E-book payment at Amazon

[Catlady]

Originally Posted by tubemonkey

I've tried that several times in the past and was always told there was nothing they can do. That's the way the system is set up. I was told to spend the credits on something else until I had a zero balance. Then, and only then, would my credit card be charged in full for the item I wanted.

That system is very lame and it ticks me off whenever I have a credit balance.

Thanks, that saves me the bother. I was hesitant to call them anyway because I've had to contact them several times in the past two weeks about different issues--I feel like they'll flag me as a pest!

[KarenH]

Originally Posted by tubemonkey

Amazon's funny that way. I hate that they do it. Frequently, I've had to delay buying high ticket items until my credits were used up. With my credit card, I get a second year on the warranty for free; but only if the ENTIRE purchase was made with my credit card. Promotional credits and gift cards used on the purchase will deny me that additional warranty.

You can bypass the credit balance on your account for non-digital items, as long as you go through the regular checkout process and don't use one-click buying. When you get to your cart, just click to change the payment type, and uncheck the box to use your credit balance. It's only if you're using the one-click buying (which is, of course, your only option for digital purchases) that you're forced to use any existing credit balance.

[tubemonkey]

Originally Posted by KarenH

You can bypass the credit balance on your account for non-digital items, as long as you go through the regular checkout process and don't use one-click buying. When you get to your cart, just click to change the payment type, and uncheck the box to use your credit balance. It's only if you're using the one-click buying (which is, of course, your only option for digital purchases) that you're forced to use any existing credit balance.

I don't use 1-click buying and that trick is not always available. I've tried it on several occasions with CS reps on the phone assisting, but to no avail.