Touch A Plea to Kobo - Page 2

molman · 08-26-2011, 08:16 PM

Curious. What does the error look like when you get it (never had it myself)? Is it an error on the KT itself, and does it occur after a sync or can it just occur when you are using the device itself?

.. and what do people do when it happens? power on/off, or hard reset (lil pinhole button)?

rjcroy · 08-26-2011, 09:00 PM

Quote:

Originally Posted by molman

Curious. What does the error look like when you get it (never had it myself)? Is it an error on the KT itself, and does it occur after a sync or can it just occur when you are using the device itself?

.. and what do people do when it happens? power on/off, or hard reset (lil pinhole button)?

This blog post has a photo of the storage error.

I select Cancel on the error, and I have been able to keep reading without problems so far. Seems like that is not always the case.

PeterT · 08-26-2011, 09:19 PM

It's an error message that comes up when you power on the unit. Gives you a reset option, or an ignore option.

molman · 08-26-2011, 09:37 PM

@rjcroy, PeterT: so it is some kind of data integrity/sub system check that is occuring on power on. I wonder what it is actually checking that is flagging the error. Particularly odd such that you can cancel and continue indicating that if there is any data corruption or such it is not so significant that you are encountering it.

Does this only occur when full power on (from off state) or also if it is in sleep mode? <- I never tend to turn mine entirely off.

Hopefully this 'is' a software thing and not some variance in manufacturing causing this check to fail because it seems odd that some of us are not getting it (though maybe just the right series/sequence of interactions with the device could also trigger it?)

@Sameer: are you able to speak to what this error is actually indicating/what check is occuring?

rjcroy · 08-26-2011, 10:32 PM

@molman: This only happens to me when booting from from the fully powered off state. I don't see it if I just put the Kobo into Sleep mode, and turn on again. My guess is that it is either a check of the integrity of the file system on the flash drive, or some test of the integrity of a database on the Kobo. But we are just speculating. People use Kobos is several different ways. But what has seemed to become more clear is that it is not a function of how you load books onto a Kobo that matters. People report the problem with all different methods.

molman · 08-26-2011, 11:30 PM

Quote:

Originally Posted by rjcroy

@molman: This only happens to me when booting from from the fully powered off state. I don't see it if I just put the Kobo into Sleep mode, and turn on again. My guess is that it is either a check of the integrity of the file system on the flash drive, or some test of the integrity of a database on the Kobo. But we are just speculating. People use Kobos is several different ways. But what has seemed to become more clear is that it is not a function of how you load books onto a Kobo that matters. People report the problem with all different methods.

Thanks for the insight. Maybe I've been avoiding by never really powering off.

As to your speculation, I would draw a similar conclusion without any further insight (Sameer care to share?)

Also as an aside has anyone hacked the firmware on previous Kobo's, or made any effort on the KT? If I understand right it's a Linux kernel under it all.

PeterT · 08-26-2011, 11:44 PM

Quote:

Originally Posted by rjcroy

@molman: This only happens to me when booting from from the fully powered off state. I don't see it if I just put the Kobo into Sleep mode, and turn on again. My guess is that it is either a check of the integrity of the file system on the flash drive, or some test of the integrity of a database on the Kobo. But we are just speculating. People use Kobos is several different ways. But what has seemed to become more clear is that it is not a function of how you load books onto a Kobo that matters. People report the problem with all different methods.

Exactly! And I have even seen it with NO loading of books! ie unit stable; power off; power on; no issues; read; power cycle... issues!

molman · 08-26-2011, 11:59 PM

Quote:

Originally Posted by PeterT

Exactly! And I have even seen it with NO loading of books! ie unit stable; power off; power on; no issues; read; power cycle... issues!

Don't turn it off

tea2 · 08-27-2011, 02:10 AM

And not all of us can use it after the error. I can't do anything--no reading of books, no browsing of them. I just get a repeated prompt to go to kobosetup. I can't cancel. And Calibre has never seen either of my machines.

After my last factory reset, I migrated everything over to mac and haven't had the problem since. It's a good thing I have a mac, or I'd have gone back to my Kindle long ago. If by some mischance I get it again, I'm definitely giving up.

SensualPoet · 08-27-2011, 09:04 AM

Is this error related to use of an MicroSD card? I haven't used one. I haven't seen the error. Almost all content I have on the KT is purchased kepub or commercial epubs (like library material). My KT is set to sleep first and then shut off completely in 30 min -- so it gets fully turned back on regularly. I use the KT daily.

So -- I do use ADE but not Calibre (at least not syncing). Most content moves over wifi because mostly I am reading kepubs.

the.Mtn.Man · 08-27-2011, 09:14 AM

Quote:

Originally Posted by Joe563

A visitor to the GetSatisfication website quoted this message from a Kobo employee.

So it appears that the resolution to this problem is near.

