11-22-2011, 11:44 AM | #16 | |
Wizard
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11-22-2011, 11:52 AM | #17 | ||
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11-22-2011, 06:42 PM | #18 | |
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I also know for a fact that The Kult by Shaun Jeffrey has been updated since I bought it because the version that is up there now has my name on the copyright page I didn't get an email when that was updated either. |
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11-23-2011, 10:58 AM | #19 | ||
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Amazon explicitly states that they will not send updated content without the consent of both the publisher and the customer. From Amazon's Publishing FAQ: Quote:
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11-23-2011, 11:29 AM | #20 | |
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11-23-2011, 11:45 AM | #21 |
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Amazon sends out an email that says one of the books you got from them has been corrected or revised.
If you want a corrected copy reply with only "Yes" in the first line of the reply. Then they apparently just replace the book in your library with the corrected one. I checked the first one out and it did have corrections. I've just assumed the others have been replaced as I gave permission. I get them once in a while. |
11-23-2011, 11:50 AM | #22 |
I write stories.
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11-23-2011, 12:18 PM | #23 |
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11-23-2011, 12:25 PM | #24 |
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By sending an email to kdp-support@amazon.com giving the title of the book and stating that they'd like customers to be notified that an updated version is available.
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11-23-2011, 03:53 PM | #25 |
Scott Nicholson, author
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Authors love to be notified because ultimately they are the ones responsible. It's their name on the cover. From there, authors can try to get publishers to correct it. If it is an indie author, most are glad to hear of how they can make their book better.
The other old standby is to write a public review and showcase a few of the errors. Sometimes commercial threat can achieve the goal. |
11-23-2011, 09:15 PM | #26 |
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Yes, it does happen with self-published books, just not that often. I got a notice just a few weeks ago for a self-published book that was revised to correct some typos. I'm not sure of the protocol to make it happen but I think the author may have to send a request to Amazon to notify the buyers of the new version.
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11-24-2011, 12:00 AM | #27 | |
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11-24-2011, 01:21 AM | #28 | |
Jeffrey A. Carver
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It's a significant weakness in an otherwise well-designed publishing platform. |
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11-24-2011, 05:09 PM | #29 | |
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And then follow-up with an email to the address Nancy posted above, stating that you'd like customers to be notified of the updated version. |
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11-25-2011, 03:37 AM | #30 |
Jeffrey A. Carver
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The problem is that to many people, "new edition" implies substantive changes--new material, rewritten material, something more than just an update to fix a few errors. (Particularly true with nonfiction books.) You can easily set up an expectation that won't be met if someone downloads a new version and can't even see the difference.
What you need is a designation of an updated or corrected file, rather than a new edition. And yes, you can email KDP support if you know that's a way to get it reported to previous customers, but there's nothing to tell you of this option. It all just seems needlessly cumbersome. At the same time, I've heard from a number of authors that they've gotten notices from Amazon that errors have been reported (sometimes just one or two typos), and been told the books would be pulled off sale if the corrections weren't made pronto. That's the other extreme, and not very helpful, either. (In some cases, the "errors" were colloquial dialogue used intentionally.) |
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