another kick in the teeth for dx owners...no personal docs

[howyoudoin]

Originally Posted by eLiNK

The KDXG is as old as K3 (actually one month older) and is currently sold (which is the main point).
Still, the K3 gets the update enabling personal doc syncing, while the KDXG does not.
That's how.

But the DXG belongs to the 2.0 firmware family, does it not? The kindle 3 belongs to the 3.0 firmware family. There's always been the distinction right from the start. I know enabling personal doc syncing is a matter of a simple tweak, but every company deliberately tries to distinguish between generations so people will want to upgrade. It's hardly discrimination

[eLiNK]

Originally Posted by howyoudoin

But the DXG belongs to the 2.0 firmware family, does it not? The kindle 3 belongs to the 3.0 firmware family. There's always been the distinction right from the start. I know enabling personal doc syncing is a matter of a simple tweak, but every company deliberately tries to distinguish between generations so people will want to upgrade. It's hardly discrimination

And the feature we are discussing is part of the "K4" firmware.

Discriminate: to make a difference in treatment or favor

Originally Posted by howyoudoin

But the DXG belongs to the 2.0 firmware family, does it not?

Besides, the average customer does not know that.
Amason reveals that information nowhere.

[avantman42]

Originally Posted by howyoudoin

I know enabling personal doc syncing is a matter of a simple tweak

I think that's an assumption that may or may not be valid. It seems like it should be true, but without examining the code, we can't be sure one way or the other. It may be that the v2.x firmware is a horrible, hacky mess that is a nightmare to maintain. If that's the case, then adding features (even apparently simple ones) could be very difficult and time consuming.

[howyoudoin]

Originally Posted by eLiNK

And the feature we are discussing is part of the "K4" firmware.

Discriminate: to make a difference in treatment or favor

No, it isn't. Personal document syncing was never an advertised feature when the kindle 4's were rolled out. That's the key point. It'd only be a Kindle-4-specific feature if it were advertised as a Kindle 4 feature from the start, and was then ported over to the Kindle 3. That isn't the case.

[Daveoc64]

Is it not simply due to the Kindle DX only being a 3G device and as such it would either cost:

a) Amazon
b) Users
c) Both

A LOT to transfer documents over 3G?

There is of course the problem of releasing an update for an "old" product.

[eLiNK]

Originally Posted by avantman42

I think that's an assumption that may or may not be valid. It seems like it should be true, but without examining the code, we can't be sure one way or the other. It may be that the v2.x firmware is a horrible, hacky mess that is a nightmare to maintain. If that's the case, then adding features (even apparently simple ones) could be very difficult and time consuming.

I know your remark is well-meant.

But it should not be KDXG customers' concern.
Besides I do not think so.

the reason is the following thread
https://www.mobileread.com/forums/sho...d.php?t=127969

[eLiNK]

Originally Posted by howyoudoin

No, it isn't. Personal document syncing was never an advertised feature when the kindle 4's were rolled out. That's the key point. It'd only be a Kindle-4-specific feature if it were advertised as a Kindle 4 feature from the start, and was then ported over to the Kindle 3. That isn't the case.

And why exactly it should matter whether it was advertised or not?

Just because Amazon provided this update almost at the same time this feature was introduced in "K4" does not mean they do not discriminate.

[eLiNK]

Originally Posted by howyoudoin

No, it isn't. Personal document syncing was never an advertised feature when the kindle 4's were rolled out. That's the key point. It'd only be a Kindle-4-specific feature if it were advertised as a Kindle 4 feature from the start, and was then ported over to the Kindle 3. That isn't the case.

Besides, following your logic, the KDXG has never been advertised as a discontinued device with the 2nd generation firmware.

So, you should expect them to provide that update exactly for that same reason.

[howyoudoin]

Originally Posted by eLiNK

And why exactly it should matter whether it was advertised or not?

Just because Amazon provided this update almost at the same time this feature was introduced in "K4" does not mean they do not discriminate.

Because you mentioned that this is a Kindle 4 feature, and I wanted to explain why I disagree. With all the best of intentions, mate, let me say that I think it's unreasonable to expect a company to roll out updates (that aren't bug fixes) for any and all generations it has on the market, especially for a product that's two generations behind. I think there's a misplaced sense of entitlement here. Companies do this all the time. They want their latest offerings to be more desirable for obvious commercial reasons, and it's merely a bonus if they provide something extra that wasn't a feature when the product was initially purchased.

[howyoudoin]

Originally Posted by eLiNK

Besides, following your logic, the KDXG has never been advertised as a discontinued device with the 2nd generation firmware.

So, you should expect them to provide that update exactly for that same reason.

No, that's a logical fallacy. You're assuming that Amazon had an obligation to provide that update at all. They didn't.

[eLiNK]

Originally Posted by Daveoc64

Is it not simply due to the Kindle DX only being a 3G device and as such it would either cost:

a) Amazon
b) Users
c) Both

That's most probably the case. But they could still handle it differently.


The problem is the KDXG has not seen any significant updates, while the K3 firmware gets constantly updated and improved.
Couple it with the fact the K3 firmware runs without glitches on the KDXG and you'll get the whole picture (almost).

[eLiNK]

Originally Posted by howyoudoin

No, that's a logical fallacy. You're assuming that Amazon had an obligation to provide that update at all. They didn't.

Sorry, but it looks like the only fallacy is the assumption that whatever Amazon does, they are always right.
Don't think so.

No, sir.

And again, whether they had an obligation or not is irrelevant.
They are discriminating, nonetheless.

[Daveoc64]

Originally Posted by eLiNK

Sorry, but it looks like the only fallacy is the assumption that whatever Amazon does, they are always right.
Don't think so.

Amazon is no different to any other company in this regard. In many ways, they're better.

Very few companies will continue to provide meaningful support for their previous generation products, let alone release free software updates with new features.

Originally Posted by eLiNK

They are discriminating, nonetheless.

Yes, although you don't seem to realise that the word "discrimination" carries no negative meaning unless you're talking about persecuting people.

[eLiNK]

Originally Posted by Daveoc64

Amazon is no different to any other company in this regard. In many ways, they're better.

They were, before the KDXG introduction.

Originally Posted by Daveoc64

Very few companies will continue to provide meaningful support for their previous generation products, let alone release free software updates with new features.

If by the previous generation products, you mean discontinued models, you would be right. (Although, there are exceptions.)

The KDXG is not a discontinued model.

Originally Posted by Daveoc64

Yes, although you don't seem to realise that the word "discrimination" carries no negative meaning unless you're talking about persecuting people.

Yes, you're right.

But it will, thanks to Amazon.

[TimW]

Originally Posted by eLiNK

The KDXG is not a discontinued model.

Are you sure about that? The DX hasn't been listed on the Kindle page since the new model Kindles were announced. I wouldn't be surprised to discover that production of the DX has ceased. If so, when the last of the new ones are sold, that's it.