That's good to hear. Let's hope that puts an end to it.

the.Mtn.Man · 08-27-2011, 09:16 AM

Quote:

Originally Posted by rjcroy

This blog post has a photo of the storage error.

I select Cancel on the error, and I have been able to keep reading without problems so far. Seems like that is not always the case.

The problem comes when you want to try managing your library or add new books. That's when things can get really flaky.

PeterT · 08-27-2011, 09:21 AM

Quote:

Originally Posted by SensualPoet

Is this error related to use of an MicroSD card?

No link at all to the SD card; neither I nor my wife have one, yet we have both seen the error.

molman · 08-27-2011, 09:44 AM

Quote:

Originally Posted by tea2

And not all of us can use it after the error. I can't do anything--no reading of books, no browsing of them. I just get a repeated prompt to go to kobosetup. I can't cancel. And Calibre has never seen either of my machines.

After my last factory reset, I migrated everything over to mac and haven't had the problem since. It's a good thing I have a mac, or I'd have gone back to my Kindle long ago. If by some mischance I get it again, I'm definitely giving up.

So you have found syncing content (just Kobo Desktop application or Adobe Desktop Editions?) from your Mac rather than a Windows PC has made a difference to not recieving this error?

.. and does your error look the same as rjcroy's (see link above)? ... because you say you can't cancel?

These issues all seem so odd being a little different for people, and using a different OS not causing the error is strange.

rjcroy · 08-27-2011, 04:12 PM

Quote:

Originally Posted by SensualPoet

Is this error related to use of an MicroSD card?

Well, I have had the error and I have never used a MicroSD card. So I guess not.

08-26-2011, 09:37 PM	#19
molman Evangelist Posts: 436 Karma: 538958 Join Date: Jul 2011 Device: none	@rjcroy, PeterT: so it is some kind of data integrity/sub system check that is occuring on power on. I wonder what it is actually checking that is flagging the error. Particularly odd such that you can cancel and continue indicating that if there is any data corruption or such it is not so significant that you are encountering it. Does this only occur when full power on (from off state) or also if it is in sleep mode? <- I never tend to turn mine entirely off. Hopefully this 'is' a software thing and not some variance in manufacturing causing this check to fail because it seems odd that some of us are not getting it (though maybe just the right series/sequence of interactions with the device could also trigger it?) @Sameer: are you able to speak to what this error is actually indicating/what check is occuring? Last edited by molman; 08-26-2011 at 11:24 PM.

08-27-2011, 02:10 AM	#24
tea2 Zealot Posts: 102 Karma: 864936 Join Date: Jul 2011 Location: Canada Device: Kindle 2, iPad Mini 4, Aura One, Kobo Clara 2e	And not all of us can use it after the error. I can't do anything--no reading of books, no browsing of them. I just get a repeated prompt to go to kobosetup. I can't cancel. And Calibre has never seen either of my machines. After my last factory reset, I migrated everything over to mac and haven't had the problem since. It's a good thing I have a mac, or I'd have gone back to my Kindle long ago. If by some mischance I get it again, I'm definitely giving up. Last edited by tea2; 08-27-2011 at 02:13 AM.

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08-26-2011, 08:16 PM	#16
molman Evangelist Posts: 436 Karma: 538958 Join Date: Jul 2011 Device: none	Curious. What does the error look like when you get it (never had it myself)? Is it an error on the KT itself, and does it occur after a sync or can it just occur when you are using the device itself? .. and what do people do when it happens? power on/off, or hard reset (lil pinhole button)?

08-26-2011, 09:19 PM	#18
PeterT Grand Sorcerer Posts: 13,540 Karma: 78910202 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	It's an error message that comes up when you power on the unit. Gives you a reset option, or an ignore option.

08-26-2011, 10:32 PM	#20
rjcroy Bibliophile Posts: 167 Karma: 1147338 Join Date: Jun 2010 Location: New Zealand Device: Sony PRS-T3, Kobo Touch	@molman: This only happens to me when booting from from the fully powered off state. I don't see it if I just put the Kobo into Sleep mode, and turn on again. My guess is that it is either a check of the integrity of the file system on the flash drive, or some test of the integrity of a database on the Kobo. But we are just speculating. People use Kobos is several different ways. But what has seemed to become more clear is that it is not a function of how you load books onto a Kobo that matters. People report the problem with all different methods.

08-27-2011, 09:04 AM	#25
SensualPoet Wizard Posts: 2,302 Karma: 2607151 Join Date: Nov 2009 Location: Toronto Device: Kobo Aura HD, Kindle Paperwhite, Asus ZenPad 3, Kobo Glo	Is this error related to use of an MicroSD card? I haven't used one. I haven't seen the error. Almost all content I have on the KT is purchased kepub or commercial epubs (like library material). My KT is set to sleep first and then shut off completely in 30 min -- so it gets fully turned back on regularly. I use the KT daily. So -- I do use ADE but not Calibre (at least not syncing). Most content moves over wifi because mostly I am reading kepubs.

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