Touch	Received our replacement Touch, and while the power button now "works", its still such a pita that I dont even bother even trying to turn it off. I just set the auto off timer to 5 minutes and let it shut itself off. Even when turning it on, it feels like Im going to snap or break the thing. Ahh well, otherwise, its a good ereader.. lol.

01-27-2012, 08:40 AM	#17
Brisen Member Posts: 15 Karma: 10 Join Date: Jan 2012 Device: kobo touch, arc, mini	I'm still having trouble with it responding sometimes; I don't know if the switch is getting less responsive or if I'm not being as careful. I think it's headed back to the store, though. Even if I can figure out how to work around it, I feel kind of silly spending that kind of money on something, just to have to fiddle around to get the power switch to work.

01-30-2012, 05:40 PM	#19
voom Just me :) Posts: 106 Karma: 1282 Join Date: Jan 2012 Location: Germany Device: Kobo Touch	I noticed that when trying to power off, I expected the device to react instantly while still holding the slider. Then realized, that if I pull the slider, hold it for a second, and release - it will react a few moments later after releasing. Holding it longer does not help. In daily use I only need that button to wake up from sleep. I never power off except for reboot after installing plugin. It goes to sleep after a while by itself and since when I stop reading I won't be flipping pages it probably would not make a big difference if I manually put it to sleep before the timeout. With the tweaks plugin I can even power off by menu, if I want to. It seems many problems are more about what one expects the device to behave like rather than a malfunction. The most convenient use creates the least trouble without actually making a big difference in battery-usage: let it go to sleep by timer, never power off; pull power-button and release quickly to wake up from sleep - done! All settings stay put, you return to exactly the page where you left off... At least for me it works fine that way...

02-03-2012, 10:52 AM	#20
Brisen Member Posts: 15 Karma: 10 Join Date: Jan 2012 Device: kobo touch, arc, mini	My biggest problem is powering up. Maybe one time in ten when I use the switch, it powers up. I mostly try just a straightforward pull the switch across all the way and release, which I believe is the correct way to use it, and there is no response at all. I usually wait 30 sec. between attempts, just to make sure there is adequate time for the device to respond, and nothing. If I slide the switch across slowly, sometimes the light will come on before the switch has slid all the way across, and I can release it there and it powers up fine. I can generally get it to go into sleep mode, but if I pull the switch all the way to the end, it usually flashes into sleep mode for a second and then wakes back up again. I'm just pulling it straight across and releasing immediately in this case, which as far as I can tell is the proper way to put it into sleep mode. And it rarely powers down. Whether I pull the switch and wait for it to power down, or pull the switch and hold for 3 or 5 or 10 seconds, no response. Again, I'm waiting 30 sec. between attempts, so I'm sure the device has plenty of time to respond. And on the rare occasions when it does power down, it takes less than 5 sec. of holding the switch. Since I can do what seems to be the same thing 10 times in a row and only get a response once, I would say it's a problem with the device, not my expectations from it. Powering up should be pretty straightforward, but it definitely isn't a matter of "pull power-button and release quickly to wake up from sleep"; more like pull power button, release quickly, wait 30 sec, try again, hope it responds this time, spend 2+ minutes just trying to get the device to turn on. If it were just a matter of it being difficult to switch off, then yes, I would just set it to power off after 5 mins of inactivity. That's not the issue here, or at least, not the only issue.

02-08-2012, 01:18 PM	#21
Brisen Member Posts: 15 Karma: 10 Join Date: Jan 2012 Device: kobo touch, arc, mini	To update -- I exchanged the Kobo, and this one is definitely working better. No power switch problems; it always reacts as expected.

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